Mercury - Mystique - Owners Manual - (2003)

General Owner’s Information Owner Name: Address: Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor Company Caribbean Inc. P.O. Box 11957, Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] General Owner’s Information Vehicle Identification Number (VIN): In Caribbean, Central America, Israel and Sub-Saharan Africa, contact: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Find Your Way Find Your Way Table of Contents General Owner’s Information . . . . . . . . . . . . 1 Find Your Way . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General Maintenance Information . . . . . . . . 4 Owner Checks and Services . . . . . . . . . . . . . . 8 Normal Schedule . . . . . . . . . . . . . . . . . . . . . . . . 9 Mileage Intervals . . . . . . . . . . . . . . . . . . . . 9 Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . 34 Special Operating Conditions . . . . . . . . . . . 37 Maintenance and Service Record . . . . . . . . 39 Premium Gold Coolant Change Record . . . 48 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2003 Ford Motor Company 2 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Find Your Way Cars and Minivans Light Trucks, Sport Utilities, and Vans Find Your Way Symbol Key 4x4 Vehicles Diesel Natural Gas Vehicles (NGV) and Propane Towing a trailer or using a camper or car-top carrier Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Operating in dusty conditions such as unpaved or dusty roads Off-road operation Use of E85 50% of the time or greater (flex fuel vehicles only) 3 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) General Maintenance Information General Maintenance Information Why Maintain Your Vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. It is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance specific in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. Be sure receipts for completed maintenance are kept with the vehicle and confirmation of the work performed is always recorded in this guide. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality Care Center has factory trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction. Protecting Your Investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value. To assure the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals. Ford strongly recommends the use of genuine Ford replacement parts. Parts other than Ford, Motorcraft or Ford authorized remanufactured parts that are used for maintenance replacement or for the service of components affecting emission control must be equivalent to genuine Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information. 4 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) General Maintenance Information When you need maintenance for your Ford, Lincoln or Mercury vehicle, there’s only one name to remember: Quality Care, available at your Ford and Lincoln Mercury dealership. From scheduled maintenance to more complicated repair work, nobody knows your car or truck better. Protect your investment by choosing Quality Care service. The right people The difference is factory training and equipment, which means nobody is more qualified to work on your Ford, Lincoln or Mercury than our Quality Care service technicians. They’ll fix it right the first time. General Maintenance Information Quality Care — One stop for all your maintenance needs The right parts From headlights to taillights and everything in between, nothing fits like an original. With Quality Care service, you’ll get the parts made especially for your car or truck – genuine Ford and Motorcraft姞 parts. The right prices Our commitment to quality extends to pricing as well as service. Your Ford and Lincoln Mercury Dealership offers competitive prices on Genuine Ford and Motorcraft姞 parts and services, making Quality Care a great value. 5 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) General Maintenance Information General Maintenance Information Which Maintenance Schedule Should You Follow? Normal Schedule The Normal Schedule applies to those who operate their vehicle under typical, everyday driving conditions. This maintenance frequency represented in this schedule typifies what the vast majority of vehicle operators will require. The listed services should be performed at specified mileage intervals. Items listed in italic type are additional services that only the noted vehicles require. Special Operating Conditions If you operate your Ford/Lincoln/Mercury primarily in one of the more demanding “Special Operating Conditions” listed below, you will need to have some items maintained more frequently, see page 37. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or qualified service professional. These special operating conditions are: 6 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) General Maintenance Information Towing or carrying heavy loads Extensive idling and/or driving at low-speeds for long distances Driving in dusty conditions Off-road operation Use of E85 fuel 50% of the time or greater (flex fuel vehicles only) Exceptions In addition, there are several exceptions to the Normal Schedule for specific vehicles or special applications on page 34. These exceptions are: • Natural Gas and Propane Vehicles — fuel tank intervals • Class A Motorhome/E-550 — change the brake fluid and automatic transmission fluid • Normal vehicle axle — maintenance and lubrication • Police and Taxi vehicle axles — maintenance and lubrication • Engine oil and Premium Gold coolant — time and mileage based interval If you have any questions about your driving conditions, or for further clarification, please see your dealer. General Maintenance Information • • • • • 7 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Owner Checks and Services Owner Checks and Services Refer to Mileage Intervals for Additional Checks and Services Certain basic maintenance checks and inspections should be performed by the owner or a service technician at the intervals indicated. Service information and supporting specifications are provided in the Owner’s Guide. Any adverse condition should be brought to the attention of your dealer or qualified service technician as soon as possible for the proper service advice. The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or lubricants used. Maximum Oil Change Interval: Normal Schedule: 5,000 miles or 6 months, whichever occurs first. Special Operating Conditions: 3,000 miles, 3 months, or 200 hours of engine operation, whichever occurs first. See appropriate schedule on page 37. Check Every Month for All Vehicles:




Check Check Check Check Check function of all interior and exterior lights tires for wear and proper air pressure engine oil fluid level windshield washer solvent fluid level and drain fuel/water separator (diesel vehicles) 8 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Owner Checks and Services












Check lap/shoulder belts and seat latches for wear and function Check air pressure in spare tire Check that externally mounted spare tire is tight (see owner’s guide) Check power steering fluid level Check washer spray, wiper operation, and clean all wiper blades (replace blades as necessary) Check parking brake for proper operation Check and lubricate all hinges, latches and outside locks Check and lubricate door rubber weatherstrips Check and clean body and door drain holes Check safety warning lamps (brake, ABS, air bag, safety belt) for operation Check cooling system fluid level and coolant strength Check battery connections and clean if necessary Check clutch fluid level, if equipped Normal Schedule Check Every Six Months for All Vehicles: 5,000 Miles
Adjust clutch by lifting pedal (manual transmission Mustang only) (see Owner Guide) 9 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule The following section contains the “Normal Schedule.” This schedule is presented at specific mileage intervals with exceptions noted. Additional Information Available on the Web To learn more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. You’ll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more. The website location is at: www.ford.com/ Then go to the service pick at the web site. 10 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Normal Schedule 5,000 miles
Change engine oil and replace oil filter
Inspect tires for wear and rotate Additional services for: Diesel
Check air filter minder, replace filter as required 10,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 11 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 15,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect automatic transmission fluid level, if equipped with dipstick
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace cabin air filter, if equipped Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F Series, Expedition, Navigator, Excursion) Additional services for: Diesel
Check air filter minder, replace filter as required
Replace fuel filter 12 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Normal Schedule 20,000 miles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 25,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required Additional services for: Natural Gas
Drain coalescent fuel filter bowl and replace filter 13 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 30,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect exhaust system and heat shields
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace engine air filter (not required PZEV Focus)
Replace fuel filter (except Natural Gas)*
Replace cabin air filter, if equipped
Change automatic transmission/transaxle fluid on all vehicles equipped with AX4S, 4F50N, 4R100, 4F27E. Inspect automatic transmission fluid level on all other vehicles, if equipped with dipstick. Consult your dealer for your particular requirements.
Replace climate-controlled seat filters (Navigator, Aviator, and LS if equipped) Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) * If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. 14 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule
Check air filter minder and reset the minder after filter replacement Additional services for: Natural Gas and Propane Vehicles Normal Schedule Additional services for: Diesel
Inspect fuel tanks 35,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 15 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 40,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 45,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect automatic transmission fluid level, if equipped with dipstick
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace cabin air filter, if equipped
Change green engine coolant, if equipped 16 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) Additional services for: Diesel Normal Schedule Additional services for: Light Trucks, Sport Utilities, and Vans
Check air filter minder, replace filter as required
Replace fuel filter 50,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required Additional services for: Natural Gas
Drain coalescent fuel filter bowl and replace filter
Clean injectors 17 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 55,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 60,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect exhaust system and heat shields
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace engine air filter (not required PZEV Focus) 18 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule
Replace fuel filter (except Natural Gas)*
Replace cabin air filter, if equipped
Change automatic transmission/transaxle fluid on all vehicles equipped with AX4S, 4F50N, 4R100, 4F27E. Inspect automatic transmission fluid level on all other vehicles, if equipped with dipstick. Consult your dealer for your particular requirements.
Replace climate-controlled seat filters (Navigator, Aviator, and LS if equipped) Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Lubricate 4X2 wheel bearings, replace grease seals, and adjust bearings (if not sealed bearings)
Change manual transmission fluid
Lubricate 4X4 front hub needle bearings (F Super Duty)
Inspect and lubricate steering linkage (E and F series, Excursion) Additional services for: Diesel
Check air filter minder and reset the minder after filter replacement Additional services for: Natural Gas and Propane Vehicles
Inspect fuel tanks * If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. 19 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 65,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 70,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 20 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect automatic transmission fluid level, if equipped with dipstick
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace cabin air filter, if equipped
Change green engine coolant, if equipped
Check air filter minder, replace filter as required (Focus PZEV engine) Normal Schedule 75,000 miles Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) Additional services for: Diesel
Check air filter minder, replace filter as required
Replace fuel filter Additional services for: Natural Gas
Drain coalescent fuel filter bowl and replace filter 21 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 80,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 85,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 22 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Normal Schedule 90,000 miles
Change engine oil and replace oil filter
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect exhaust system and heat shields
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace engine air filter (not required PZEV Focus)
Replace fuel filter (except Natural Gas)*
Replace cabin air filter, if equipped
Change automatic transmission/transaxle fluid on all vehicles equipped with AX4S, 4F50N, 4R100, 4F27E. Inspect automatic transmission fluid level on all other vehicles, if equipped with dipstick. Consult your dealer for your particular requirements.
Replace climate-controlled seat filters (Navigator, Aviator, and LS if equipped) Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) * If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. 23 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule Additional services for: Diesel
Check air filter minder and reset the minder after filter replacement Additional services for: Natural Gas and Propane Vehicles
Inspect fuel tanks 95,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 24 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles





Normal Schedule 100,000 miles Change engine oil and replace oil filter Inspect accessory drive belt(s) Inspect tires for wear. Rotation recommended for optimal tire life. Replace spark plugs Change Premium Gold coolant (see exceptions page 34 and record page 48) Replace PCV valve on all passenger cars and light trucks under 6,000 Gross Vehicle Weight (see page 5) Additional services for: Diesel
Check air filter minder, replace filter as required Additional services for: Natural Gas
Drain coalescent fuel filter bowl and replace filter
Clean injectors 25 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 105,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect automatic transmission fluid level, if equipped with dipstick
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace cabin air filter, if equipped
Change green engine coolant, if equipped Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) Additional services for: Diesel
Check air filter minder, replace filter as required
Replace fuel filter 26 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Normal Schedule 110,000 miles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 115,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 27 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 120,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect exhaust system and heat shields
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace engine air filter (not required PZEV Focus)
Replace fuel filter (except Natural Gas)*
Replace cabin air filter, if equipped
Replace PCV on all passenger cars and light trucks over 6,000 Gross Vehicle Weight (see page 5)
Change automatic transmission/transaxle fluid on all vehicles equipped with AX4S, 4F50N, 4R100, 4F27E. Inspect automatic transmission fluid level on all other vehicles, if equipped with dipstick. Consult your dealer for your particular requirements.
Replace camshaft belt on all 2.0L, 4 cylinder engines (Focus and ZX2)
Replace climate-controlled seat filters (Navigator, Aviator, and LS if equipped) * If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. 28 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule





Change manual transmission fluid Lubricate 4X2 wheel bearings (except 450/550) Inspect and lubricate 4X2 ball joints (except 450/550) Lubricate 4X4 front hub needle bearings (F Super Duty) Replace camshaft belt on 4 cylinder engine (2.0L Escape) Inspect and lubricate steering linkage (E and F series, Excursion) Normal Schedule Additional services for: Light Trucks, Sport Utilities, and Vans Additional services for: Diesel
Check air filter minder and reset the minder after filter replacement Additional services for: Natural Gas and Propane Vehicles
Inspect fuel tanks 125,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. 29 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule Additional services for: Diesel
Check air filter minder, replace filter as required Additional services for: Natural Gas
Drain coalescent fuel filter bowl and replace filter 130,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 30 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Normal Schedule 135,000 miles
Change engine oil and replace oil filter
Inspect automatic transmission fluid level, if equipped with dipstick
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace cabin air filter, if equipped
Change green engine coolant, if equipped Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except 450/550)
Inspect and lubricate steering linkage (E and F series, Excursion) Additional services for: Diesel
Check air filter minder, replace filter as required
Replace fuel filter 31 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule 140,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 145,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel
Check air filter minder, replace filter as required 32 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles
Change engine oil and replace oil filter
Inspect brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system
Inspect wheel ends for endplay and noise
Inspect engine cooling system and hoses
Change Premium Gold coolant (see exceptions page 34 and record page 48)
Inspect exhaust system and heat shields
Inspect steering linkage, suspension and, if equipped, driveshaft and ball joints
Inspect tires for wear and rotate
Replace engine air filter (except PZEV Focus see below)
Check air filter minder, replace filter as required (Focus PZEV engine)
Replace fuel filter*
Replace cabin air filter, if equipped
Change automatic transmission/transaxle fluid and filter
Change rear axle lubricant on all rear wheel drive (RWD) vehicles (see page 35-36)
Replace accessory drive belt(s) (if not replaced within last 100,000 miles)
Replace climate-controlled seat filters (Navigator, Aviator, and LS if equipped) Normal Schedule 150,000 miles Additional services for: Light Trucks, Sport Utilities, and Vans
Inspect and lubricate 4X2 ball joints (except F-450/F-550)
Replace 4X2 wheel bearings and grease seals, lubricate and adjust bearings
Inspect and lubricate steering linkage (E and F series, Excursion) * If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. 33 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule Additional services for: 4x4
Change front axle lubricant (see page 35-36)
Change transfer case fluid Additional services for: Diesel
Check air filter minder and reset the minder after filter replacement Additional services for: Natural Gas and Propane Vehicles
Inspect fuel tanks
Drain coalescent fuel filter bowl and replace filter
Clean injectors Exceptions In addition, there are several exceptions to the Normal Schedule. They are listed below: Premium Gold coolant
5 years or 100,000 miles - change Premuim Gold coolant (whichever comes first)
After initial change - change Premium Gold coolant every 3 years or 50,000 miles (see page 48) 34 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule
Every 3 years from the date of tank manufacture - Inspect NGV fuel tanks
Every 5 years from vehicle build date - Inpsect propane fuel tanks
Every 15 years from the date of tank manufacture - Replace NGV fuel tanks Normal Schedule Natural Gas and Propane Vehicles Class A Motorhome/E-550
Every two years - Change brake fluid
Every 30,000 miles - Change automatic transmission fluid Normal Vehicle Axle Maintenance
Rear axles and power take off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle and PTO lubricant should be changed anytime the axle and PTO have been submerged in water. Non-synthetic rear axle lubricants should be replaced every 3,000 miles or 3 months, whichever occurs first, during extended trailer tow operation above 21 Celsius (70 degrees Fahrenheit) ambient and wide open throttle for extended periods above 45 mph. The 3,000 mile lube change interval may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add four ounces of additive friction modifier C8AZ-19B546-A (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle lubricant should be changed anytime an axle has been submerged in water. 35 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Normal Schedule Normal Schedule Police and Taxi Vehicle Axle Maintenance
Replace rear axle lubricant every 160,000 km (100,000 miles). Rear axle lubricant change may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces of additive friction modifier C8AZ-19B546-A (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle lubricant should be changed anytime an axle has been submerged in water. 450 and 550 Series Axle Maintenance
Replace rear axle lubricant every 100,000 miles under normal driving conditions on all 450 and 550 series applications. For 450 and 550 vehicles operated at or near maximum Gross Vehicle Weights, the rear axle lubricant should be replaced every 50,000 miles. In addition, this 50,000 mile schedule should be observed when the vehicles are operated under the Special Operating Conditions, where noted, beginning on page 37. 36 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Special Operating Conditions If you operate your Ford/Lincoln/Mercury primarily in one of the more demanding “Special Operating Conditions” listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or qualified service professional. Towing a trailer or using a camper or car-top carrier Special Operating Conditions Items Needing Special Attention Every 3,000 miles or 3 months Change engine oil and replace oil filter Every 30,000 miles Change automatic transmission fluid Lubricate 4X4 front hub needle bearings (F Super Duty) Every 60,000 miles Change transfer case fluid Change rear axle fluid if equipped with XY-75W90-FEHP As required Change manual transmission fluid As required Inspect and lubricate U-joints Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Every 3,000 miles, 3 months or Change engine oil and replace oil filter 200 hours of engine operation, whichever occurs first Every 3,000 miles or 3 months Lube front lower control arm and steering linkage ball joints with zerk fittings, if equipped Every 5,000 miles Inspect brake system Check battery electrolyte level (Patrol Cars) Every 15,000 miles Replace fuel filter Every 30,000 miles Change automatic transmission fluid Lubricate 4X2 wheel bearings, replace grease seals, and adjust bearings 37 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Special Operating Conditions Special Operating Conditions Every 60,000 miles Replace spark plugs Change transfer case fluid As required Replace cabin air filter Operating in dusty conditions such as unpaved or dusty roads Every 3,000 miles or 3 months Change engine oil and replace oil filter Every 15,000 miles Replace fuel filter Every 30,000 miles Change automatic transmission fluid Check air filter minder, replace filter as required (Focus PZEV engine) Every 50,000 miles Change rear axle lubricant (450 and 550 only) Every 60,000 miles Change transfer case fluid As required Replace engine air filter As required Replace cabin air filter Off-road operation Every Every Every Every 15,000 miles 30,000 miles 50,000 miles 60,000 miles As required As required As required Lubricate 4X4 front hub needle bearings (F Super Duty) Change automatic transmission fluid Change rear axle lubricant (450 and 550 only) Change transfer case fluid Replace cabin air filter Inspect and lubricate U-joints Inspect and lubricate steering linkage ball joints with zerk fittings Use of E85 50% of the time or greater (flex fuel vehicles only) Every 3,000 miles or 3 months Change engine oil and replace oil filter Every 60,000 miles Replace spark plugs 38 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record This section of the guide is designed to allow your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Auto Care service center or other qualified service technician to record that the recommended service was completed at the appropriate mileage intervals. Be sure to ask your service provider to record the type of service rendered (Normal or Special Operating Conditions — SOC) each time service is performed. Date: Dealer’s Stamp: Mileage: Normal SOC Maintenance and Service Record See An Authorized Dealer 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 39 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Maintenance and Service Record Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 40 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 Maintenance and Service Record Date: See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 41 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Maintenance and Service Record Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 42 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 Maintenance and Service Record Date: See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 43 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Maintenance and Service Record Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 44 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 Maintenance and Service Record Date: See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 45 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Maintenance and Service Record Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 46 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Maintenance and Service Record Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 Maintenance and Service Record Date: See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. Date: Dealer’s Stamp: Mileage: Normal SOC 씲 씲 See corresponding mileage in maintenance schedule for services performed. 47 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Premium Gold Coolant Change Record Premium Gold Coolant Change Record Date: 3 Years \ \ + Dealer’s Stamp: 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: 3 Years \ \ + Dealer’s Stamp: 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: 3 Years \ \ + Dealer’s Stamp: 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: 3 Years \ \ + Dealer’s Stamp: 3 Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: 48 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus)