Kia - Sorento - Owners Manual - (2018) 2

2018 MapCare Manual for Dealer v 1.0 2018 Map Update Manual This document is split into four sections: 1. Downloading the map updates Page 3-11 2. Creating your Service Tool Kit Page 12-42 3. Updating the vehicles Page 43-66 4. Release Notes and Frequently Asked Questions Page 67-78 AVN Platform/Car lines overview AVN Platform AVN GEN 1.X AVN GEN 2.0 Vehicle Name Venga (YN) cee'd (ED JD) Sportage (SL, SLFL) Sorento (XM, XMFL) Optima (TF, TFFL) Rio (UB) Carens(RP) Picanto (TA) Rio (UB) Venga (YN) Optima (JF) New Sportage (QL) New Sorento (UM) AVN GEN 4.0 Soul (PS, PSEV) Sorento (UM) Optima (TF, TF HEV) iAVN Niro (DE HEV, DE PHEV) Optima (JF 2017, JF PHEV, JF WGN, JF WGN PHEV) Sportage 2017 (Qle) Soul 2017 (PS PE) Carens (RP PE) Rio (YB), Stonic (YB CUV) Stinger (CK) Sorento PE (UM PE) Cee´d (JD MY17) 4 Regular Update - Changes Summary Platform GEN 1.x Enhancements Map Data : November 2016 SOP/ Previous Version Map Data : August 2015 System Identification v v v v ECO route on Map present 45 Countries supported No Apple carplay /Android auto support No Tomtom services support v v v v ECO route Removed from Map. 45 Countries supported (Incl 6 changes) No Apple carplay /Android auto support No Tomtom services support v 45 Countries supported v No Apple carplay /Android auto support v Tom Tom services supported v 45 Countries supported v No Apple carplay /Android auto support v Tom Tom services supported GEN 4.0 v 45 Countries supported v Apple carplay /Android auto support[VF] v No Tomtom services support v 45 Countries supported v Apple carplay /Android auto [VF] v No Tomtom services support GEN 5.0 v 47 Countries supported[Cyprus - New] v 46 Countries supported v Apple carplay /Android support v Apple carplay /Android auto support[All cars] v Tom Tom services supported v Tomtom services supported GEN 2.0 5 Map Database changes Coverage Attribute 2018 Map Update Improvement to 2017 Road Geometry (km) 2.177.261 +393.960 Street Names (count) 3.718.016 +558.231 Addresses (count) 137.660.393 +8.834.648 Highways (count) 36.134 +6.804 One Way Streets (count) 431.484 +76.969 Roundabouts (count) 111.964 +17.957 Speed Limits (count) 1.896.048 +620.372 Turn restrictions (count) 614.678 +298.143 Sign Information (count) 275.067 +71.051 Points of Interest (count) 9.727.933 +850.504 Downloading and creating a SD card with the All Software package is the fastest and most convenient way to create the 2018 update kit. Steps needed: • Download "All Software" (see 1.3.5) • Prepare the SD card (see 2.5) • Download map data* files as needed (1.3.1 - 1.3.4) • Continue with 2.11 * Gen 1.x map data is included in “All Software” file 1. Downloading the updates 1.1 1.2 1.3 Required Software and Memory on PC How to Download the Update Overview Page Navigation Platforms 1.3.1 Gen 1.x Platform 1.3.2 Gen 2.0 Platform 1.3.3 Gen 4.x Platform 1.3.4 iAVN Platform 1.3.5 Downloading All Platforms 1.1 Required Software and Memory on PC • • Software needed for Download • Windows 7, Windows 8 or Windows 10 • Web browser like FireFox, Chrome or Internet Explorer • WinZIP or 7Zip extraction tool Hard Drive Space • • Map data files need to be stored on PC for copying to Vehicle SD card (approx 41 GB) System Software will be copied one time to separate SD card or USB stick and can be deleted from hard drive after copy process. Platform Component Size Kia Gen 1.x (5.1.3) Map Data and Software 2.77 GB Kia Gen 1.x 2018 Update Map Data and Software 5.08 GB Map Data 7.40GB System Software 2.79 GB Map Data 11.60 GB System Software 4.73 GB Map Data 17.00 GB System Software 2.66 GB Kia Gen 2.0 2018 Update Kia Gen 4.x 2018 Update Kia iAVN 2018 Update 1.2 How to Download the Update MapCare Map and Software updates are available for Authorized Dealers at: http://www.navigation.com/doc-emea Please use your Username and Password to Log In. For security reasons, you will have to request a new password after first Log In. The new password will be mailed to you immediately after initial Log In. In case you experience problems or the email does not reach you, please contact the HERE Contact Center directly: International Toll Free Number: Local Toll Free Number Germany: Local Toll Free Number France: Local Toll Free Number Italy: Local Toll Free Number UK: All Others Regions Telephone Number: 00800 18 23 53 22 0800 181 6065 0800 914 478 800 781 145 08081 013885 +31 555 384 245 1.3 Overview Page Click on continue to see the available files. Click on the navigation platform you want to download. You are guided to the next page. 1.3.1 Gen 1.x Platform Kia Gen 1.x 2018 is the latest System Software and Map update. In most cases, you only need to download this package. The file name is Kia_Gen1x_2018.zip Kia Gen 1.x 5.1.3 is only needed, if the system software is pre 5.1.3. In this case, you need to download and install both packages. The file name is Kia_Gen1x_5_1_3.zip. To request the personal download link check the “Export and Control Terms” box and click “Download”. By clicking “Save File” the selected file will be downloaded to your computer. 1.3.2 Gen 2.0 Platform Kia Gen 2.0 Map 2018 is the latest Map update. The file name is Kia_Gen2_Map_2018.zip Kia Gen 2.0 Software is the latest System Software update. The file name is Kia_Gen2_Software_2018.zip To request the personal download link check the “Export and Control Terms” box and click “Download”. By clicking “Save File” the selected file will be downloaded to your computer. 1.3.3 Gen 4.x Platform Kia Gen 4.x Map 2018 is the latest Map update. The file name is Kia_Gen4_Map_2018.zip Kia Gen 4.x Software is the latest System Software update. The file name is Kia_Gen4_Software_2018.zip To request the personal download link check the “Export and Control Terms” box and click “Download”. By clicking “Save File” the selected file will be downloaded to your computer. 1.3.4 iAVN Platform Kia iAVN Map 2018 is the latest Map update. The file name is Kia_iAVN_Map_2018.zip Kia iAVN Software is the latest System Software update. The file name is Kia_iAVN_Software_2018.zip To request the personal download link check the “Export and Control Terms” box and click “Download”. By clicking “Save File” the selected file will be downloaded to your computer. 1.3.5 Downloading Software for All Platforms “Kia Gen X All Software 2018”includes Gen 1.x 2018*, Gen 2.0 2018, Gen 4.x 2018 and iAVN 2018 system software. The total file size is approx 16 GB. To request the personal download link check the “Export and Control Terms” box and click “Download”. By clicking “Save File” the selected file will be downloaded to your computer. * Gen 1.x includes Map and Software 2. Preparing the Service Tool Kit (STK) 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 Media Carriers Required Media Preparing USB and SD cards Locating the 2018 Map Update files Kia GenX All Software 2018 Kia Gen 1.x 5.1.3 Kia Gen 1.x 2018 Update Kia Gen 2.0 2018 Update Kia Gen 4.x 2018 Update Kia iAVN 2018 Update Creating the Map Data folder Verifying Map Data files 2. Preparing the Service Tool Kit (STK) 2018 system software and map updates have been made available as download to you. As highlighted in the Download Manual, each platform is split into Software and Map data. The software needs to be copied to a media (SD Card or USB stick) one time only. After copying the software to the media, you may delete the files from your computer. 2018 Map data files need to stay on your computer and copied to vehicle´s SD card for every update. The process is universal for all navigation platforms. 1. Download the files 2. Extract the files to your hard drive 3. Copy the files to SD card or USB stick 2.1 Media carriers We suggest to create 3 different media carriers: • One SD card containing o Gen 2.0 2018 System Software o Gen 4.x 2018 System Software o iAVN 2018 System Software • One USB stick containing Kia Gen 1.x 2018 • One USB stick containing Kia Gen 1.x Version 5.1.3 2.2 Required Media Platform Media Size Comment Kia Gen 1.x 2018 USB Stick 8 GB If you need to purchase a new USB stick, a common consumer grade version, e.g. Intenso 8 GB USB-Stick, is sufficient. Kia Gen 1.x Version 5.1.3 USB Stick 8 GB If you need to purchase a new USB stick, a common consumer grade version, e.g. Intenso 8 GB USB-Stick, is sufficient. In case you would like to create one SD card per navigation platform or need to purchase more SD cards, please purchase a common consumer grade SD card, e.g. SanDisk Ultra SDHC 32GB UHS-I Class 10. Kia Gen 2.0 2018 Update Kia Gen 4.x 2018 Update Kia iAVN 2018 Update SD Card 32 GB This manual will explain how to create one SD card containing 2018 software versions of Gen 2.0. Gen 4.x and iAVN platforms. If your PC does not have a SD card slot, you can use a USB to SD card adapter, and in case you need to purchase an adapter, please purchase TRANSCEND RDF5 Card Reader or similar. 2.3 Preparing USB and SD cards Step 1: Insert SD card or USB stick in PC Step 2: Right click SD card or USB drive and select “Format” Step 3: Format the SD card or USB drive to FAT32. 2.4 Locating the 2018 Map Update files After downloading the files, please open the folder containing the downloads The file names are: Platform Component File Name Kia Gen 1.x 5.1.3 Map Data and Software Kia_Gen1x_5_1_3.zip Kia Gen 1.x 2018 Update Map Data and Software Kia_Gen1x_2018.zip Map Data Kia_Gen2_Map_2018.zip System Software Kia_Gen2_Software_2018.zip Map Data Kia_Gen4_Map_2018.zip System Software Kia_Gen4_Software_2018.zip Map Data Kia_iAVN_Map_2018.zip System Software Kia_iAVN_Software_2018.zip Kia Gen 2.0 2018 Update Kia Gen 4.x 2018 Update Kia iAVN 2018 Update 2.5 Kia GenX All Software 2018 2.5.1 Preparing 2018 STK with Kia_Genx_all_Software_2018 These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 1: Please open the folder with the downloaded ZIP files and locate the Kia_Genx_all_Software_2018.zip Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. C:\2018Update\ Kia_Genx_all_Software_2018 2.5.1 Preparing 2018 STK with Kia_Genx_all_Software_2018 These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 4: WinZip is now extracting the files. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. 2.5.2 Preparing the 2018 STK with Kia_Genx_all_Software_2018 Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click on the SD card folder and paste the data on the SD card. Step 9: Now you created a SD card to update Gen 1.x, Gen 2.0, Gen 4.0 and iAVN system software to 2018 version. 2.6 Kia Gen 1.x 5.1.3 2.6.1 Kia Gen 1.x 5.1.3 Gen 1.x version 5.1.3 is only needed for vehicles, that do not have a 5.1.3 or higher installed. In case a vehicle has 5.1.2 or lower, you need to install 5.1.3 first and 2018 update afterwards. You need to prepare a separate USB stick for this version. Step 1: Please open the folder with the downloaded ZIP files and locate the Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. Kia_Gen1.x_5.1.3.zip Step 4: WinZip is now extracting the files. 2.6.2 Kia Gen 1.x 5.1.3 Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click and paste the data on the USB stick Step 9: The USB stick will contain 3.15 GB. 2.7 Kia Gen 1.x 2018 Update 2.7.1 Kia Gen 1.x 2018 Update These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 1: Please open the folder with the downloaded ZIP files and locate the Kia_Gen1x_2018.zip Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. Step 4: WinZip is now extracting the files. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. 2.6.2 Kia Gen 1.x 2018 Update Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click and paste the data on the USB stick Step 9: The USB stick will contain a file size of 5.08 GB. 2.8 Kia Gen 2.0 2018 Update 2.8.1 Kia Gen 2.0 2018 Update These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 1: Please open the folder with the downloaded ZIP files and locate the Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. Kia_Gen2_Software_2018.zip Step 4: WinZip is now extracting the files. 2.8.2 Kia Gen 2.0 2018 Update Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click on the SD card folder and paste the data on the SD card. Step 9: Now you created a SD card to update Gen 2.0 system software to 2018 version. 2.9. Kia Gen 4.x 2018 Update 2.9.1 Kia Gen 4.x 2018 Update These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 1: Please open the folder with the downloaded ZIP files and locate the Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. Kia_Gen4.x_Software_2018.zip Step 4: WinZip is now extracting the files. 2.9.2 Kia Gen 4.x 2018 Update Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click on the SD card folder and paste the data on the SD card. Step 9: Now you created a SD card to update Gen 4.0 system software to 2018 version. 2.10 Kia iAVN 2018 Update 2.10.1 Kia iAVN 2018 Update These steps need to be performed ONE TIME only to create the STK. As soon as the STK is ready, you may delete the files from your PC. Step 1: Please open the folder with the downloaded ZIP files and locate the Step 2: Right click on the file and select “WinZip” Step 3: Select “Extract to folder”. WinZip will now extract the files to a new folder named like the navigation platform. Step 5: The new folder is visible now. Step 6: Double Click the folder to open it until you see the files. Kia_ iAVN_Software_2018.zip Step 4: WinZip is now extracting the files. 2.10.2 Kia iAVN 2018 Update Step 7: Select the files in the folder. Right click on the marked files and select “Copy” Step 8: Please right click on the SD card folder and paste the data on the SD card. Step 9: Now you created a SD card to iAVN system software to 2018 version. 2.11 Creating the Map Data folder 2.11 Creating the Map Data folder Step 1: Please create a new folder on your computer and name it “Map Update 2018” Step 2: This folder will serve as your central storage of the Map Data for - Gen 2.0 - Gen 4.x - iAVN Step 3: Copy the downloaded and extracted Map Data files into this folder. You will need approx. 41 GB of hard disk space. 2.12 Verifying Map Data files 2.12 Verifying Map Data files Please right click on the individual map data folder and select “Properties”. The file properties must match the below information. Gen 2.0 Gen 4.x iAVN 2018 MapCare update Vehicle update manual AVN 1.x AVN Platform Vehicle Name AVN GEN 1.X Venga (YN) cee'd (ED JD) Sportage (SL, SLFL) Sorento (XM, XMFL) Optima (TF, TFFL) Rio (UB) Carens(RP) AVN 1.x – existing TSB‘s Before performing the update make sure that the vehicle is equipped with software 5.1.3 or newer, if not please refer to the relevant TSB. If the current version is lower than 5.1.3, the pop-up screen is displayed as shown below. Upgrade the software to 5.1.3 version according to the previous TSB. In case of above screen message, please refer to TSB KGE12-92-P140-YNEDSLXMTFUBQB AVN 1.x - Step 1 - in Vehicle System Software and Map Upgrade (Duration <90 min) Insert the USB with the upgrade files into the car’s USB port The system will automatically recognize the new system and map software and displays current and new software and map information Press [OK] then [Agree] to proceed The system will start performing the upgrade for both the system and the map AVN 1.x - Step 2 - in Vehicle Check Map and Software Version (Duration <1 min) After the update has finished, long press on the [SETTINGS] button. Check the software and map versions System version Gen1.x Navigation version Map database version 7.8.3 EU.10.49.41 117E7AC AVN 2.0 AVN Platform Vehicle Name AVN GEN 2.0 Picanto (TA) Rio (UB) Venga (YN) Optima (JF) New Sportage (QL) New Sorento (UM) AVN 2.0 - Step 1 - in Vehicle System Software Upgrade (Duration <12 min) Remove the map SD-Card from the SD-Card slot Insert the SD card with the upgrade files into the the SD-Card slot System automatically detects an upgrade file on the SD-Card and displays a window with old and new software information Click on the [Upgrade] then [Agree] buttons If the screen remains black, make sure to click the “On” Button once System starts the upgrade process Once the update is completed, the system automatically reboots Long press on the [SETTINGS] button. Check that the new S/W version is displayed Remove SD Card. In some cases „Invalid MapVersion“ appears. This is caused by the removal of Map SD Card and has no impact on the software update. AVN 2.0 - Step 2 - on PC Format “Customer’s SD Card” (Duration <5 sec) • Check that the Map SD is unlocked • Insert the card in the SD slot of your computer Unlock • Select SD card drive and click the right mouse button and click [Format] NOT FORMATTING THE SD CARD WILL LEAD TO UPDATE ISSUES! • • Use the following settings: Files System: FAT32 (Default) Allocation unit size: 32KB Click [Start] button • • • Start format by clicking [OK] When format is done click [OK] Duration: < 5 sec AVN 2.0 - Step 3 - on PC Copy Map Data to Customer’s SD Card (Duration <20 min) • Open the AVN2.0 map folder on your PC • Select [LGENavi] • • • Right click on the SD card drive and click on “PASTE” to copy the map on the SD Card. Copying the map will start Duration: < 20 min DO NOT COPY OTHER FILES ON THE SD CARD • Click right mouse button and left click on “COPY”. • • • • Check copy completion Select ALL files Click right mouse button and click [Properties] Check number of data/folder and size. AVN 2.0 - Step 4 - in Vehicle Check Map and Software in the System (Duration <2 min) • Put the update Map SD Card back in the SD slot • System will reboot • Long press on the [SETTINGS] button. • Check the Navi app and Map versions System ver. EU AVN2.0 NAVI app ver. Map ver. XX.EU.SOP.XX.178 XX.EU.SOP.10.49.55 EUR.10.48.54.001.001(D.D2) AVN 4.0 AVN Platform Vehicle Name AVN GEN 4.0 Soul (PS, PSEV) Sorento (UM) Optima (TF, TF HEV) Gen 4.0 - Step 1 - in Vehicle System Software Upgrade (Duration <20 Min) • Press [SETTINGS] button once-> • Scroll down to [SYSTEM INFO] and press the icon • • System will reboot once the update is complete (< 20 min) Go back to [SYSTEM INFO] to check if the new S/W version is displayed Remove Map SD card from the slot Unlock and insert unlocked SD Card into SD Card slot Gen 4.0 - Step 2 - on PC Format “Customer’s SD Card” (Duration <5 Secs) • Check that the Map SD is unlocked • Insert the card in the SD slot of your computer Unlock • Select SD card drive and click the right mouse button and click [Format…] NOT FORMATTING THE SD CARD WILL LEAD TO UPDATE ISSUES! • • Use the following settings: Files System: FAT32 (Default) Allocation unit size: 32KB Click [Start] button • • • Start format by clicking [OK] When format is done click [OK] Duration: < 5 sec Gen 4.0 - Step 3 - on PC Copy Map Data to Customer’s SD Card (Duration <20 min) • • Open [MAP Update 2018] folder on your PC Open [Kia_Gen4x_Map_2018] • • Select ALL files Click right mouse button and click [COPY] • • • Select SD Card drive Click the right mouse button and click [PASTE] Duration: < 20 min • • • • DO NOT COPY OTHER FILES ON THE SD CARD Check copy completion Select ALL files Click right mouse button and click [PROPERTIES] Check number of data/folder and size. Gen 4.0 - Step 4 - in Vehicle Check Map in the System (Duration <2 min) Insert the updated Map SD card back into the SD Card slot • Press [SETTINGS] button -> • Scroll down to [SYSTEM INFO] and press the icon • Check that the new version is displayed If the system was ON it will reboot The map should be displayed on the [HOME] screen System ver. AVN GEN 4.0 Navi app ver. Map ver. E530.170925 ST4.EUR.KMC.170921.XXXXXXX EUR.10.41.46.551.001(D.D2) EUR.10.41.46.551.001(D.D2/E.D1) For EV iAVN AVN Platform Vehicle Name iAVN Niro (DE HEV, DE PHEV) Optima (JF 2017, JF PHEV, JF WGN, JF WGN PHEV) Sportage 2017 (Qle) Soul 2017 (PS PE) Carens (RP PE) Rio (YB) Stonic (YB CUV) Stinger (CK) Sorento PE (UM PE) iAVN - Step 1 - in Vehicle System Software Upgrade (Duration <15 min) • • • • Remove the map SD-Card from the SD-Card slot Insert the SD card with the upgrade files into the SD-Card slot • • • System starts the upgrade process During the upgrade process, the system will boot several times Wait until the window with [Upgrade completed] is displayed. • • • Click on the [SETTINGS] icon. Scroll the screen to the next page. Click on the [SYSTEM INFO] icon. • • Check that the new S/W version is displayed Remove SD-Card. System automatically detects an upgrade file on the SD-Card and displays a pop-up showing the new software information Click on [OK] In some cases „Invalid MapVersion“ appears. This is caused by the removal of Map SD Card and has no impact on the software update. iAVN - Step 2 - at PC Format “Customer’s SD Card” (Duration <5 sec) • Check that the Map SD is unlocked • Insert the card in the SD slot of your computer Unlock • Select SD card drive and click the right mouse button and click [Format] NOT FORMATTING THE SD CARD WILL LEAD TO UPDATE ISSUES! • • Use the following settings: Files System: FAT32 (Default) Allocation unit size: 32KB Click [Start] button • • • Start format by clicking [OK] When format is done click [OK] Duration: < 5 sec iAVN - Step 3 - at PC Copy Map Data to Customer’s SD Card (Duration <20 Min) • • Open [MAP Update 2018] folder on your PC Open [Kia_iAVN_Map_2018] • • Select ALL files Click right mouse button and click [COPY] • • • Select SD Card drive Click the right mouse button and click [PASTE] Duration: < 20 min • • • • DO NOT COPY OTHER FILES ON THE SD CARD Check copy completion Select ALL files Click right mouse button and click [PROPERTIES] Check number of data/folder and size. iAVN - Step 4 - in Vehicle Check System and Map in the System (Duration <2 min) • Re-insert the upgraded map SD-Card into the SD-Card slot. If the system is ON, it will reboot • • • Click on the [SETTINGS]/[SETUP] button. Scroll the screen to the next page. Click on the [SYSTEM INFO] icon. • • Check that the new software, Navi app version and Map version are displayed System ver. XX.EUR.SOP. 002.5.170920 Stinger and Sorento PE XX.EUR.SOP. 005.3.170927 iAVN Map ver. EUR.10.41.46.701.002.2(D.D2) EUR.10.41.46.701.002.2(D.D2/E.D1) For PHEV Release Notes Update 2018 Software / Map Update Software Overview Platform Vehicle SW Version Gen 1.x TF, UB, JD, XM FL, RP, TF FL, SL FL, YN, ED, SL, XM SW 7.8.3 Gen 2.0 UM, YN, UB, GB, TA, JD, JD S/P, JF, QLe, UM17MY xx.EU.SOP.20.178 EUR.10.48.54.001.001(D.D2) Gen 4.0 PS, TF FL, TF FL HEV, PSEV, UM, PSEV17MY (’16.7), UM17MY (’16.10) ST.xx.EUR.E530.170925 EUR.09.41.43.712 iAVN PS, JF_PHEV, JF_Wagon, JF_PHEV_WGN, JA, YB, RP, DE_HEV, JF_17MY, JD_17MY, QL_17MY, JD_17MY_WGN XXX.EUR.SOP.005.170927 EUR.09.47.50.582.002.2(D.C1) : Normal / HEV Europe EUR.09.47.50.582.002.2(D.C1/E.C1) : EV / PHEV Europe New features Map DB version 117E7AC Gen 1.x Gen 2.0 Gen 4.x iAVN ECO Data removed TomTom Live Services Android Auto,Apple Car Play (Only for UM , PS, VF) TomTom Live Services, Android Auto,Apple Car Play Map Changes - GEN1.x (1/2) Map Version 117E7AC > Gen1.x No Major Changes Changes Details HERE Map DB : 15Q4 à 17Q1 HERE Traffic Pattern : 15Q4 à 16Q4 HERE HYUNDAI/KIA POI : November 2016 HERE Hydrogen Station POI : 15Q4 à 17Q1 ZENRIN Junction View : 15Q4 à 17Q1 1 Change source data • • • • • 2 Countries Covered • 45 Countries . 3 Reflect the cost of RoutePlanning data. • Reflect the cost of Route-Planning which is tuned for unpaved road of Northern Europe including Iceland. 4 Fixed the house-number for POIs. • Fixed using matching table because the actual house-number for POIs was not applied to latest map version. 5 Modify the multilingual name of gas station for POI • • Changed the name of the gas station in Swedish. Bensinstation à Bränslestation Map Changes – Gen 2.0 (2/2) Map Version EUR.10.41.54.001.001 > Gen 2.0 No Major Changes Changes Details HERE Map DB : 15Q4 à 17Q1 HERE Traffic Pattern : 15Q4 à 16Q4 HERE HYUNDAI/KIA POI : November 2016 ZENRIN Junction View: 15Q4 à 17Q1 1 Change source data • • • • 2 Countries Covered • 45 Countries . 3 Apply to latest border crossing data • Apply to the data from HMETC 4 Modify the Near-by search data. • Modify the Near-by search data, because POIs of Travel Category can not search at all 5 Reflect the cost of Route – Planning data. • Reflect the cost of Route-Planning which is tuned for unpaved road of Northern Europe • including Iceland. • Changed the name of the gas station in Swedish. Bensinstation -> Bränslestation 6 Modify the multilingual nam e of gas station for POI Annex 1: Map Bugfixes Gen 4.x (2/3) Map Version Changes EUR.09.41.43.712(17 Q1) > Gen 4.x • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 45 Countries covered Improved to load several missed or mismatched transliteration language street name of POI > fixed Fixed error unnecessary polygon > fixed Improved route guidance load missing RG at IC > fixed Fixed background of island 0Level world map.> fixed Improved not to load unnecessary country border > fixed Improved not to overlapped flag > fixed Improved not to load unnecessary land polygon> fixed Keep left but need “turn right” at right side curved point > fixed No guidance but need “keep on the left lane and turn left”> fixed Change service area route guidance > fixed Fixed not loaded complex polygons on 7 level > fixed Added far east Russia territory > fixed Delete PJ-C forward direction when exist PJ-M and PJ-C by spec > fixed Changed spec rest area POI > fixed Polyline to improve display highways on upper level. Improved elevation contour quality > fixed Made Cyprus as non-target country > fixed Changed wrong sharply right turn RG to left turn > fixed Deleted RG in an abrupt turn road of mountain area > fixed Delete city text in ocean Display Madrid text on 1000KM scale Increased the number of road number Improved river not to disconnected Applied guidance by checking NOTHRU PROHIBIT Fixed error texts are displayed on 10 km scale Fixed error duplication house number Improved admin texts Improved RG not to guide STF à STF link at round about Improved RG to not to load duplicate guidance at the IC and PJ-M link. Ramp average speed patch to original value Added search data for common postal code of unnamed road Annex 1: Map Bugfixes iAVN (3/3) Map Version Changes EUR.09.47.50.581(17 Q2) > iAVN • • • • • • • • • • • • • • • • • • • 46 Countries covered Deleted internal border of UK between England, Scotland, Wales and Northern Ireland > fixed Deleted lane connectivity information > fixed Improved RG point at IC with special explication point > fixed Improved to add turn RG at the intersection by specifying the spec .> fixed Improved not to display road sign symbol> fixed Added Russian language in Belarus for search Lower level to prevent city ENG or RUS mode text is present on the ocean and loaded only on lands or islands Improved possible to search street name after premium postal code filter in Netherlands and UK Improved to load several missed or mismatched transliteration language street name of POI. If several official names exist for one city name, improved to display the its own country’s language name firstly Fixed error unnecessary polygon Improved route guidance load missing RG at IC Fixed background of island 0Level world map. Improved not to overlapped flag Polyline to improve display highways on upper level. Fixed Mismatching NRT symbol Improved not to load unnecessary land polygon Improved city names are listed in twice by merging admin code (ex. Stockholm in Sweden, Turku in Finland and etc) Annex 2: Software Changes (1/4) Platfor m SW 7.8.3> Gen 1.x No Changes Contents 1 The Icelandic letter “Þ” modified from “P” to “T”. 2 Route planning algorithm improved for Northern Europe and Iceland. 3 Latest house-numbers for POIs updated 4 Swedish word for gas station updated. (Bensinstation à Bränslestation) Annex 2: Software Bugfixes (2/4) Platform SW xx.EU.SOP 178> Gen 2.0 No Change Points Contents 1 [Edit] option added for SWRC mode. 2 An option added to turn On/Off the OSD display when changing songs from Media. 3 [Help] added in the settings. 4 Pressing the phone key on the SWRC to run the BT pairing procedure directly when there is no paired phone. 5 Repeat and shuffle button separated in Media. 6 Russian language updated to display USB media tag information. 7 Hyundai Service POIs updated. 8 EU Maps - Road signs updated. 9 Anti-hacking system updated. 10 BT hands-free performance improved for DM and QL. 11 Reverse warning priority added. Annex 2: Software Bugfixes (3/4) Platform ST.xx.EUR.E530.170925 > Gen 4.x No Contents 1 • Apple Car play and Android auto introduction into UM , PS carlines 2 • System SW size reduced to ~ 7GB • Track list not updated in MY Music after entering the MY Music • Removal of 3rd Party app features. • When CP call active,system does not show OSD message for Seek Up / Down. • When Home Screen Displayed no OSD message to be displayed. • OSD layout has no Eclipsis Property • Incoming call OSD cleared when in Rear Gear. • Car Performance improved during high System load. • Removal of 3rd Party app features. • When Map HK is pressed,OSD does not clear. 3 Changes 4 Annex 2: Software Bugfixes (4/4) Platform SW SOP.005.3.170927 > iAVN No Change Points Contents 1 BT hands-free performance improved for QL. 2 RDS display and station list display algorithm in Radio improved. 3 Delay occurs when switching to radio screen. 4 Reverse warning priority added. 5 Added the Regional function in radio. 6 Green car, fuel efficiency display changed to 3-digit. 7 EU dealer mode added. 8 Low battery display spec changed 9 DE PHEV : 25% or less, low battery color displayed Others : less than 25%, low battery color displayed 10 Mute icon for CarPlay added on the status bar 11 [iAVN] HeadLamp warning PU deleted. 12 [iAVN] EU CK external amp model, ASD (Active Sound Design) feature added. 13 [iAVN] Help button in Drive mode settings removed 14 [iAVN] Rear camera driving view added. Frequently Asked Questions In case you experience problems, please contact the HERE Contact Center directly: International Toll Free Number: Local Toll Free Number Germany: Local Toll Free Number France: Local Toll Free Number Italy: Local Toll Free Number UK: Other Regions: 00800 18 23 53 22 0800 181 6065 0800 914 478 800 781 145 08081 013885 +31 555 384 245 Please contact your Distributor, Sales Organization or HERE before submitting a field claim. Frequently Asked Questions Issue The update of System Software fails or Map Data fails Solution Please check the pages with describing the platform you would like to update. Especially: - Is the SD card/ USB stick formated properly? - Did you copy the correct files? Frequently Asked Questions Issue Solution Try to download single files only and not all files at once. Download speed is slow Schedule downloads for hours of low frequency of your business, e.g. over night. Frequently Asked Questions Issue Solution Check if the folders on the SD card are the correct ones. Detailed overviews of file size and files are available in this manual. The SD card is not recognized by the system Check pages with describing the process for the platform you are updating. GEN 2.0, GEN 4.0 and iAVN systems recognize SD cards with max 32GB.