Lexus - ES350 - Owners Manual - 1997 - 2015

L-SB-0025-14 July 7, 2014 Immobilizer and Smart Key Reset Service Category Vehicle Interior Section Theft DeterrenUKeyless Entry Market USA Lexus Supports ~ ASE Certification V Applicability Y EAR(S) MODEL(S) 1997 - 2015 CT200H, ES300, ES300H, ES330, ES350, GS300, GS350, GS400, GS430, GS450H , GS460, GX460, GX470, HS250H, IS F, IS250, IS250C, IS300 , IS350, IS350C, LFA, LS400, LS430, LS460, LS600H , LX470 , LX570, RX300 , RX330, RX350, RX400H , RX450H , SC300, SC400, SC430 ADDITIONAL INFORMATION SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. SS002-01 • Applicability has been updated to include 1997 - 2015 applicable model year vehicles. Service Bulletin No. SS002-01 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding . Introduction The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system . NOTE There are new security provisions required to obtain a Reset Pass-Code . It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system . © 201 4 Lexus, a division of Toyota Motor Sales, USA Page 1 of 23 L-SB-0025-14 July 7, 2014 Pag<;! '1~ of 23 Immobilizer and Smart Key Reset Warra nty Info rmation OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty - - - - Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER PART NUMBER Techstream 2.0· TIS Techstream QTY TS2 UNIT TSPKG1 ADE Techstream Lite 1 TSLITEDLR01 • Essential SST. NOTE • Only ONE of the Te chstream units listed above is required . • Software version 9.10.037 or later is required . • Additional Techstream un its may be ordered by c alling Approved Dealer Equipment (ADE) at 1-800-368-6787. Service Bulletin Overview 1. Review the vehicle application chart in the Techn ical Information System (TIS) to verify the vehicle is capable of being reset. Refer to the Lexus Vehicle Support chart located on TIS, under Diagnostics - Immobilizer Reset - Reference Documents. 2. Review the new security authorization process and chose the option that best supports your dealer situation . 3. Follow the Techstream and TIS screenshots to obtain the Pass-Code needed to open registration for Immobilizer and Smart Key programming . NOTE Some early ECM based Immobilizers ca nnot be reset using Techstream. For th ese vehicles, do the following : • Identify the vehicle using th e L exus Vehicle Support chart noted above. • Refer to the most recent SPOC bulletin for instructions. © 201 4 Lexus, a division of Toyota Motor Sales, USA ©\. .pXLIS July 7, 201 4 L-SB-0025-14 Page 3 of 23 Immobilizer and Smart Key Reset Section 1: Secur ity A ut horizat ion for t he Reset Pass-Code An improved security measure has been implemented in TIS that requires a secondary approval by dealer management each time an Immobilizer or Smart Key Reset request is submitted . Please review the following flow chart and become familiar with the options outlined prior to attempting a veh icle reset. Figure 1. Imm obilizer Reset Process REQUESTOR Login to TIS and Navigate to TIS > Diagnostics > Immobilizer Reset Re-enter TIS password into Immobilizer Reset portlet Complete Immobilizer Reset form and acknowledge Positive Identification Policy Confirm Approving Managers Login to TIS and Access Approved lnbox Message APPROVING MANAGER t---+--+---~ Login to TIS and Access Approval Request lnbox Message Confirm Request details, acknowledge Request Approval Policy, and Approve Request Confirm detail and select "Immobilizer Reser link Re-enter TIS password into Immobilizer Reset portlet Complete Remaining TIS and Techstream Smart Code Reset procedures as usual REQUESTOR I APPROVING MANAGER Steps introduced July5, 2014 © 2014 Lexus, a division of Toyota Motor Sales, USA I L-58-0025-14 July 7, 2014 Pa!!e ~ of 23 Immobilizer and Smart Key Reset Section 1: Security Authorization for the Reset Pass-Code (Continued) Key Points: • The Reset request ca n be su bmitted from the Techstream in the vehicle, or on TIS before the vehicle is available. • A single management approval can be used multiple times for the same VIN as needed until the vehicle repair is completed. • Each Reset attempt for the same VIN wi ll generate a new Seed Number and a unique Pass-Code. • The request and approval hand-off between technician and management is done on the TIS home page inbox accessed at each individual 's location (Techstream, office. etc.). Main Steps : 1. Obtain Authorization A. Technician Reset Approval Request B. Manager Access TI S In-Box Message and Approve 2. Perform Reset with Techstream A . Access Approval In-Box Message B. Perform Reset at Vehicle Va ri ations: 1. Pre-approval before vehicle is accessed (as per above Main Steps) 2. Request and receive approva l from Techstream after entering the reset utility 3. Repeated reset attempts with Techstream by accessing the single approval file Approving Managers: Once the Pass-Code Request form has been completed an approval request will be sent to all approving managers. Dealership personnel w ith the following job titles in "Staffmaster" are granted Pass-Code approval capability. Dealer Principal, General Manager, Service Manager, Service Director, Service/Parts Director, Parts Manager, Parts Director, Customer Relations Manager, Customer Satisfaction Manager. Each dealer must have at least 2 enrolled managers in order to access any Pass-Codes. NOTE Once a Reset is completed, it may be necessary to enter an " Immobilizer Key Reg is tration" or a " Smart Key Code Registratio n" utility to program the new keys. Early Immobilizer systems may be ready to accept keys immediately after the Reset if the security light flashes a 2-digit code (such as 21 or 22) . Refer to the applicable Repair Manual for details. © 2014 Lexus, a division of Toyota Motor Sales, USA July 7, 2014 L-SB-0025-14 Page 5 of 23 Immobilizer and Smart Key Reset Section 1: Security Authorization for the Reset Pass-Code (Continued) Please review the Techstream and TIS screenshots in this bulletin to become familiar with th e new management authorization process flow. Section 2: Reset Approval Request (TIS Pre-Approval) 1. Open TIS and enter the Diagnostics and Immobilizer Reset tabs. Login using your password . Figure 2. lmmoblliur RUrts Invoice Number: c:::::::-J r--=-=i L L ==1 ( 17 d101tVI N1 Cu:aomer Last Name: ,..--- -- -- - - . Pos i tive ltfcot ificntlon policy r r •r .. r r havo vcnfied the customer's .l>JltiOn 15 ·•--y m•m•••• .. 1: -----~---1 ~-..~""'""''-.xi - lii9!G *W"Y* w;1w H1lux Lana Cruiser ••• -· =• Malnx MR2 MR2 Spyder Paseo PreVla e~Wlrl.lt- Prius Prius C Prius PHV Pnus V - *fl'* --- Rav4 Rav4 EV ""'""""' 3. Choose the Immobilizer or Smart Key system as needed . Figure 7 . .....~~r.s..-,., sY"... s.i.c.1 ! Stcnao.t.1 syst em Sel ecllon Menu ~ff"-NidS)ll. . ~lflMP'l'l•hsr:.lll.lllb'ltoxcucllleE':U Yebro ii ,1.5 Ms:<• •@!!I MN •!OJ ltJI"' ~ \'Ac• • ECU ~~.nc.fllliona< \'Nt •Ali.t'li•ECU•"~01 .-ci1 ~ , ......... t . ...."· ?(«;1 '.'/ : .....c H nj l .. t ~ '11'"'.'..C c- tt:; .••t~n ~ ,,,, '1:• ·-t1 ~ut.-.J I\•:· ~rt .tllt1C"I/ # .... ti.Jn:~--.. L~Ec-1, F."l['OOfUtY FJ.\C.o:rl.'.;.ec, t1. fl! 'k · r;, t.~·lirtlq ;;o• ' ;.!~ .,,,. ++Ha+ @1515+ © 2014 Lexus, a division of Toyota Motor Sales, USA L -SB-0025-14 July 7, 2014 Page 10 of 23 Immobilizer and Smart Key Reset Section 3: Techstream Reset Utility (With Request) (Continued) 4. Choose the Immobilizer or Smart Code Reset utility. Figuro 8 ,,... ""'- s,,,....- m. ...... ""' 9)-•#t\ s..ct I s.~ O•U s.n.-t Key l t " I Utility Se l&ction ai.te nu GM:t~l.J*y8'1dtt1Mpo1ur1tt1~:1f1 *M%n 19 ••s• CllU..,._"'I C - - • . u o:Nc-._lC.y tu1 V"°") t c u c --a-l'Rc.9 "''•- ~C..,. ltUon ::r!r...,~Rqo·•:ir- •"'°' =.. *ti&* ( . l l ) 1 dMI* ........ UM ltn ..... ,_, IOtflt. [ lo:: 5'-uc1 Codta t< C J ~d k. . . . .....-,, ..:hlrocWl"I_,. .,,.. , ~l"°"'tf'*""~ '. . . . .illl5lfliat1c.;..., •tl\M* .. O .... k.,,,. tl111._9~)9.ll'Mdapn1-J . .. l .. e :W..At1. . tti.,....,'"U'!o. • l' tU&m.ct! IMrt.n ---u -- ++- ;++ 5. Enter the VIN if prompted. Figure 9. .. UUhty Se lec ._..,... ....,_..., t>J"'l:in"UI *M&··S Input V IN. ECUC~ •a VI N could not be retrieved from vehicle. VIN input ts required *¥¥!* Inp ut If the Inputted characters are correct. press Next to proceed •lr.lld-...C:..,,. • ., ;;+ 0.1~tion .....~ U-•S.·•n8'.ihl.: < Back J **§ 8M,£!y+ © 2014 Lexus, a division of Toyota Motor Sales, USA 1 lheO« t. 1 - t t - • r-r.l" Mirll4ll OI' L-SB-0025-1 4 July 7, 2014 Page 11 of 23 Immobilizer and Smart Key Reset Section 3: Techstream Reset Utility (With Request) (Continued) 6. Techstream will generate a Seed Number. Click Get Pass-Code. Figure 10 Utility Select s.i.t-1~1.A .r •was - - ...... Cul'!>l'l'Ue Step 1 o r2 fVJ~ S..1 Code ··~I: l npUI Seed Number on TIS to relneve a Pass·Code then lt'!p&.1. a Pa.sa-Code and the n press Next *55€* ( --- SrNtt wt ('iMIU 01 001) :J ' Seed Number: e:p551 aa910acd20809Sb9d01S943c6 9703752ldledl1fcSbl77cOcb 7f0cd39Sb0524bdl063eed58e Sdbd98aSfcd4bdel763e3 Get Pass-Coda Pass.Code Number: --· r ...I== lnpUI Lwt"4~.or-· +l..'23 .t+ < Back Tlwt'-"tl~• """'""" l Exit 8M.J!M8 7. Click Send to connect to TIS. Figure 11 9'1stom Sucl I S t:ll'M Oeu S.11111 Key Uve I c"~'-""-=' [(UC~1 Step 1 or 2 SrJrtC.O. aa910acd20809Sb9d015943c6 9703752ldledll fcSbl77cOcb 7f0cd 395b0524bdl063eed58e Sdbd98a5fcd4bdel763e3 ...J,J Press ..Sand" to send the Seed Numbsr 10 the Smart Coda Reset webpage Pron "Copy" 10 copy the Sood Number to the Chpboard ~ ...... 8tj 1f PM ..n:roc1i.oet«1> 9)-,\n!Jena ~ &. s..-.... Send < Bock C o py J_ _J Eiut **et++ © 2014 Lexus. a division of Toyota Motor Sales, USA t1Jer.•1,..tM 1~wr""""""gr L-SB-0025-14 July 7, 2014 Page 12 of 23 Immobilizer and Smart Key Reset Section 3: Techstream Reset Utility (With Request) (Continued) NOTE • If there is already a management approval file for this VIN, DO NOT follow the next 3 steps to resubmit a request. Open the approval file in your TIS inbox and enter the most recent Seed Number to get the Pass-Code (as outlined in Sec tion 5, "Receipt of Pass-Code'l Th en go to Section 6, " Techstream Reset Utility (Reset Initiated)." • For repeated Reset attempts after the approval is completed, follow Section 3 (" Techstream Reset Utility (With Request)'1 and Section 6 (" Reset lnitiated'1 using the same management approval file . 8. When the TIS window opens. enter your password to login. Figure 12 ( Key Code Reset I Receive a Passcode l mmob1lozer and Smart Key Code Reset allows t he reg1str at1on of a ne1> Master even 1f all original Master Keys are lost. Once the Immobilizer a nd/ or Smart IKey f'ey Code 1s reset, all previously registered key codes w ill be erased I Re-enter your Password below to proceed to the Immobilizer and Smart Key Code Reset fo rm Password: '--------' © 2014 Lexus, a division of Toyota Motor Sales, USA Page 13 of 23 July 7, 2014 L-SB-0025-14 Immobi lizer and Smart Key Reset Section 3: Techstream Res et Utility (With Requ est) (Continued) 9. Fill in the required inform ation and select Next. Figure 13. 0 librnry ~ \) TC!'dt A.~ft~P ~t br11~or-s Sca n Too! j Ke y Code Reset Please complete the following fields to receive a passcode. Oc;,ler Dealer Co~e: ~ll'l me: Technioan Name: •veh,d• VIN: • Rcpe r Order/ Parts l nvou;e · c ustomer c=i [=:J t~umber: L zist t~ame : ~------~ ~------~ P o -.1hve Jd e nl!ficat1o n P o li cy I ha"le ven~ed the customer's aut hor11y to obtain veh.cle security information for this veh1de. •r •r I have •.ten fied the cuqonier's full legal name and confirmed theu 1dentJtv wtlh d valid picture IO. r •r ( ) t have Of Will V1SUally !:Onf1rm the: veh1de's fl!!glstr.JDOn dOCU m~n: and ownersh p , I agree lo the Terms- ond Cond,t1on~ lnd1ca1cs Rcc;u1red F1c ld(s) ~ Dctzuls of thu; transaction will be ITTcludcd m the Monlflly Vetude Security TranSOJd.1o n RcPOrt sent t o t he Dealer GM. sent to the National lnsor1Jnce Crime Bureau. © 2014 Lexus, a division of Toyota Motor Sales, USA Al~o. d log of each transaicti:m is L-SB-0025-14 July 7, 2014 Page 14 of 23 Immobilizer and Smart Key Reset Section 3: Tec hstream Reset Utility (With Request) (Continued) 10. Click OK to submit the request to dealer management for approval. Once manager approval is received , continue to Section 5, "Receipt of Pass-Code." Figure 14. rvlessage from webpage You are about to trigger an Approval for you r request A TIS in-box mes s age reque sting approval will be sent to MANAGER 1. MANAGER 2. and MANAGER 3. One approval is required to conti nue. Click OK to continue with thi s reque st or click Cancel to return to the previous scre en. OK © 2014 Lexus, a division of Toyota Motor Sales, USA ] [ Cancel July 7, 2014 L-SB-0025-14 Page 15 of 23 Immobilizer and Smart Key Reset Section 4: Manager Approval (TIS) 1. Once the request has been submitted , one of the authorized dea ler managers will locate the technician's request in their TIS home page inbox. The manager clicks the title to open the Request. Figure 15 . Approval Required . fmmccbtl.:rcr R.~ct R.equc$t No . 14063000028 f CE/30/201 4 ! C6 '30i?o1.; ~ ! ethen:tfhor ! " • hgrq r Cli/30/ ZO U r r 0~/29/20 1 .1 Approval A.equ1rtd l(tf Code ReQuu t No 14062900025 06/29/ 20 14 • Aj>pto,,.i Required: Key Code Ro:iunt No. 14062900022 ~ 06.'29120 1• ! r 06(2912014 ! dfgdf~ w dfvdtvdfv r 06; n 11ou ! •sdfsdf r 06/231201• ! dfod next > l.ts.l >> H y Certlficatlon.s Nan1e: Primary Job Code: Unrve rsrty ulld edvuaan Lest Month's. Sta tu• of Toyota Pend In utreme.nts R.c ulremcnts Com lclc © 2014 Lexus, a division of Toyota Motor Sales, USA L-SB-0025-14 July 7, 2014 Page 16 of 23 Immobilizer and Smart Key Reset Sectio n 4: Manager A pproval (TIS) (Cont inued ) 2. The manager checks the 3 boxes under Request Approval Policy, then selects Approve to send the approval to the technician. Figure 16. Service Lane 0 [ lnbox S u b j ect: Approval Required: lmmobiltzer Reset ~ques t No. 140701 00021 He Do Th e user has request~d t o pPrform a n l mmob l1zer Re set on 07/0 1/ 20 14 01 27 PM PDT T h a deta ils of tile reques t ar e as foll ow s, Req u est Details· Reques t No : Dealer Code: Dealer Name: T ec hmc1an Name · Vehicle VIN. Repair Order/Par-ts Invoice Number: Cu; tomer Last Name; Positive Id c ntiflcnllon Po!lcy F I have v erified the c u stom er's authonty t o obti'lin vehicle secunty information for this vehicle . r r I have verified the cu stomer's full legal n ame and con firmed their 1denl1ly with a valtd picture 10 l have or will vtsually con firm the vehicle's regt9tldbon document and otmersh1p • . . .17 I agree to the TIS Terms and Condi tions. &c q!l.ll.il_AQproval Policy I hav e veri fied the deta ils ent ered for thts reques t and confirmed the authority r r r or the cust omer was venfied I reahze that upon retrieval, a transac tion log w ill be pos ted to the National Insurance Cnme Bureau I agree to the TI S Term and Cond1t1ons ) • Indicates Required Fteld(s) T his reques t will expire in 72 hours from the time of receip t of ttus message at OI /01/ JO 11 O l JI PM PlH . For assis tance, please cont &a~t >> -------Hy Certifications N an1c : Pri mary Job Code: CurTcnt Ccrt1ffc.tU011 Sta tus: UniverS1ty of Toyct.> NOTE • It is recommended to retrieve the Pass-Code from the Techstream connected to the vehicle as the Seed Number and Pass-Code work together. • Once approved by management, multiple resets can be performed for a single VIN . Each attempt will create a new Seed Number and resultant Pass-Code. © 2014 Lexus, a division ofToyota Motor Sales, USA L-SB-0025-14 July 7, 2014 Page 18 of 23 Immobilizer and Smart Key Reset Section 5: Receipt of Pass-Code (TIS) (Continued) 2. Once opened , the techni cian clicks the Immobilizer Reset link to continue. Figure 18. Su bJ cct: lmmobfhzer Re:;:et Request No. 14063000028 ha:;: been Aoproved Ycu had tn h.lted a rcQu~ (Request ~o. 10:063000028) for an lmmob1h.:cr R..e.:.et on 06.'J0/20t.i 03:09 PM POT. Your rcQucst tws been APPfoveJ af\d deta s have been saved k_qucst De tails: Request No: Dealer Code: De aler Name: Tcchnioan N;,me Veh1de VI N; Rep:i1r Order/Parts t nvoocc Number: Cu stomer Last Name ~ Manager: Approval 0.lte: ~ Plea~ dick on t he lml bt!lo." ta genenue a ne"" lmmob1'1.!er Pas..code for yoor request. After d1ckong on this I nl<, you w ~I need to ronrect ttie l~stre.lm i....- - - - - - .11 gener.lte the Seed Ho. Olnd enier the Tedu.treOlm Soft.Nolfe vers on to proceed Th1.s; link will e xp1re l hour~ nher the receipt of 1h1!0 mcs.sa7e at Ob/ Re~et W/ JO I 1 0 1. 20 Pft PO I Th1$ hnk may be u~@d mul!tple t imes to perform an lmmob1hzer for the m entloned VIN number till 1l expires r or n:-;s1sn.ncc1 please contnct the Denier Doily Hc lpdesk. d1c:k on the ~l nbox- Home· buuon below t o re:lurn to your 1nboY llnbolC Homd My Certrfu:aho n.s Name : Prnnary J ob Code: Cu rre nt Cc r11ficat ion Sl al u 4": 3. At this point, it is necessary for the technician to re-enter their password to login again. Figure 19. ~ ..,..,...__, ., ' - 11!!!!!!1 ~ •• Sc . nToO' ~ ., , ...... - ~" ¥Ca 1br• tlon a ._"I"" \ Key Code Reset Receive a Passcode lmmob1hzc1 and S'T'lart Key Code Reset ahows the rcg1:.•1.t'1t on cl o nc"' ,.l.l:.ter Key c..,cn ff ll I Of•Q•"al ,.1ostcr Keys arc lest. Once tl c l mmob hzci and 'or Smart Key Code ts res~t, all prevocosly re911tered key codes ¥.Ill be erased R.e·enter yout Pas.s.-.of'd belo"' to oroce:e:d 10 the l mmob 11z~r and Smart l(ey Poss""'ord Cod~ Re~et form . C:: ~~ © 2014 Lexus. a division of Toyota Motor Sales. USA L-SB-0025-14 Page 19 of 23 July 7, 2014 Immobilizer and Smart Key Reset Section 5: Rec eipt of Pass-Code (TIS) (Continued) 4. The techn ician must enter the Techstream software version and paste in the Seed Number from Techstream , then click Next. Figure 20 . ~ll!!!!S.~ ~ _.. ' ~ s.cinToot '· · - ea fn,....~~s· --- Key Co d e Rcs.!t Please complete the fol$owtng fields to recerve a passcode 'h!que~ N O Dea ler Cede. Oealt r Nbmc Tethmctan Name Veh~le VJN Repair Ot"der/Pa.' ts l n vo1c.e: Number' Customer La.<;t Name l e rht ll'e:.&m Svftwa·e v~ ..$1:>n , . - - - - - - - - , • seed Number , . - - - - -(from s.::intccl) --, poc 1tiv c ld c o tmc 1Uo o P o li cy r r r r J have verified the custome: r's a uthonry to obta11n v~h1cle securcy 1niormauon fer thts vet'-:1de: I hil\IC v e rified the cu:;tomer's full ~o.,l r...lme ond confirmed rhe1r tdenMy wit h a v nhd P•C1u'"C 10 I have or will visually a:mfi rm the veh1de"s r~trahon document and ow~rsh1p. I agree to the Temis tnd Cond1t1ons tt.12.1.1:.i Oe!otl~ "' chis trOl"l:r.3ct1on .....11 ~ 1nduded 1n tl-c ,.lonthly Vc h1c.l e Security l ran:::aet1?n Repo ri $Cnl to :he Oeole r GM Al~o . ll log or eod- tr,,r~achttl"I IS seN to the Nauon1.1l Insurance Cnme 8Yre4u. ( ) - lndteates ReQ1Mred F1eld{s) Request Status for Request lfo : 140630000 28 Req u est Stat u s: Approved Ha n a g er: .... R.c quc1t T i m e : ~ Approva l Vdlid Till: M~~ © 2014 Lexus, a division of Toyota Motor Sales, USA July 7, 2014 L-SB-0025-14 Page 20 of 23 Immobilizer and Smart Key Reset Section 5: Receipt of Pass-Code (TIS) (Continued) 5. The Pass-Code will then be provided as shown. Continue to Section 6, "Techstream Reset Utility (Reset Initiated)," for instructions on enteri ng the Pass-Code to initiate the Reset. Figure 21 J Ke y ~de Reset Req ue st Detail s Request No: Dealer Code: Dealer Name: Techniaan Name: Veh1de V I N : Repair Order/Parts Invoice Number· Customer La st Name: Techstream Software Version : P ositive Ld e ntlfi c ation po licy r Jln~~r~ i)~~:["~~ ~~~s c::~~c~~r·s authority to obtain vetucle securit y r p 1 have ven(1ed the OJstomer's full legal name and confirm ed their 1denuty with a valid p.cture ID. I have or will v i sually confirm the vehicle's reg1strahon document and r J agree to the TIS Terms and Cond1Uons. owner~h1p. Regue~t r p r Apnrova l P o l jcy I have verified the details ent ered for this request and confirmed the authonty of the customer was verified . I realt1e that upon rett1eval 1 a transac:t1on log will be posteC' Insurance Cnme Bureau. 1 agree to the TIS Terms and Cond1t1on.s l: Thank Yo u ' Your tmmbob1ltzer Passcode 073 002 ) Chck the button below to return t o the l mmob1h1er Reset Home Page. l1mmobiher Re.set Homd © 2014 Lexus, a division of Toyota Motor Sales. USA e Nauonal Page 21 of 23 July 7, 2014 L-SB-0025-14 Immobilizer and Smart Key Reset Section 6: Techstream Reset Utility (Reset Initiated) The Reset can be initiated once the management approval reply is available in the TIS home page inbox. With this approval file, multiple Seed Numbers can be used for as many attempts as needed to repair the vehicle. NOTE If you have received the file from management in your TIS in box that shows the approval status for the given VIN, do NOT resubmit for another approval for this vehicle. It will not be necessary. Continue to open the approval file and enter a new Seed Number to get the unique Pass-Code for eac h attempt. 1. After retrieving the Pass-Code from the manager approval process in Section 4 ("Manager Approval') and Section 5 ("Receipt of Pass-Code') , enter the Pass-Code in Techstream and click Next. Figure 22. Utility Select S-.-t(-'-~~t(SllAI • ·-· Step 1 or2 +§pj+ *fol* *b?* ( O' 001) Input Seed Number on TIS to retrieve a Poss-Code, then input a Poss-Code and then press Next J seed Number: aa910acd208095b9d015943c6 9703752ldledllfc5bl77c0cb 7fOcd395bOS24bdl063eed58e 5dbd98a5fcd4bde1763e3 i,#ffd!& ~ ..:;,..,"~' ~ Q(r~... Thdi WIWI era:; 8 rii''i 1• •··- Str.ict Get Poss-Code Pass-Code Number: fru4J4 < Back -~ - ~ Next > Input I _ M··M © 201 4 Lexus, a division of Toyota Motor Sales, USA j July 7, 2014 L-SB-0025-14 Page 22 of 23 Immobilizer and Smart Key Reset Secti o n 6: Techstream Reset Utility (Reset Initiated) (Continued ) 2. Click Yes to start the process. Figure 23. ___,_ ................. Ut lllty Select ...--~-r~ -~- ­ ~· --~_........._ Step 1ol2 M'M@' *·&* Input Seed Number on TIS to retnev e a Pess-Code 8A§ffiM [ II will take about 16 minutes for the reset J; to complete D o you want 10 •tort the Smart Coda ~ *d. I@' Reset? ~ v:--J No Input 715474 +1;1sg41+ tinlroiM;11C111> Thitfuf'l(t>Ofl«H l h• Setw:• Ruhl < Back J Nex~ E><1t ~pr:w+ .IMP Figure 24. Sytteri 5"<1 I St~ 0 111.1 Sman Key I lw I Utll lty Sele ct Uec1 dH.INI Ul.M Step 2 ol 2 NOW RESETTIHG KEEP DRIVER'S DOOR OPEN. Time Remaining: ... +fu1¥¥+ 11 min . ..lnClllJllotb... > lhi•l.-nct.ion ttle:>onoc.•l! b'W © 201 4 Lexus, a division of Toyota Motor Sales, USA _ July 7, 2014 L-SB-0025-14 Page 23 of 23 Immobilizer and Smart Key Reset Section 6: Tec hstream Reset Utility (Reset Initiated) (Continued) 3. Once completed, it may be necessary to enter either the Immobilizer Key Registration or Sma rt Code Registration utility to program keys. Figure 25. - .. Utility Sele - -. "ti:~· p tpji u.u.:-~ # ~.-l CodtRn . +ya Smart Code Reset ts comp'ete Use the Smart Code Reg stmb0<1 ut.lt"/ lo 199•ster MM§M [ ) ( small k•1• J ......... 1 Str..c. +!Liffi#* 1==~- uu•1 ~1ion 1 ,ttMI ~I M§W M·M NOTE Some early Immobilizer systems go directly into programming mode. This can be confirmed by the security light blink ing a 2-digit code. Refer to the applicable Repair Manual for details. © 2014 Lexus, a division of Toyota Motor Sales, USA