Mercedes - Citan - Owners Manual - 2004 - 2004

m Mercedes-Benz Workshop Information System (W I S) User Documentation WIS/ASRA G.07.03 Global Service & Parts · GSP/TI © 2004 Copyright DaimlerChrysler AG This document with all its sections is protected under the laws of copyright. Its use for any purpose whatsoever requires the prior written consent of DaimlerChrysler AG. This applies in particular to its reproduction, distribution, modification, translation, recording on microfilm or storage and/or processing in electronic systems, including databases and online services. Produced by: DaimlerChrysIer AG, Stuttgart Global Service & Parts Parts Engineering and Technical Information GSP/TI Edition 01/2004 I List of Contents Preface ........................................................................................................................................................ 1 1 1.1 1.2 1.3 General information ..................................................................................................................................... User groups ................................................................................................................................................. System platforms for WIS/ASRA ................................................................................................................. Documentation for the WIS user ................................................................................................................. 2 2.1 2.2 2.3 2.3.1 2.3.2 2.4 2.4.1 2.4.2 2.4.2.1 2.4.2.2 2.4.2.3 2.4.2.4 2.4.3 2.4.4 2.4.5 2.4.6 2.4.7 2.4.8 2.4.9 2.4.10 2.4.11 2.5 2.6 2.7 2.7.1 Basics .......................................................................................................................................................... 4 Mouse operation ......................................................................................................................................... 4 Keyboard operation ..................................................................................................................................... 4 Mask layout/Windowing .............................................................................................................................. 6 Windows task bar ........................................................................................................................................ 7 Switching to another program ..................................................................................................................... 7 Operating elements ..................................................................................................................................... 8 Selection frame ........................................................................................................................................... 8 Selection list ................................................................................................................................................ 9 Tabular selection list ................................................................................................................................... 9 Hash selection list ..................................................................................................................................... 10 Square selection list .................................................................................................................................. 11 Document selection list ............................................................................................................................. 12 Input box ................................................................................................................................................... 13 Information box ......................................................................................................................................... 14 Menu ......................................................................................................................................................... 15 Sun ............................................................................................................................................................ 16 Scroll bar ................................................................................................................................................... 17 Action button ............................................................................................................................................. 18 Function button ......................................................................................................................................... 19 Search arrow ............................................................................................................................................. 20 Reference .................................................................................................................................................. 21 Submenus ................................................................................................................................................. 22 Pop-up menus ........................................................................................................................................... 23 Help ........................................................................................................................................................... 24 Display Help .............................................................................................................................................. 24 3 3.1 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.3 WIS search strategies ................................................................................................................................ Document search using Infobox 1 and Infobox 2 (default search) ............................................................. Document search using Infobox 1 ............................................................................................................. Document search using the operation number .......................................................................................... Document search using the document number ......................................................................................... Document search using the Directory ....................................................................................................... Document search using Troubleshooting Symptoms ................................................................................. Document search using ASRA ................................................................................................................... 4 Main Menu ................................................................................................................................................ 34 5 5.1 5.1.1 5.1.2 5.1.3 5.1.3.1 5.1.4 5.2 5.2.1 Infobox ...................................................................................................................................................... Infobox 1 ................................................................................................................................................... Overview of World Manufacturer Codes .................................................................................................... Vehicle types ............................................................................................................................................. Display work instructions for special cases? ............................................................................................. Document Selection - Work instructions for special cases ........................................................................ Document number ..................................................................................................................................... Infobox 2 ................................................................................................................................................... Keyword catalog ........................................................................................................................................ 35 35 39 40 41 42 43 44 47 6 6.1 6.1.1 6.1.1.1 6.2 6.2.1 6.2.2 Document Selection/Display .................................................................................................................... Document Selection .................................................................................................................................. Organization of the types of information (TI) ............................................................................................. Grouping and codes for the types of information (TI) ................................................................................ Display Document ..................................................................................................................................... Display Document Old Documentation (CASE 1) ....................................................................................... Display Document New Documentation (CASE 2) ..................................................................................... 48 48 49 50 52 53 54 GSP/TI 01/2004 2 2 3 3 26 26 28 29 30 30 31 32 Workshop Information System (W I S) II 6.3 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5 6.5 6.6 Following information and instructions ...................................................................................................... 55 Wiring diagrams (Electrics, Pneumatics, Hydraulics) ................................................................................. 56 Access to the electrics wiring diagram ...................................................................................................... 56 Further ways of calling the electrics wiring diagram .................................................................................. 57 Display Document Electrics/Pneumatics wiring diagrams ........................................................................ 58 Print wiring diagram ................................................................................................................................... 59 Print legend of wiring diagram ................................................................................................................... 59 Zooming in the picture ............................................................................................................................... 59 Fault report ................................................................................................................................................ 60 7 7.1 7.2 7.3 7.3.1 7.4 7.5 7.6 Document Functions .................................................................................................................................. 62 Go to document ......................................................................................................................................... 63 Go to page ................................................................................................................................................. 64 Print ........................................................................................................................................................... 65 Print option window ................................................................................................................................... 66 Reference .................................................................................................................................................. 67 Legend on/off ........................................................................................................................................... 68 Search ....................................................................................................................................................... 68 8 8.1 8.2 8.3 8.4 What is new? .............................................................................................................................................. 69 Changes/New ........................................................................................................................................... 70 Top News ................................................................................................................................................... 71 STI (Service Technical Information) ........................................................................................................... 72 Preface to ASRA ........................................................................................................................................ 73 9 Directory – WIS table of contents .............................................................................................................. 74 10 Troubleshooting Symptoms ....................................................................................................................... 75 11 11.1 11.2 11.3 Damage Code ............................................................................................................................................ 78 Damage Code 1 ......................................................................................................................................... 78 Damage Code 2 ......................................................................................................................................... 79 Interpret damage codes ............................................................................................................................. 81 12 12.1 12.2 12.2.1 12.2.2 12.2.3 12.2.4 12.2.5 12.3 12.3.1 12.4 12.4.1 12.4.2 12.4.3 12.4.4 ASRA ......................................................................................................................................................... 82 Calling ASRA .............................................................................................................................................. 83 ASRA Vehicle requirements ....................................................................................................................... 84 Model designation survey .......................................................................................................................... 87 Notes ......................................................................................................................................................... 88 Picture ....................................................................................................................................................... 89 Keyword search ......................................................................................................................................... 90 File overview .............................................................................................................................................. 91 Operation items ......................................................................................................................................... 92 Includes text .............................................................................................................................................. 95 Operation item list ..................................................................................................................................... 96 Printout of the operation item list .............................................................................................................. 98 Save operation item list? ......................................................................................................................... 100 Do you really want to exit the operation item list? ................................................................................... 101 Document Selection together with ASRA ................................................................................................. 101 13 13.1 13.2 13.3 13.4 13.5 13.6 13.7 13.8 ASSYST .................................................................................................................................................... 103 Graphic display - Dynamic generation of the "ASSYST" service sheet .................................................... 104 Graphic display - Dynamic generation of the "ASSYST PLUS" service sheet ........................................... 105 Calling up ASSYST ................................................................................................................................... 106 ASSYST - without service scope display .................................................................................................. 107 ASSYST - with service scope display ........................................................................................................ 109 ASSYST PLUS .......................................................................................................................................... 111 Additional work ........................................................................................................................................ 113 Service sheet ........................................................................................................................................... 114 14 14.1 14.2 14.3 Add. functions ......................................................................................................................................... 116 Profi select/deselect ............................................................................................................................... 117 Datacard .................................................................................................................................................. 118 Bookmark ................................................................................................................................................ 119 15 Menu ....................................................................................................................................................... 120 Workshop Information System (W I S) GSP/TI 01/2004 III 16 16.1 16.2 16.3 System Administration ............................................................................................................................ System Configuration .............................................................................................................................. HW/SW Systems ..................................................................................................................................... Language Selection ................................................................................................................................. 17 Tips and Tricks ........................................................................................................................................ 126 Index ....................................................................................................................................................... 131 GSP/TI 01/2004 121 122 124 125 Workshop Information System (W I S) IV Workshop Information System (W I S) GSP/TI 01/2004 1 Preface The Workshop Information System (WIS) is a modern DP supported information system. It not only replaces the workshop documentation available to date on paper and microfilm, but also offers a multitude of possibilities for attaining information required. Knowledge required for optimum use of "WIS" is imparted with the help of user documentation together with the "Workshop Information System" (WIS) course. All the WIS functions are dealt with clearly and comprehensibly using text and illustrations. Fast access to individual chapters in this documentation is ensured by a clear list of contents. A comprehensive, alphabetically sorted index facilitates access to all important terms found in the text. The description of the user documentation is based on the "MB-WIS Version G.07.03" software version. GSP/TI 01/2004 Workshop Information System (W I S) General information 2 1 General information With the "Workshop Information System (WIS)" DaimlerChrysler AG's aim is to improve the electronic availability and usefulness of the workshop documentation (e.g. repair, maintenance, basic data, wiring diagrams and in part also documentation organization) of Mercedes-Benz and smart products by optimizing access and presentation. WIS also offers integration to neighboring task areas such as e.g. definition of work units and flat rates using ASRA, and damage coding on one workstation. The following criteria have been taken into consideration: . Modern electronic information system to replace the microfilm and paper media. . Faster document search and display. . Simplification of document search. . Simple system operation. . Access option to vehicle-specific data (vehicle datacard of EPC system). . Vehicle-specific documentation finding. . Simplification of warranty settlement by integrating the damage coding in WIS. . Documentation access using operation number. . Definition of work units or flat rates using ASRA. The system offers: . Increased productivity and speed during the documentation search and shorter waiting times for the workshop personnel accompanying this. . Operation using mouse or keyboard. . Automated documentation search. . Damage coding (for warranty settlement). . Call of the vehicle datacard from the EPC system with code identification written in full. . ASRA data, basis for creating orders, invoices and warranty applications. . Dynamic, vehicle-related generation of service sheets with an interface to ASRA. 1.1 User groups There are various user groups in WIS. WIS/ASRA User User in workshop area. System administrator Access to all levels (can create, delete users in the DB Program Manager, undertake general and user-specific system configurations, ...).. Workshop Information System (W I S) GSP/TI 01/2004 General information 1.2 3 System platforms for WIS/ASRA The "Workshop Information System (WIS)" is available on the following system platforms: . Windows NT 4.0 (Client/Server) . Windows 2000 (Client/Server) . Windows XP Professional 1.3 Documentation for the WIS user Information on the use of the Workshop Information System (WIS) is available in various depths of description and in various formats. Documentation for the WIS user Publication format Contents Electronic documentation in PDF format i If the PDF file is not legible, the PDF Acrobat reader can be installed using the WIS/ASRA DVD, in the directory \WIS\Readme \Reader. Detailed description of Workshop Information Sys- . Help in WIS (7). The Help text refers to the current mask. all functions and masks tem (WIS), User documentation, WIS/ASRA G.07.03 The entire user documentation can be in WIS. displayed and printed out if required The entire user docuusing the navigation bar in Help. mentation can be disor played and printed out if required using the . the program symbol "MB-DOC" in the navigation bar in the "DB Program Manager". PDF file. All WIS/ASRA and EPC documentation for users and system administrators is available via this symbol. or . the WIS/ASRA DVD. If the DVD is in the drive, the "Open" command can be activated using the right-hand mouse button. A start page can be opened via \WIS\Readme\start.pdf. Here, all WIS/ASRA and EPC documentation for users and system administrators is available. WIS Document (CASE 2) Description in brief of all new and modified functions on a software update. GSP/TI 01/2004 Title Call using The most important informa- . Enter the document number O V 0 0 0 1 P 0 1 0 1 % in the input box tion on new items and revi"Document No." in "Infobox 1“. sions in the new release of or the Workshop Information System (WIS). . What is new?/Top News/Selection of a vehicle type/Document "Main information on new items and revisions in the new Workshop Information System (WIS)" Workshop Information System (W I S) Basics 4 2 i Basics Knowledge imparted in the "Basics" chapter is vital for operating WIS. The operating elements are described in detail in this chapter. All actions in WIS can be executed with the mouse or keyboard. 2.1 Mouse operation Only the left mouse button functions in WIS. Double-clicking is not possible. 2.2 Keyboard operation The keyboard is an input device which can transfer commands to WIS. In the following you will find the meaning and functions of the keys required in WIS. Key(s) Name Function 1 to 8 Function keys The 1 to 8 function keys always correspond to the screen display in the function bar. As the function bar offers different activities depending on the mask, the assignment of the function keys changes depending on the mask display. T Tab key Moves the selection frame. B Back key Deletes the last character in the input boxes. see section "2.4.3 Input box". Workshop Information System (W I S) see section "2.4.1 Selection frame". GSP/TI 01/2004 Basics 5 R Return key Acknowledgement of the input or the command. i The Return and Enter keys have the same function. E Enter key Acknowledgement of the input or the command. i The Return and Enter keys have the same function. lour Cursor keys Moves the selection frame W Page up Pages back one screen within a document or a menu. V Page down Pages forwards one screen within a document or a menu. A Alt The A key in combination with other keys calls the keyboard shortcuts, e.g. A + N for next document. G Delete Deletes the contents of input boxes. + Plus Moves the selection frame within a document forwards . from figure to figure, . from reference to reference, . from figure to reference or vice versa. - Minus Moves the selection frame within a document backwards . from figure to figure, . from reference to reference, . from figure to reference or vice versa. GSP/TI 01/2004 see section "2.4.1 Selection frame". Workshop Information System (W I S) Basics 6 2.3 Mask layout/Windowing The WIS mask is a standard Windows mask. The window can be minimized to a symbol in the Windows task bar 4, if required, or can be scaled to any size. see section "2.3.1 Windows task bar". 1 System menu The "System menu" contains a selection of different functions, which enable you to move, minimize, maximize, close and change the size of the WIS window. 2 Title bar Contains the title of the program. To move the program window, select the title bar, hold the mouse button and drag the mouse pointer to the new position. 3 Window size If you move the mouse pointer to the corner or border of a window, the window changes its shape. Press and hold the mouse button and move the mouse pointer to change the window size as follows: Corner of window = vertically and horizontally Border of window = vertically or horizontally 4 Icon field The window is displayed as an icon which appears on the "Windows task bar". The program remains active, and the current contents of your work remain unchanged. Use the key combination A + T or select the program icon from the "Windows task bar" to return to that program. see section "2.3.1 Windows task bar". 5 Full screen/ Original size Use this function to switch between full-screen view and original size (the window is displayed in its most recent dimensions). 6 Close Closes the program. 7 Mask heading Contains the heading of the mask (e.g. Main Menu). The mask heading helps the user identify the mask in which he is working. Workshop Information System (W I S) GSP/TI 01/2004 Basics 7 8 Header area Contains information boxes depending on the contents of the work area. Inputs are not possible. The header area contains vehicle data (e.g. sales designation, vehicle ident. number, engine number, ...). 9 Work area Dialog with WIS is made here (e.g. input, selection, display, inquiry, ...). i The operating elements, dependent on the mask, are available in the work area, see section "2.4 Operating elements". 0 Function bar Depending on the work area this contains: . Function keys, see section "2.2 Keyboard operation". . Document/Level display, see section "6.2 Display Document". 2.3.1 Windows task bar Usually the "Windows task bar" is located near the lower edge of the screen. You can use the "Windows task bar" to check the programs you have started. Select a program icon from the "Windows task bar" to make that program the active one. i 2.3.2 If the "Windows task bar" is not displayed (e.g. WIS in foreground), you can use the key combination C + Esc or the Windows key (if available on your keyboard) to display it. The "Windows task bar" may be missing in preconfigured systems. In this case, you have to use the key combination A+ T (Tab) to switch to another program. see section "2.3.2 Switching to another program". Switching to another program You can switch to another active program without having to interrupt your activities in the original program. To switch to another program, . use the key combination A + T (Tab), or . select the active program icon from the "Windows task bar". i When you switch between programs, the programs remain active. The screen settings and selections are retained. GSP/TI 01/2004 Workshop Information System (W I S) Basics 8 2.4 Operating elements Use of the operating elements is basically identical for all masks. In the following you will find detailed description of the operating elements according to: . Features . Use of the mouse and keyboard operation . Where necessary notes, important additional information 2.4.1 Selection frame The selection frame represents the most important tool for keyboard operation. Its position shows the area in which a selection, input or action can be executed. The selection frame can be positioned around: . Menus (general selection 1) see section "2.4.2 Selection list". . Within a menu around a subordinate element (detailed selection 2). . Input boxes see section "2.4.3 Input box". . Action buttons see section "2.4.8 Action button" . Figures in the document. . References in the document see section "2.4.11 Reference". Basically a differentiation is made between: . General selection 1 This is used for selecting an area (menu, input boxes, action buttons) in which a detailed selection can be made. . Detailed selection 2 A subordinate element can be selected within a general selection. T oulr R . Select the entry desired. : Selection (detailed selection ) is executed. . . . Position the general selection frame around the desired area. Position the detailed selection frame around a subordinate element. Acknowledgement. : Element is selected or action started. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.2 9 Selection list Offers one or several selection options for a higher-ranking term. Single or multiple selection is possible depending on the function. The following types of selection lists are possible: . Tabular selection list . Hash selection list . Square selection list . Document selection list 2.4.2.1 Tabular selection list The list consists of the following elements: . Heading 1 Contains data (column titles) referring to the contents of the list. . List entry 2 Element within a selection list. . Selection bar 3 The selection bar displays the list entries which are selected. T oulr R GSP/TI 01/2004 . Select list entry. : List entry is activated or deactivated (selection bar is positioned around the list entry). . . . Position the general selection frame around the table selection list Position detailed selection frame around list entry. Acknowledgement. : List entry is activated or deactivated (selection bar is positioned around the list entry). Workshop Information System (W I S) Basics 10 2.4.2.2 Hash selection list The hash is always is always connected to a selection term. Only a single selection is possible, i.e. only one hash may be active. A differentiation is made between . activated hash 1 (black hash with check mark) . deactivated hash 2 (grey hash without check mark) i An activated hash is deactivated by the selection of another hash. T oulr R . Select hash. : Hash is activated. . . . Position general selection frame around the hash selection list. Position detailed selection frame around the hash. Acknowledgement. : Hash is activated. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.2.3 11 Square selection list The square is always connected to a selection term. Multiple selections are possible, i.e. several squares can be active at the same time. A differentitation is made between . activated square 1 (black square with check mark) . deactivated square 2 (grey sqaure without check mark) T oulr R GSP/TI 01/2004 . Select square. : Square is activated or deactivated. . . . Position general selection frame around the square selection list. Position detailed selection frame around the square. Acknowledgement. : Square is activated or deactivated. Workshop Information System (W I S) Basics 12 2.4.2.4 Document selection list In the document selection list, the document headings of documents found are listed as a result of the document search. The documents are displayed by selecting one or several document headings and the "Display" action button. . Select the desired document title (several document titles can be selected). or . Select the "sun" (all documents are selected) . Select "Display" action button. : Display of the document(s). oulr R . . s+* . . . T R Position the selection frame around the desired document title. Selection of a document title is executed. If needed, several document titles can be selected in the same way. Or select the "sun" (all documents are selected). The selection frame is positioned around the "Display" action button. Acknowledgement. : Display of the document(s). For further information on the document selection Workshop Information System (W I S) see section "6 Document Selection/Display". GSP/TI 01/2004 Basics 2.4.3 13 Input box For entering data or displaying information. The input must be concluded with the R key. T oulr R B G 2 GSP/TI 01/2004 . . Select input box. Enter data. . . . . Position the general selection frame around the area desired. Position the detailed selection frame around the input box. Enter data. Acknowledgement. . . . Deletes the last character (for correction). Deletes all entries in the input box selected. Deletes the entries in all the input and information boxes in this mask. Workshop Information System (W I S) Basics 14 2.4.4 Information box Displays the information selected by the user (vehicle-specific, information-specific). i Inputs are not possible. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.5 15 Menu The "Menu" consists of the following elements: . Menu arrow 1 . Menu entry 2 . Scroll bar 3 When the menu arrow is selected, the menu is pulled down and the individual menu entries are displayed. You can page within the menu using the scroll bar. T uo uo VW R GSP/TI 01/2004 . Select menu arrow. : The menu is displayed for selecting a menu entry. . . . . . Position the selection frame around the menu. The menu is opened. Pages line by line within the menu. Pages window by window within the menu. Acknowledgement : The menu entry is selected. Workshop Information System (W I S) Basics 16 2.4.6 Sun Used for complete activation/deactivation of the list entries in the selection lists. The sun only occurs in selection lists. T s+* . Select the sun. : All lists entries are completely activated/deactivated. . . Position the selection frame around the selection list. Acknowledgement. : All the list entries are completely activated/deactivated. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.7 17 Scroll bar Used for paging with the mouse in selection lists or documents. The scroll bar looks the same in all WIS masks. It may by displayed vertically or horizontally. 1 Scroll arrow The picture can be moved line by line in the direction desired using the scroll arrows pointing up and down or left and right. 2 Scroll bar The scroll bar gives information on . the relationship between the information currently visible and all the information within this window. . the current position in the document or in the selection list. 3 Upper/lower half By selecting the respective half, the window is moved page by page/window by window in the corresponding direction. Paging line by line . Select the corresponding scroll arrow. : The selection frame or document contents are moved line by line in the desired direction. Paging page by page/window by window . Click either the upper or lower half of the scroll bar. : Pages up or down screen by screen/window by window. T ou WV GSP/TI 01/2004 . . . If necessary position the selection frame. The selection frame or the document contents are moved in the direction desired line by line. Pages up or down screen by screen/window by window. Workshop Information System (W I S) Basics 18 2.4.8 Action button The action button starts an action e.g. change to another mask, call of a submenu, ... T oulr R . Select the action button. : Action is started. . . . Position the selection frame around the action button. Position the selection frame without the submenu. Acknowledgement. : Action is started. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.9 19 Function button The function button starts a function or calls an submenu. Function buttons are only found in the function bar. Different functions are offered depending on the mask. 1 to 8 . Select the function button. : The function is started or a submenu is opened. . Press the function button. : The function is started or a submenu is opened. For more information on submenus GSP/TI 01/2004 see section "2.5 Submenus". Workshop Information System (W I S) Basics 20 2.4.10 Search arrow Causes a search and display of one or several search terms in selection lists, circuit diagrams, .... T oulr R . . . Select input box. Enter search term in input box. Select appropriate search arrow. : Search/action is executed and can be repeated several times. . . . . Position search frame around input box. Enter search term. Position selection frame around appropriate search arrow. Acknowledgement. : Search/action is executed and can be repeated several times. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.4.11 21 Reference A reference consists of a sensitive area with display of the reference address. After selecting the reference address, the corresponding reference information is displayed. A differentiation is made between: . External reference Reference to another document. . Internal reference Reference to information within the document displayed. 1 External reference The external reference is marked by a red border with display of the reference address. After selection of the reference, the relevant document is displayed. 2 Internal reference The internal reference is marked by black underlining with display of the reference address. After selection, a jump is made within the document, e.g. to torque loadings tables, commercial tools, special tools, ... + R GSP/TI 01/2004 . Select the reference (reference address). : The reference information is displayed. . . . Moves the selection frame down to the next reference or to the next picture. Moves the selection frame up to the previous reference or to the previous picture. Acknowledgement. : The reference information is displayed. Workshop Information System (W I S) Basics 22 2.5 Submenus Some functions call submenus which contain more functions. The submenu is positioned over a part of the work area. The visible part of the work area under the submenu cannot be edited as long as the submenu is open. Submenu A submenu can contain action buttons, selection lists and other operating elements. Submenu title Corresponds to the title of the function button. Continue Closes the submenu. Workshop Information System (W I S) GSP/TI 01/2004 Basics 2.6 23 Pop-up menus Some actions may cause pop-up menus to be called. Usually these are system messages which also have to be acknowledged. The pop-up menu is positioned over a part of the work area. The visible part of the work area under the pop-up menu cannot be edited as long as the pop-up menu is open. Pop-up menu GSP/TI 01/2004 Pop-up menus contain information on why the call was called and, if applicable, choices available which have to be acknowledged accordingly by selection. Workshop Information System (W I S) Basics 24 2.7 Help "Help" offers explanations on every topic in WIS. After "Help" is called, an explanation is offered depending on where the user happens to be in WIS. The topic contents of "Help" correspond to the WIS/ASRA user documentation. "Help" can be called from any mask in WIS. Help function button 2.7.1 Calls the topic-related help. Help can also be called using the 7 function key. Display Help Help consists of the entire user documentation and is integrated in WIS in PDF format. The Help text that is opened is generally displayed for the current mask. You can select any Help topic by using the navigation bar 4. If you wish to view a specific topic, you can use the "Index" in the navigation bar or the "Search" 5 symbol. The Help mask can be printed out in part or in full as necessary. i AcrobatReader 5.1 or 5.0 is required to display Help. Workshop Information System (W I S) GSP/TI 01/2004 Basics 25 1 Help text When Help is opened, initially detailed information about the current mask is displayed. However, links or the navigation bar can be used to move on to other information. 2 Link The Help topics are linked. Links are indicated by blue lettering. Selecting a link allows detailed information to be displayed. 3 Symbol bar You can navigate Help using the symbol bar. If you position the mouse pointer on one of the symbols, a tool tip describing the function of the symbol is displayed. 4 Navigation bar The navigation bar contains all the Help chapters relevant to WIS/ASRA. A chapter may contain various subheadings. These subheadings can be displayed by selecting the Plus symbol. 5 Search Select the "Search" symbol to open Acrobat Search. This then enables you to perform a fulltext search of all Help texts. 6 Print Help Select the "Print" symbol to open the Print option window. You can now print out either individual Help pages or the entire user documentation. see section "7.3.1 Print option window". 7 End Help A+4 Ends "Help". GSP/TI 01/2004 Workshop Information System (W I S) WIS search strategies 26 3 WIS search strategies Depending on the data available for the document search, the WIS user has various options of carrying this out: see section "3.1 Document search using Infobox 1 and Infobox 2 (default search)". see section "3.2.1 Document search using the operation number" see section "3.2.2 Document search using the document number" see section "3.2.3 Document search using the Directory" see section "3.2.4 Document search using Troubleshooting Symptoms" see section "3.3 Document search using ASRA" 3.1 Document search using Infobox 1 and Infobox 2 (default search) The basic rule is: the more qualified the selection made in "Infobox 1" and "Infobox 2", the more accurate the document selection made by the system. To achieve the best search result, the entries in the "Model", "Engine" and "Unit" selection lists must be combined by selection. If possible, the function group or function subgroup assigned to the topic being looked for (using the keyword catalog) and the type of information must be selected exactly. i If the search result is negative, the search should be extended to more function groups and if necessary more types of information. Main Menu Infobox Infobox 1 Selection/Input Selection/Input Vehicle ident. number Model, Engine, Unit (3-6digits) i Combine the respective entries in the selection lists Documentation Infobox 2 Selection/Input Function group(s) and/or function subgroup(s) Selection Type(s) of information As required, search "in entire document" or search "in document title" Search Document display or document selection list Workshop Information System (W I S) GSP/TI 01/2004 WIS search strategies Action 1. . Input or selection of the vehicle ident. number 27 Where Infobox 1 Tip . Acknowledge the input of the vehicle ident. number with R. . Use the History function. If you select the menu arrow, a menu is opened in which the last 30 entries are highlighted for selection. or . To achieve the best search result, the entries in the "Model", "Engine" and "Unit" selection lists must be combined by selection. . Input or selection of Model, Engine, Unit (3-6 digits). 2. Select the "Documentation" action button. Infobox 1 The search criteria selected are displayed in the header area see section "2.4.4 Information box". 3. . Input or selection of the function group(s)/function subgroup(s). Infobox 2 . Use the keyword catalog see section "5.2.1 Keyword catalog". . If the document search using the function subgroup does not lead to the desired result, the function group assigned to the function subgroup should be selected and the search procedure repeated. . Input search terms as required for search "in entire document" or for search "in document title". . The document selection list is restricted to the documents in which the search term occurs in the entire document or in the document title. . Select the type(s) of information. . The search criteria selected are displayed in the header area see section "2.4.4 Information box". 4. Select the "Search" action button. 5. The document titles are listed. Document selection list 6. Select the desired document title(s). Document selection list 7. Select the "Display" action button. Document selection list 8. Document is displayed. GSP/TI 01/2004 Infobox 2 Note the validity and modification information. see section "6 Document Selection/Display". Document display . The document display can be shown as "Full-size view" or "Standard view". . The document validity can be shown/hidden for the current document with "Validity ON" or "Validity OFF". see section "6.2 Display Document". Workshop Information System (W I S) WIS search strategies 28 3.2 Document search using Infobox 1 As an alternative, the document search can be started using the following in "Infobox 1": . Symptom-based trouble shooting, . an Operation number . a Document number . a Directory or . What is new? iÐ The search using the "Directory" or the "Document number" is made without taking the vehicle-specifc criteria selected in "Infobox 1" into consideration. For the document search using the "Troubleshooting Symptoms" and "Operation no." the vehicle context selection must have been made beforehand. The search using "What is new?" can be made with or without vehicle context. Main Menu Infobox Infobox 1 Selection/Input Selection/Input Vehicle ident. number Model, Engine, Unit (3-6 digits) i Combine the respective entries in the selection lists Trouleshooting Symptoms Input of Op. No. without vehicle context What is new? Selection of error symptoms in the symptom selection list What is new? Directory Input of Document no. Search Changes/New Top News STI ASRA Types of information Further selection depending on the type of information selected Document display or document selection list Workshop Information System (W I S) GSP/TI 01/2004 WIS search strategies 3.2.1 29 Document search using the operation number The document search together with an operation number is possible if the following search criteria is known: . Vehicle ident. number of the vehicle or . Model (3-6 digits) of the vehicle or unit, . corresponding operation number. Action 1. Where or . Acknowledge the input of the vehicle ident. number with R. . Use the History function. If you select the menu arrow, a menu is opened in which the last 30 entries are highlighted for selection. . Input or selection of Model, Engine, Unit (3-6 digits). . To achieve the best search result, the entries in the "Model", "Engine" and "Unit" selection lists must be combined by selection. . Input or selection of the vehicle ident. number Infobox 1 Tip 2. Input of the operation number. 3. Select the "Documentation" action button. Infobox 1 4. Document titles are listed. Document selection list 5. Select the document title(s) desired. Document selection list 6. Select the "Display" action button. Document selection list 7. Document is displayed. GSP/TI 01/2004 Infobox 1, in the "Op.No." input box The search criteria selected are displayed in the header area see section "2.4.4 Information box". Note the validity and modification information. see section "6 Document Selection/Display". Document display . The document display can be shown as "Full-size view" or "Standard view". . The document validity can be shown/hidden for the current document with "Validity ON" or "Validity OFF". see section "6.2 Display Document". Workshop Information System (W I S) WIS search strategies 30 3.2.2 Document search using the document number Input of a document number in Infobox 1 is a fast access variant to documents whose complete document number or part of it is known. Action Where 1. Input of the document number (complete or with place holder). 2. Press the R key. 3. The document titles are listed. Document selection list 4. Select the desired document title(s). Document selection list 5. Select the "Display" action button. Document selection list 3.2.3 Infobox 1, "Document no." input box Tip . Search criteria already made in "Infobox 1" are not taken into consideration. . Enter document number. Example: a r 3 3 2 0 p 0 3 1 0 a (the input can be made with or without dot and hyphen). . The percentage character (%) stands for any character sequence. Example: a r 3 3 2 0 % Keyboard Note the validity and modification information. see section "6 Document Selection/Display". Document search using the Directory The "Directory" is an alternative option and offers a document search without having to select search criteria in "Infobox 1". The user is guided step by step to the information he requires. Action Where 1. Select the "Directory" action button. Infobox 1 2. Select the reference address of the type of information desired. Directory 3. The user is guided step by step to the information desired depending on the type of information selected. Workshop Information System (W I S) Tip Selection criteria already made in "Infobox 1" is not taken into consideration. GSP/TI 01/2004 WIS search strategies 3.2.4 31 Document search using Troubleshooting Symptoms This document search enables fast and direct diagnosis of complaints. Depending on the symptoms an error occurs with, a direct search can be made for information which is assigned to the Troubleshooting (AF) information type. Only topics on the fault symptoms selected are offered as result. Action 1. . Input or selection of the vehicle ident. number Where Infobox 1 or . Input or selection of Model, Engine, Unit (3-6 digits). Tip . Acknowledge the input of the vehicle ident. number with R. . Use the History function. If you select the menu arrow, a menu is opened in which the last 30 entries are highlighted for selection. . To achieve the best search result, the entries in the "Model", "Engine" and "Unit" selection lists must be combined by selection. 2. Select the "Troubleshooting Symptoms" action button. 3. Select the corresponding symptoms in the table. Troubleshooting Symptoms Select at least one entry per column. see section "10 Troubleshooting Symptoms": 4. Select the "Search" action button Troubleshooting Symptoms The search is made using all function groups. 5. The document titles are listed. Document selection list 6. Select the desired document title(s). Document selection list 7. Select the "Display" action button. Document selection list 8. Document is displayed. GSP/TI 01/2004 Infobox 1 . Note the validity and modification information. see section "6 Document Selection/Display". . If the "Search" does not lead to the desired result, select the entry "all criteria affected" in the third column (dependent upon ...) in the Troubleshooting Symptoms selection list and repeat the "Search". You may have to repeat the process in the 2nd and 1st column. Document display . The document display can be shown as "Full-size view" or "Standard view". . The document validity can be shown/hidden for the current document with "Validity ON" or "Validity OFF". see section "6.2 Display Document". Workshop Information System (W I S) WIS search strategies 32 3.3 Document search using ASRA This document search enables a operation item related document search from the ASRA function if the following search criteria are known: . Vehicle ident. number or . Range, family and model code . Topic assignment in the design group directory and . corresponding operation item. Main Menu Infobox ASRA Infobox 1 Selection/Input of vehicle ident. number ASRA ASRA Vehicle requirements Selection/Input Vehicle ident. number Selection/Input Model or Range/Family/ Model code Selection/Input Design group Selection of design group entry in the design group directory Operation items Selection of opeation item in the operation item list Documentation Document display or document selection list (if no documentation found: Infobox 2) Workshop Information System (W I S) GSP/TI 01/2004 WIS search strategies Action 1. Select the "ASRA" action button. 2. . Input or selection of the vehicle ident. no. or . Input or selection of — range code — family code — model code. 33 Where Tip Main Menu ASRA Vehicle requirements . Acknowledge the input of the vehicle ident. number with R. see section "12.2 ASRA Vehicle requirements". . Use the History function. If you select the menu arrow, a menu is opened in which the last 30 entries are highlighted for selection. or 1. Input or selection of the vehicle ident. number Infobox 1 2. Select the "ASRA" action button. Infobox 1 3. . Select the design group menu arrow, select the design group. or . Input of the design group number. 4. . Selection/s of in the design group di- . ASRA Vehicle requirements rectory. or or . Picture mask . Selection/s in the "Pictures" selection list, select the "Picture" action button and define using graphics display. 5. Select the "Operation items" action button. . ASRA Vehicle requirements or . Picture mask 6. Select the corresponding operation item. Operation items 7. Select the "Documentation" action button. Operation items 8. . Document titles are listed. or . "Infobox 2" is called if no documentation has been found in connection with the operation item. 9. Select the desired document title(s). 10. Select the "Display" action button. 11. Document is displayed. GSP/TI 01/2004 ASRA Vehicle requirements Document selection list Infobox 2 . Note the validity and modification information. see section "6 Document Selection/Display". . Document titles which are connected directly with the operation number are listed at the beginning of the document selection. . Select function group(s) or function subgroup and type of information and select the "Documentation" action button. see section "5.2 Infobox 2". Document selection list Document selection list Document display . The document display can be shown as "Full-size view" or "Standard view". . The document validity can be shown/hidden for the current document with "Validity ON" or "Validity OFF". see section "6.2 Display Document". Workshop Information System (W I S) Main Menu 34 4 Main Menu The Main Menu contains action buttons which call the following functions: . Infobox . ASRA . System Administration Infobox "Infobox 1" is called and enables the following information to be called: . Workshop documentation Depending which data is available for the document search, there are various ways of carrying out the document search. see section "3 WIS search strategies". . Damage code see section "11 Damage Code". . ASRA (operation texts, standard texts, flat rates, work units) see section "12 ASRA". . ASSYST see section "13 ASSYST". ASRA The "ASRA Vehicle requirements" is called for defining the vehicle and design group for selecting the operation items. see section "12 ASRA". System Administration The "System Administration" is called and enables Workstation-specific settings. see section "16 System Administration". Workshop Information System (W I S) GSP/TI 01/2004 Infobox 5 35 Infobox Using the selection criteria in the Infobox, you can "limit" the amount of information offered. The Infobox is divided into . Infobox 1 (vehicle-specific selection) . Infobox 2 (information-specific selection) 5.1 Infobox 1 The documentation can be accessed within the Infobox in various ways. Using the "ASRA" function, you can call the electronic work units/flat rates catalog and, using the "Damage Code" function, carry out a damage code definition for the warranty and expense down to the organization. . Documentation — Default documentation search : By selecting or entering vehicle-specific criteria, the information available with regard to the documentation is preselected. The preselection can be general (only model, at least 3 digits with automatic type recognition) or more exact (all information or input of the vehicle ident. number). A further restriction is possible using the input boxes, Country, Mod. Y and SA code. The documentation search can also be made by just using an engine or unit, that is independent of the model of the vehicle. see section "3.1 Document search using Infobox 1 and Infobox 2 (default search)". — Alternative documentation search : Input of an operation number. i Selection and search criteria can be combined. see section "3.2.1 Document search using the operation number". : Input of a document number (in full or with wildcard). i Selection criteria already made in "Infobox 1" is not taken into consideration during the document search using "Document No.". see section "3.2.2 Document search using the document number". see section "5.1.4 Document number". : Directory action button. i Selection criteria aleady made in "Infobox 1" is not taken into consideration during the document search using "Directory". see section "3.2.3 Document search using the Directory". see section "9 Directory – WIS table of contents". : Troubleshooting Symptoms action button. see section "3.2.4 Document search using Troubleshooting Symptoms". see section "10 Troubleshooting Symptoms". . Damage code After selecting the "Damage code" action button, a damage code can be defined for warranty and expense down to the organization. see section "11 Damage Code". . ASRA After selecting the "ASRA" action button, the electronic work units/flat rates catalog is called. This enables fast and reliable inquiry about operation items, working hours and damage codes. see section "12 ASRA". . ASSYST After selecting the "ASSYST“ action button, a service sheet can be generated dynamically for the scope of service to be carried out. see section "13 ASSYST". GSP/TI 01/2004 Workshop Information System (W I S) Infobox 36 1 Vehicle type If you select the menu arrow, a menu is opened which lists the individual vehicle types. The documentation search is limited to the vehicle type selected. The vehicle type is set automatically by entering the model or vehicle ident. number. b Car g Cross-country vehicles d Light transporters e Heavy-duty transporters i Truck f Bus a Unimog k Smart iÐ The displayed range of possible vehicle types depends on the license. 2 World The world manufacturer code can be defined as follows: Manufacturer Code . By selecting the menu arrow, a menu is opened containing the individual world manufacturer codes (e.g. WDB, 4JG,...). . By entering the world manufacturer code and type/model or vehicle ident. number in the 3 field, the world manufacturer code is entered automatically in field 2. iÐ When you exit WIS, the last world manufacturer code setting is saved and displayed again automatically when WIS is restarted. see section "5.1.1 Overview of World Manufacturer Codes". Workshop Information System (W I S) GSP/TI 01/2004 Infobox 37 3 Vehicle ident. The following inputs are possible: number input box/ . Input of a vehicle ident. number (14 or 17 digit), a vehicle-specific document access is posselection menu sible. The input must be concluded with R. . Input of a type model (3 to 6 digits). The input must be concluded with R. . Input of a type model (3 to 6 digits) in the Type/Model input box 8. The entry is transferred automatically to the vehicle ident. number box 3. . History function If you select the arrow, a menu is opened in which the last 30 entries are highlighted for selection. These entries (type, model or vehicle ident. number) can also be accessed in the EPC using the 3 function key. i The world manufacturer code is also highlighted so that a differentiation can be made for the same type models with different world manufacturer code. If a non-European vehicle ident. number is entered with R this is converted to a European vehicle ident. number and the non-European vehicle ident. number is displayed in the vehicle ident. number information box 4. i If a vehicle ident. number is entered/selected, the pop-up menu “Display work instructions for special cases“ is opened which has to be acknowledged accordingly. see section "5.1.3 Display work instructions for special cases?". 4 Vehicle ident. number information box Information box for non-European vehicle ident. number. i Analogously, the corresponding European vehicle ident. number is displayed in the Vehicle ident. number input box 3. 5 Op. No. Input of an operation number of the WU system (e.g. 002000) combined with the type or model or vehicle ident. number. Documents that are assigned to the work number are displayed directly in the "Document Selection" after selection of the "Documentation" action button. see section "3.2.1 Document search using the operation number". iÐ The vehicle context must be selected before entering the operation number. 6 Sales designation/ For selecting a sales designation or the model. Model selection list i The entry is transferred automatically to the vehicle ident. number box 3. Only single selection possible. 7 Sales designation input box For entering a sales designation or a part of it, this limits the overview displayed in the corresponding selection list. 8 Type/Model input box For entering a model, at least 3 digits, this limits the overview displayed in the corresponding selection list. The entry is transferred automatically to the vehicle ident. number box 3. i If WIS cannot identify the vehicle type to which the type model is assigned, the "Vehicle types" submenu is opened. see section "5.1.2 Vehicle types". Individual combination of units possible in Infobox 1 If you require another combination of model, engine and unit than that given in WIS, you can enter this by manually overwriting the data in the input box. A plausibility check is not made. However you can still carry out a document search. Aim: This is the best possible support even for those units possible which have not been marked. 9 Engine selection list 0 Engine number input box For selecting an engine number. i Only single selection possible. For entering an engine number, at least 3 digits, this limits the overview displayed in the corresponding selection list. i If WIS cannot identify the vehicle type to which the engine is assigned, the "Vehicle types" submenu is opened. see section "5.1.2 Vehicle types". Individual combination of units possible in Infobox 1 If you require another combination of model, engine and unit than that given in WIS, you can enter this by manually overwriting the data in the input box. A plausibility check is not made. However you can still carry out a document search. Aim: This is the best possible support even for those units possible which have not been marked. GSP/TI 01/2004 Workshop Information System (W I S) Infobox 38 a Type/Unit model selection list For selecting a unit model. i Multiple selection possible. b Unit input box For entering the corresponding unit abbreviation, this limits the overview displayed in the corresponding selection list (e.g. MG=mechanical gear). c Unit number input box For entering a unit number, at least 3 digits, this limits the overview displayed in the corresponding selection list. i The heading of the input box changes depending on the unit number. If WIS cannot identify the vehicle type to which the unit number is assigned, the "Vehicle types" submenu is opened. see section "5.1.2 Vehicle types". Individual combination of units possible in Infobox 1 If you require another combination of model, engine and unit than that given in WIS, you can enter this by manually overwriting the data in the input box. A plausibility check is not made. However you can still carry out a document search. Aim: This is the best possible support even for those units possible which have not been marked. d Country For entering a country (e.g. usa, j, ...). e Model year For entering a model year (e.g. 1993). f SA Code For entering an equipment code (3 digits), e.g. 580=air conditioning. : The documents belonging to the SA Code are offered in a separate selection list. g Documentation A+D Switches to "Infobox 2" and offers further selection criteria there. see section "5.2 Infobox 2". h Troubleshooting Symptoms Opens the "Troubleshooting Symptoms" mask. see section "10 Troubleshooting Symptoms". i The "Troubleshooting Symptoms" action button is only active if at least one model (3-6 digits) has been selected or entered. Make sure the engine and unit are selected correctly. see section "3.2.4 Document search using Troubleshooting Symptoms". i Damage code A+C Switches to "Damage code 1", for "Selection of damage code pictures". This mask is used for determining the damage code in cases of warranty and expense down to the organization. see section "11 Damage Code". j ASRA A+A Calls the "ASRA Vehicle requirements". k ASSYST Opens the "ASSYST" mask for the dynamic generation of a vehicle-specific service sheet. i The "ASSYST" action button is only active for series with the ASSYST function, if a vehicle ident. number or at least a 6 digit model has been selected or entered together with the engine model. see section "13 ASSYST". l Directory A+I The WIS table of contents is called. see section "9 Directory – WIS table of contents". m Document No. For entering acomplete document number or part of the document number. see section "5.1.4 Document number". i The input can be made with or without dot and hyphen. Workshop Information System (W I S) see section "12 ASRA". GSP/TI 01/2004 Infobox 5.1.1 39 Overview of World Manufacturer Codes The world manufacturer code states the country in which the vehicle was manufactured, is part of each vehicle ident. number and is evident from the vehicle ident. number attached to the vehicle or the vehicle documents and registration document. 3AM Mexico WD1 Sprinter 3MB Mexico WD2 NAFTA Sprinter 4JG M-Class except Europe WD3 Sprinter 5DH Mexico Bus WD4 Sprinter 8AB Argentina WD5 NAFTA Sprinter 8AC Argentina WD6 Unimog NAFTA 9BM Brazil WD7 Unimog NAFTA incomplete ADB South Africa WD9 Sprinter KPA South Korea Transporter WDB Germany KPD South Korea WDC M-Class-Europe / 203 KPG South Korea WDD Germany DaimlerChrysler MHL Indonesia WDF Rest of World (R. o. W) NMB Tukey WEB EVOBUS Mercedes-Benz TCC smart WKK EVOBUS Setra VAG G-Wagon Steyr WME smart VF9 EVOBUS France VS9 EVOBUS Spain VSA Spain GSP/TI 01/2004 Workshop Information System (W I S) Infobox 40 5.1.2 Vehicle types The Vehicle types submenu is opened if WIS cannot identify the vehicle type the unit is to be assigned to after input of a type number (e.g. 000) or a unit number (e.g. 615) in "Infobox 1". After selection of the vehicle type, the range and all units possible are displayed in "Infobox 1". Vehicle types For selecting the vehicle type desired. Select Activates the selected vehicle range in "Infobox 1" and displays the units possible. Cancel Closes the "Vehicle types" selection list. Workshop Information System (W I S) GSP/TI 01/2004 Infobox 5.1.3 41 Display work instructions for special cases? After entering/selecting the vehicle identification number in "Infobox 1" and subsequently selecting the "Documentation" action button or acknowledging with the R key, the "Display work instructions for special cases?" pop-up menu is displayed. Yes The Document Selection - Display work instructions for special cases is called. see section "5.1.3.1 Document Selection - Work instructions for special cases". No The pop-up menu is closed. GSP/TI 01/2004 Workshop Information System (W I S) Infobox 42 5.1.3.1 Document Selection - Work instructions for special cases Under "Work instructions for special cases" you will find descriptions explaining how a measure is to be carried out and processed. i It is not possible to tell from this whether this concerns the vehicle in question or not. You should check the validity accordingly. Selection list Displays the document title for the "Work instructions for special cases". Validation Contains the validity of the document around which the selection frame is positioned. Revisions Contains information on the reason for the revision/revision date of the document around which the selection frame is positioned. Display A+D Displays the document(s) selected in the selection list. Previous Screen Closes the "Work instructions for special cases" mask and returns to "Infobox 1". Workshop Information System (W I S) GSP/TI 01/2004 Infobox 5.1.4 43 Document number Entering a document number in Infobox 1 is a fast way of accessing documents if you know the complete document number or part of it. i . . . The document number can be found in the header area of the document on the top left and is e.g. A R 3 3 . 2 0 - P - 0 3 1 0 A see section "6.2 Display Document". Selections in the selection lists "Model", "Engine" and "Unit" in Infobox 1 are not taken into consideration during the document search. You should be aware that long response times should be reckoned with for an extensive search (up to several minutes). Once the search has been started, it cannot be interrupted. Here are a few examples of possible inputs: ar3320p0310a R or ar33.20-p-0310a R ar3320% or %3320% 1 R Document no. GSP/TI 01/2004 Input of a complete document number. : The document is displayed directly. i The input can be made with or without dot and hyphen. % stands for any character sequence. A search is made using a wildcard. : All document titles of applicable documents are displayed in the document selection. For entering a document number. Input must be acknowledged with R . Workshop Information System (W I S) Infobox 44 5.2 Infobox 2 In "Infobox 2", the amount of information regarding documentation is further restricted using the selection of informationspecific criteria. The information-specific restrictions are made by selecting function group(s), if necessary, function subgroup(s) and type(s) of information. The search can be further restricted by entering search terms in the "Search" input box and selecting the "in entire document" 8 or "in document title" 9 checkboxes. 1 Group selection list For selecting the function group(s) or function subgroup(s). A maximum of 10 selections can be made. . By selecting a function group, all relevant function subgroups are selected as well. The groups selected are displayed in the Group information box 2. . If the entry ALL is marked, all the function groups (00-99) are selected. 2 Group information box Lists the function group(s) and function subgroup(s) selected in the Group selection list. 3 Group input boxes For entering a function group, if necessary in connection with a function subgroup. After pressing the R key, the selection frame in the selection list goes to the function group/subgroup entered. i The group entered is only active after selection in the "Group selection list" 1 or the "select" action button 4. 4 Select 5 Keyword catalog 6 Types of information For selecting the types of information in the workshop documentation. Multiple selection possible. see section "6.1.1 Organization of the types of information (TI)". For confirming the entry in the "Group" input box. This leads to automatic selection of the function group/subgroup in the group selection list. i "select" is a toggle switch, it activates/deactivates the function group/function subgroup entered in the "Group input box" 3. Opens the "Keyword catalog" selection list to search for a keyword and select the function group/ function subgroup. see section "5.2.1 Keyword catalog". Workshop Information System (W I S) GSP/TI 01/2004 Infobox 45 7 Search A+S Starts the document search under the criteria selected in "Infobox 1" and "Infobox 2" and opens the "Document Selection" mask. see section "6.1 Document Selection". 8 Search in entire document Input search term in "Search" input box. Then the program restricts the search. The subsequent search in the document will find only terms that are known and valid. The document content is searched for the letter sequence input based on a full-text search. The search is generally related to the selected search context (function groups/function subgroups, information types and search term). The document selection list only shows the documents that contain the search term in the document content. The terms that are found are highlighted grey in the document. In "System Configuration", you can define whether or not terms found during the search are to be highlighted in this way. see section "16.1 System Configuration". Possible inputs for search "in entire document": cool Search for a complete word Possible hits: cool, Cool, cool-, Coolcool% Search with a wildcard (%). The wildcard (%) corresponds to any number of characters. It can be used at the start and/or end of the search term. Possible hits: coolant, cooling system %cool% Search with multiple wildcards Possible hits: cooling system, coolant radiat% console% Search with AND function The terms must be separated by a space. Only the documents that contain both terms are shown. Possible hits: radiator, center console no input If nothing is input into the input box, the default search is run. i The search is generally not case sensitive. Exception: Abbreviations and fixed terms that are written completely in capital letters are only detected as such. For example: A search with the search term "ASSYST plus" will not find the term "ASSYST PLUS". Currently at least two letters must be input. A maximum of 44 characters may be input. : The search can also be used to search for the "Diagnosis Fault Codes" if this documentation is available in the WIS. GSP/TI 01/2004 Workshop Information System (W I S) Infobox 46 9 Search in document Input search term in "Search" input box. Then the program restricts the search. The subsequent title search in document title will find only terms that are known and valid. The document title will be searched for the input character sequence. The search is generally related to the selected search context (function groups/function subgroups, information types and search term). The document selection list shows only the documents that contain the search term in the document title. Possible inputs for search "in document title": ABS Search for a complete word Possible hits: ABS/ESP warning light comes on abs% Search with a wildcard (%). The wildcard (%) matches any number of characters. It can be used at the start and/or end of the search term. Possible hits: Removal and installation of ABS system; Shock absorber %ABS% Search with multiple wildcards Possible hits: rear ABS sensor does not function ABS% rear% Search with AND function The terms must be separated by a space. Only the documents that contain both terms are shown in the document title. Possible hits: remove and install rear ABS system. no input If nothing is input into the input box, the default search is run. i The search is generally not case sensitive. Exception: Abbreviations and fixed terms that are written completely in capital letters are only detected as such. For example: A search with the search term "ASSYST plus" will not find the term "ASSYST PLUS". Currently at least two letters must be input. A maximum of 44 characters may be input. i The search can be continued within the document with the "Search" function, which is opened using "Document Functions" see section "7.6 Search". Workshop Information System (W I S) GSP/TI 01/2004 Infobox 5.2.1 47 Keyword catalog The "Keyword catalog" offers a search mechanism which determines the function group/function subgroup association to specific technical terms. Please note the following steps when using the keyword catalog: . Input of the search term or part of it (e.g. oil). Uppercase/lowercase can be entered. Confirm the input with R. . The first term found is shown marked in the selection list. . R or selection of the corresponding search arrow allows the found terms to be displayed in sequence. . The "Select" action button transfers the function group/subgroup to the "Group Selection List“. 1 Keyword catalog For displaying or selecting technical terms which are assigned to a function group/subgroup. The "Keyword Catalog" is arranged alphabetically. 2 Allocated groups This information box displays the function group/function subgroup allocation, depending on the term selected in the selection list. 3 Keyword For entering the search term or a part of it (at least 3 letters). The search is started with R and the term found is shown marked. i Abbreviations must be concluded with a comma (e.g. AG,) as otherwise all entries are found which contain this letter combination (e.g. airbag). R 4 Search arrow If several terms or parts of them are identical to the search term, once the search has been started, you can go forwards or backwards within the "Keyword catalog" selection list using the search arrows. 5 Select Closes the "Keyword catalog" selection list and selects the appropriate function group/subgroup(s) in the "Group" selection list. 6 Stop Closes the "Keyword catalog" selection list. GSP/TI 01/2004 Workshop Information System (W I S) Document Selection/Display 48 6 Document Selection/Display The Document Selection/Display Document is identical in all the WIS masks and is described in detail in the following. 6.1 Document Selection The "Document Selection" shows the result of the documentation search and lists the titles of the documents found. The documents are displayed by selecting one or several document titles and the "Display" action button. The document selection is divided into two areas after the documentation search by making an input in the Entry, model year (Mod. Y.) and SA code input boxes in "Infobox 1". . Documents Contains the document titles generally valid. . Documents for extras Contains the document titles for extras (SA Code) entered in "Infobox 1". 1 Selection of found documents Lists the individual document titles. One or several document titles can be selected. 2 Group Specifies the function group/subgroup to which the document is allocated. 3 TI Indicates the type of information as code. see section "6.1.1 Organization of the types of information (TI)". 4 Document title Displays the document title. Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display 49 5 Document code The following document codes are possible: N The document is new and on a DVD for the first time. see section "8.1 Changes/New". A The document has been modified compared to the previous DVD edition. see section "8.1 Changes/New". T The document is coded as "Top News" and has been declared as particularly noteworthy for a longer period of time regardless of the DVD edition. see section "8.2 Top News". 6 Validation Contains the validity of the document around which the selection frame is positioned. 7 Revisions Contains information on the reason for the revision/revision date of the document around which the selection frame is positioned. 8 Display A+D Displays the document(s) selected in the document selection list. i If several document titles have been selected in the "Document Selection", the documents are nested. You can change between the individual documents using "Document Functions". see section "7 Document Functions". 6.1.1 Organization of the types of information (TI) The restructuring of the workshop documentation also affected the abbreviations and labeling of the information. Before the Workshop Information System (WIS) was introduced, there were types of documentation. These types of documentation were replaced by uniformly structured types of information. However, as the "Old Documentation" (CASE 1) is still needed for repair, maintenance and care of the vehicles, this led to the workshop documentation being provisionally published in the formats CASE 1 (documentation up to approx. 1995) and CASE 2 (documentation from approx. 1995) with different descriptions of the information. The types of information listed in the Infobox 2 are assigned to the following main types of information: . Current topics Information on new items/modifications (e.g. Introduction into Service), work instructions for special cases, service information. . Work information Information on repair procedures, maintenance work, fault information with information on cause and remedial measures, diagnosis, testing work, exhaust inspection, retrofits/conversions, assembly of accessories, general information, safety information. . Basic knowledge Function descriptions, technical data, information on model/equipment combination. . Basic data Test/adjustment values, torque loadings, capacities, service products specifications, technical changes, repair materials. . Wiring diagrams Electrics, hydraulics, pneumatics. . Tools Information on special tools, self-made tools, commercial tools, workshop equipment. . Organization Hazardous waste disposal, questions on procedure, forms. GSP/TI 01/2004 Workshop Information System (W I S) Document Selection/Display 50 6.1.1.1 Grouping and codes for the types of information (TI) The types of information for the Old and New Documentation may be allocated different codes. Square in Infobox 2 Old Documentation code (CASE 1) New Documen- Type of information/documentation tation code (CASE 2) -- si Current Service information New, changed topics Service information si -- Service information Service information sn -- SI next service Introduction into Service -- sn New model Measures and instructions aa -- Work instruction Measures and instructions kd -- Servicing procedure Measures and instructions -- sm Servicing procedures (Actions) General safety information -- ah General information General safety information -- as Safety information Care and maintenance wh -- Maintenance manual Care and maintenance -- ap Care and maintenance Fault finding fs -- Troubleshooting Fault finding -- af Trouble shooting Diagnosis dh -- Diagnosis manual Diagnosis -- ad Diagnosis Diagnosis hh -- HHT supplementary documentation Test/repair work ra -- Repair instruction Test/repair work -- ar Testing/repair work Work information Test/repair work fu -- Vehicle inspection Post installation/alterations ea -- Installation instructions Post installation/alterations -- az Retrofits/conversions; accessories Post installation/alterations -- an Retrofits/conversions ; extras Function model/equipment combination -- gf Funct. model/equip. comb. Operating instructions -- gb Operating instructions Test/adjustment values -- be Test/adjustment values Torque loadings -- ba Torque loadings Capacities -- bf Capacities Operating Fluids -- bb Service products Operating Fluids bs -- Service product specs. Repair materials -- br Repair materials Technical changes -- bt Technical changes Basic knowledge Basic data Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display Square in Infobox 2 51 Old Documentation code (CASE 1) New Documen- Type of information/documentation tation code (CASE 2) Electrics el -- Wiring diagrams Electric -- pe Electric Hydraulic -- ph Hydraulic Pneumatic -- pp Pneumatic Circuit diagrams Tools Tools sw -- Special tools catalog Tools -- ws Special Tools -- wh Commercially available Tools -- wf Manufacture self Workshop equipment -- we Equipment Forms, certificates wb -- Maintenance sheet Forms, certificates -- of Forms, certificates Organization Hazardous waste disposal -- os Hazardous waste disposal Administration -- ov Administration GSP/TI 01/2004 Workshop Information System (W I S) Document Selection/Display 52 6.2 Display Document In the "Display Document", the document whose title was selected in the "Document Selection" is displayed. If several document titles were selected, the documents are nested. You can change between the individual documents using "Document Functions". see section "7 Document Functions". The documents are shown differently as: . Old Documentation (CASE 1) see section "6.2.1 Display Document Old Documentation (CASE 1)". . New Documentation (CASE 2) see section "6.2.2 Display Document New Documentation (CASE 2)". 1 Document number For identifying the document. With the document number or part of it, a documentation search can be started from "Infobox 1" by entering the document number. see section "5.1.4 Document number". see section "3.2.2 Document search using the document number". i If there is a fault in the workshop documentation, the "WIS fault report" document should be called by entering the document number (O F 0 0 . 0 1 - P - 3 0 0 1 A ) in "Infobox 1" and printed. see section "6.6 Fault report". 2 Document title The document title is found in this box (is identical to the document title from the Document Selection list). i If a document title is not completely visible, a submenu can be opened by selecting the document title which then displays the entire document title. 3 Document validity Validity information on the document. The document validity can be activated/deactivated by the "Validity" button 4. Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display 53 4 Validity Toggle switch between . Validity ON Display with document validity 3. . Validity OFF Display without document validity. 5 Full-size view/ Standard view Toggle switch between full-size view and standard view. . Full-size view Hides the header area and the function bar. The document is displayed over the entire screen area. . Standard view Standard view with header area and function bar visible. 6 Page The page information refers to the screen page. The number in front of the slash indicates the page of the document currently displayed. The number after the slash indicates the total number of pages in the document. Example: 2/4 means the second page from a total of 4 screen pages in the document is currently displayed. i The number of screen pages is not identical to the number of pages printed. Document/Level display Displays which of the documents selected from the document selection list is being currently displayed. Displays how many documents in the document selection list are selected, referring to the respective level. Displays the level where the document displayed is found. 7 8 9 0 Previous Screen Goes back . to the document displayed last. . or from the first document back to the "Document Selection". . Pages one screen back within a document. . Pages one screen on within a document. i Pages in the document using the scroll bar W V + - 6.2.1 . . see section "2.4.7 Scroll bar". Moves the selection frame down to the next sensitive box or picture. Moves the selection frame up to the previous sensitive box or picture. Display Document Old Documentation (CASE 1) This concerns the familar microfilm and paper documentation (up to approx. 1995). The features of CASE 1 documentation are: . Display in portrait format (except for the "Diagnosis" information type). . Call of references to other documents can only be made using "Document Selection/Reference". see section "7.4 Reference". . The documentation is only sorted according to function group (with the exception of function group 07). . Electrical wiring diagrams and circuit diagrams are part of the corresponding description (e.g. function description, diagnosis, ...). GSP/TI 01/2004 Workshop Information System (W I S) Document Selection/Display 54 6.2.2 Display Document New Documentation (CASE 2) This concerns documentation created specially for WIS. Features of CASE 2 documentation are: . Modular structure of the information (documents). . Display in landscape format. . Reference to further information via reference addess within the entry table. . Document allocation according to function group/function subgroup. . Additional function "Profi select" possible, see section "14.1 Profi select/deselect". 1 Title bar Consisting of: . Document number . Document title . Where applicable, creation date of the document . Where applicable, information (e.g. validity data, logos, ...) 2 Validity Validity of the document. 3 Pictures Where applicable, picture information with picture legends are displayed. Integrated icons (logos) refer to a special feature. The icons are explained within the document (e.g. in work step table, work information table, ...). 4 Modification note Where applicable, a modification reference table with information on the reason for the modification is displayed. Detailed information can be displayed if necessary by selecting the reference address. 5 Entry table In the "Entry table" (e.g. work step table), the chronological sequence of individual steps or information is listed. The "Entry table" is divided into four columns. Where applicable, there are "Reference addresses" 6 in the fourth column. 6 Reference A differentiation is made between: . External reference The external reference is marked by a red border with display of the reference address. The document concerned is displayed after the reference has been selected. . Internal reference The internal reference is marked by a black border with display of the reference address. After a selection, a jump is made within the document e.g. to torque loadings tables, commercial tools, special tools, ... see section "2.4.11 Reference". Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display 7 Icons in the document 8 Previous Screen Goes back . to the document displayed last. . or from the first document back to the "Document Selection". 6.3 55 An explanation of the icons used in the workshop documentation can be called using the "WIS directory", "User information". see section "9 Directory – WIS table of contents". Following information and instructions If a document has a "Warning" (if the information is not heeded there is risk to life and limb), a document selection list "Warning: follow the information and instructions" is placed over part of the work area in the "Display Document". The document titles of the warning information are listed here. The visible part of the work area under this can only be edited if the document title(s) have been selected and acknowledged accordingly. Display with Confirmation Displays the "Warning Documents" selected. A+D i The action button is only active if one/several document titles are selected in the list. Confirm as Recognised A+C GSP/TI 01/2004 Confirms that the warning documents selected have been read and closes the "Warning: follow the information and instructions" document selection list. i The action button is only active if one/several document title(s) have been selected in the list. Workshop Information System (W I S) Document Selection/Display 56 6.4 Wiring diagrams (Electrics, Pneumatics, Hydraulics) The wiring diagrams are assigned to the familiar function groups/subgroups. Each diagram is preceded by a document from which the user has the option of calling the wiring diagram graphics or further information such as e.g. arrangement and assignment of ground points, arrangement and assignment of Z connector sleeves, ... 6.4.1 i Access to the electrics wiring diagram Assumes that the user knows which function group/subgroup the corresponding wiring diagram is assigned to. Wiring diagram call: . Infobox 1: Enter model/engine/unit or vehicle ident. number. . Infobox 1: Select the "Documentation" action button. . Infobox 2: Select the "Electrics" type of information. . Infobox 2: Select the function group/subgroup. . Infobox 2: Select the "Search" action button. . Document Selection: Select wiring diagram desired. : The document which precedes the wiring diagram is called. Here the user has the option of calling the wiring diagram display (reference in the 1st row of the table) or further information on this wiring diagram such as e.g. arrangement and assignment of ground points and arrangement and assignment of Z connector sleeves, ... 1 Reference Reference to the wiring diagram display. After selection the document display of the wiring diagram is made. see section "6.4.3 Display Document Electrics/Pneumatics wiring diagrams". Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display 6.4.2 57 Further ways of calling the electrics wiring diagram 1. The function group/subgroup assigned to the electrical diagram is known. — "Infobox 1": Enter p e 0 0 0 1 z 0 9 9 9 % in the "Document no." input box. — R — The "Electrics wiring diagram" with references to the range (e.g. passenger car) is called. — Select the corresponding reference address. — A wiring diagram overview (of all function groups) is called with references to the wiring diagrams. — Select the corresponding reference. — The function group-related overview of the wiring diagrams is called. — Select the corresponding reference. : The document which precedes the wiring diagram is called. Here the user has the option of calling the wiring diagram display (reference in the 1st row of the table) or further information on this wiring diagram such as e.g. arrangement and assignment of ground points and arrangement and assignment of Z connector sleeves, .. 2. The function group/subgroup assigned to the electrical diagram is not known. — "Infobox 1": Enter o v 0 0 0 1 z 1 9 0 0 % in the "Document no." input box. — R — The "Wiring diagrams search aid" document is called. — Select the reference of the corresponding "Search aid through all wiring diagram groups". — A model-related overview with function group, function subgroup, name of the wiring diagram and information on validity is called. — Select the corresponding reference. : The document which precedes the wiring diagram is called. Here the user has the option of calling the wiring diagram display (reference in the 1st row of the table) or further information on this wiring diagram such as e.g. arrangement and assignment of ground points and arrangement and assignment of Z connector sleeves, ... 3. Call the electrics wiring diagrams using the WIS table of contents, contents". GSP/TI 01/2004 see section "9 Directory – WIS table of Workshop Information System (W I S) Document Selection/Display 58 6.4.3 Display Document Electrics/Pneumatics wiring diagrams The actual display of the electrics/pneumatics wiring diagrams is made in this document. 1 Legend selection A+O Contains the items available in the wiring diagram with code and name. When an item is marked in the Legend selection, the component selected is displayed in the wiring diagram by a flashing arrow. The flashing of the arrow can be stopped by moving the mouse. The "Legend selection" can be shown or hidden using the "Document Functions" or using the key combination A + O . see section "7 Document Functions". 2 Item For entering a code from the "Legend selection". By pressing R the item is displayed in the wiring diagram by a flashing arrow. The flashing of the arrow can be stopped by moving the mouse. 3 Search arrow Looks for an item entered in the "Item" input box in the wiring diagram and displays this with a flashing arrow. The search can be repeated by selecting the search arrow again. The flashing of the arrow can be stopped by moving the mouse. i The search arrow is only active (highlighted black) if the item looked for occurs several times in the wiring diagram see section "2.4.10 Search arrow". 4 Sensitive boxes (from type 220) Using sensitive boxes, further information can be displayed directly from the wiring diagram (e.g. wiring diagrams, arrangement of components, meaning of the abbreviation of the signal and terminal markings). The sensitive boxes are marked by a red border. The reference information is displayed after selecting. i The sensitive boxes are not active if the legend is hidden or when zooming in the wiring diagram. see section "17 Tips and Tricks". Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display 6.4.4 59 Print wiring diagram You must perform the following steps: . Call up "Document Functions/Print" see section "7.3 Print". . The "Print Functions" include the following additional functions for printing out wiring diagrams: — Scale in % For entering a scale in %. Example: If you wish to print out four pages with a scale of 100 %, the printout can be reduced to two pages if scaled to 50 %. The wiring diagram is then correspondingly smaller on the printout. On the other hand, a very small wiring diagram can be shown three times larger on the printout with a scale of 300 %. — Fit To Page The wiring diagram is scaled in such a way that the entire wiring diagram is printed out on one page. 6.4.5 Print legend of wiring diagram You must perform the following steps: . Call up "Document Functions/Print". . Activate the "Cover page" square. : The wiring diagram legend is printed on the cover page. see section "7.3 Print". or . Call up "Document Functions/Reference". see section "7.4 Reference". . Select the document title "Legend of wiring diagram ...". . Select the "Display" action button. . Call up "Document Functions/Print". . Activate the hash "Whole document". : The "Legend of wiring diagram ...“ is printed out in full. 6.5 Zooming in the picture By clicking a picture, the part of the picture selected is displayed magnified (double magnification). The picture is reduced to its normal size by clicking the picture again. i The zoom function in the picture can only be executed with the mouse. The sensitive boxes are not active when zooming in the wiring diagram. Zoom functions are possible in: . Pictures . Pictures of special tools . Wiring diagrams see section "6.4.3 Display Document Electrics/Pneumatics wiring diagrams" . Damage code pictures see section "11.2 Damage Code 2". GSP/TI 01/2004 Workshop Information System (W I S) Document Selection/Display 60 6.6 Fault report Using the fault report, the WIS user can pass on comments such as e.g. unreadable/incorrect document to the department responsible. This guarantees a fast fault elimination. The following fault report forms are possible: . WIS fault report form . EPC fault report form . DAS fault report form . ASRA fault report form Ways of opening the fault report forms: 1. Input of the document number . „Infobox 1“ — Enter O F 0 0 . 0 1 - P - 3 0 0 1 A in the "Document no." input box. (The document number can be entered with or without hyphen.) — R — Select the reference for the fault report form you require. — The fault report can be printed using the "Document Functions". It must be filled in corresponding to the complaint and sent to the fax number given. 2. Using "Directory" . „Infobox 1“ — Select the "Directory" action button. — Select the reference "WIS, EPC, DAS, ASRA fault report form". — Select the reference for the fault report form you require. — The fault report can be printed using the "Document Functions". It must be filled in corresponding to the complaint and sent to the fax number given. Workshop Information System (W I S) GSP/TI 01/2004 Document Selection/Display i We recommend you create the WIS fault report as bookmark GSP/TI 01/2004 61 see section "14.3 Bookmark". Workshop Information System (W I S) Document Functions 62 7 Document Functions The "Document Functions" submenu is offered exclusively in connection with an opened document and contains all the functions necessary for easy handling of documents. i The "Document Functions" function button is also offered in "Damage Code 2" but has its own functionality, see section "11.2 Damage Code 2". Next document A+N Goes forwards to the next document selected within the document selection list. Previous document A+B Goes back to the previous document selected within the document selection list. Go to document A+D Opens the "Go to document" submenu and enables a direct move to a document selected within the document selection list. see section "7.1 Go to document". Go to page A+G Opens the "Go to page" submenu and enables a direct move to a page selected within the document displayed. see section "7.2 Go to page". Print A+P Opens the "Print Functions" submenu and enables a direct selection of the area of the document to be printed. see section "7.3 Print". Previous selection list To go to the previous document selection list which was offered. A+L i Several selection lists are available only if Reference has been selected. First selection list A+1 To go to the first document selection list which was offered. Reference A+R The "Select References" document selection list is opened and enables a transfer to "Reference documents". see section "7.4 Reference". Workshop Information System (W I S) GSP/TI 01/2004 Document Functions 63 Legend on / off A+O The wiring diagram legend can be shown/hidden for a better overview. see section "7.5 Legend on/off". Search A+S Opens the "Search" submenu and enables a full-text search in the displayed document. see section "7.6 Search". Search backward A+K If a search term has been entered in the "Search" submenu, you can search backwards in the document for the previous search term using the "Search backward" function. see section "7.6 Search". Search forward A+F If a search term has been entered in the "Search" submenu, you can search forwards in the document for the next search term using the "Search forward" function. see section "7.6 Search". Continue Closes the "Document Functions" submenu. 7.1 Go to document The "Go to document" submenu enables a direct move to a document selected with the document selection list. First document To go to the first document selected within the document selection list. Last document To go to the last document selected within the document selection list. Document To input a document number which is dependent on the number of documents selected within the document selection list. i The total number of documents selected within the document selection list can be seen in the "Document/Level display". see section "6.2 Display Document". Continue GSP/TI 01/2004 . . Closes the "Go to document" submenu or Jumps to the corresponding document whose number was entered in the "Document" input box. Workshop Information System (W I S) Document Functions 64 7.2 Go to page The "Go to page" submenu enables a direct move to a page within a document. First page Goes to the "First page" in a document. Last page Goes to the "Last page" in a document. Page Jumps to the corresponding screen page whose page number has been entered in the "Page" input box. Continue . Closes the "Go to page" submenu or . Jumps to the corresponding screen page whose page number has been entered in the "Page" input box. Workshop Information System (W I S) GSP/TI 01/2004 Document Functions 7.3 65 Print The "Print Functions" submenu enables a direct selection of the area of the document to be printed. i . All information can be printed. . A page break generally follows before or after a picture or on a table line. . The number of screen pages is not identical to the number of pages printed. "Print Functions" window when printing out a wiring diagram Whole document Prints the document from the first page to the last. Screen Prints the mask which can be seen on the screen. Pages Activates the "fm", "to" input boxes. Scale in % For entering a scale in %. Example: If you wish to print out four pages with a scale of 100 %, the printout can be reduced to two pages if scaled to 50 %. The wiring diagram is then correspondingly smaller on the printout. On the other hand, a very small wiring diagram can be shown three times larger on the printout with a scale of 300 %. i This function is only offered for printing out wiring diagrams. Fit To Page The wiring diagram is scaled in such a way that the entire wiring diagram is printed out on one page. i This function is only offered for printing out wiring diagrams. fm, to For entering specific page numbers. Cover page Prints in addition a cover page with the information: Name, user, document number, document title and validation. i With wiring diagrams, the legend for the wiring diagram is also printed. Print Opens the print option window. see section "7.3.1 Print option window". Continue Closes the "Print Functions" window. GSP/TI 01/2004 Workshop Information System (W I S) Document Functions 66 7.3.1 Print option window After calling the Print Functions using "Document Functions/Print", a default Print option window is opened as well. This is to be used mainly for setting a portrait or landscape format. The following settings are possible: . Printer . Paper size . Page format . etc. i It is assumed you have basic knowledge of Windows. The full functions of the Print option window can be found in the usual manuals. The printer driver "HP5SIMX" has been used as an example. The Print option window may look different depending on the printer driver being used. An overview of the most important functions: 1 Print range The setting "All" is always active and cannot be changed. i Restriction to specific pages is set in the "Print Functions" WIS mask and has a limited function at the present time. 2 Properties Calls the properties for the printer selected. 3 Alignment For setting the paper format desired (portrait or landscape). i . . . . If individual characters are not printed out as shown on the screen, make sure in the printer properties that True Type fonts have been loaded in the printer as soft font. If the entire page is not printed, we recommend you reduce the graphics resolution until the whole page is printed correctly. You must make sure that there are sufficient system resources available for the document and screen print. A graphics printout with a higher resolution may produce better quality pictures but may also lead to system errors if there are not enough system resources. Please make sure of the following when setting a higher resolution: — The printer has sufficient main memory. — Workstation/Server have sufficient disk memory for temporary external files. — The workstation has sufficient main memory/virtual memory to be able to perform the graphics editing. Workshop Information System (W I S) GSP/TI 01/2004 Document Functions 7.4 67 Reference Calls the "Selection of references" document selection list. . For CASE 1 documentation: In the "Selection of references" document selection list, further information on a topic is listed. . For CASE 2 documentation: In the "Selection of references" document selection list, the document titles of the reference documents are listed from the entry table (e.g. work step table). By selecting one or several document titles in the document selection list and the "Display" button, the documents can be displayed. Selection list Lists the individual document titles of the reference documents. One or several document titles can be selected. Validation Contains the validity of the document around which the selection frame is positioned. Revisions Contains information on the reason for the revision/revision date of the document around which the selection frame is positioned. Display A+D Displays the document selected in the document selection list. i If several documents are selected, the corresponding documents are nested one behind the other and can be displayed using the "Document Functions". see section "7 Document Functions". Stop Closes the "Selection of references" window. GSP/TI 01/2004 Workshop Information System (W I S) Document Functions 68 7.5 Legend on/off The "Legend on/off" function is only available for the following types of information: Electrics wiring diagram (PE), Pneumatics wiring diagram (PP) and Hydraulics wiring diagram (PH). see section "6.4.3 Display Document Electrics/Pneumatics wiring diagrams". Using the Document Functions, the wiring diagram legend can be hidden using the "Legend off" button which makes the area lying under the legend visible. You can show/hide the legend using the key combination A + O. 7.6 Search When a search term or part of a term is entered, the document currently displayed on screen is searched. A word found during the search is highlighted blue. In "Document Functions", you can use the action buttons to "Search backward" (ALT+K) and "Search forward" (ALT+F) in the document. i The search is not case sensitive. Whole words only When the "Whole words only" square is checked, the search is restricted to the search term entered in the "Search for" input box. Case sensitive When the "Case sensitive" square is checked, the search is restricted to the case entered in the "Search for" input box. Search for For entering the search term or part of a word. Search Starts the search within the displayed document. Cancel Closes the "Search" window. Workshop Information System (W I S) GSP/TI 01/2004 What is new? 8 69 What is new? The "What is new?" function button calls a submenu with action buttons. Changes/New Calls "Changes/New" see section "8.1 Changes/New". Top News Calls "Top News" see section "8.2 Top News". STI Calls "Survey of service technical information (STI)“. see section "8.3 STI (Service Technical Information)". ASRA Calls the "Preface to ASRA". see section "8.4 Preface to ASRA". Continue Closes the "What is new?" submenu. GSP/TI 01/2004 Workshop Information System (W I S) What is new? 70 8.1 Changes/New In "Changes/New", the document titles of the new and revised documents compared to the previous DVD edition are displayed. Call of "Changes/New" is differentiated according to: . Context-independent (not model-related): The context-independent display of "Changes/New" can only be made from the "Main Menu" mask. After calling "Changes/New", the document titles of all new and modified documents (for all vehicle types) are displayed. . Context-dependent (model-related): The context-dependent display of "Changes/New" is dependent on the selections from "Infobox 1" and "Infobox 2". The display of the new and modified document titles is limited to the selection criteria selected in "Infobox 1" and "Infobox 2". Document code The following document codes are possible: N = new: A = revisions: The document is new and on a DVD for the first time. The document has been modified compared to the previous DVD edition. Validation Contains the validity of the document around which the selection frame is positioned. Revisions Contains information on the reason for the revision / revision date of the document around which the selection frame is positioned. Display A+D Displays the documents selected in the document selection list. Workshop Information System (W I S) GSP/TI 01/2004 What is new? 8.2 71 Top News Under "Top News", document titles of documents are displayed which are viewed as particularly noteworthy for a specific period independent of the monthly DVD edition. The corresponding documents have a limited period which means that these documents remain classified in the system as Top News despite the DVD update, until the respective "expiry date" has been reached. These document titles are then no longer displayed under Top News. Validation Contains the validity of the document around which the selection frame is positioned. Revisions Contains information on the reason for the revision / revision date of the document around which the selection frame is positioned. Display A+D Displays the documents selected in the document selection list. GSP/TI 01/2004 Workshop Information System (W I S) What is new? 72 8.3 i STI (Service Technical Information) Calling information using "What is new?/STI" is no longer current practice, because now that memos are no longer sent, STIP, STIN and STIV information has been removed and e-mail transmissions have been introduced (from 01/2002), this list of contents with the information already filed in WIS is no longer maintained. Since 01/2002, Service Technical Information (STI) has been sent via e-mail in the form of PDF files. The names of these PDF files incorporate the document number and a language indicator, e.g. SI98.00-P-0007A.d.pdf. The PDF files are purely for the purpose of advance information, and should not be archived. The next time that WIS is updated, this information will be contained in WIS and can then be displayed in the following ways: . By entering the document number — Enter the document number in the "Document Number" input field in "Infobox 1" and confirm with R see section "5.1.4 Document number". — The document is displayed immediately. . By default search in "Infobox 1" and "Infobox 2" using the information types "Fault finding" and "Service information". . Using the "Top News" function All Service Technical Information (STI) sent via e-mail is made available in Top News for a period of 6 months. After this period, the documents can only be called by means of the default search. — Function key "What is new?". — Function key "What is new?". — Select desired vehicle type(s). see section "8.2 Top News". Workshop Information System (W I S) GSP/TI 01/2004 What is new? 8.4 73 Preface to ASRA In the "Preface to ASRA", document titles on current information is listed in a selection list. The "Preface to current version" document describes the changes of the current ASRA version and contains general information. Display A+D GSP/TI 01/2004 Changes to the Document Selection. Workshop Information System (W I S) Directory – WIS table of contents 74 9 Directory – WIS table of contents Using the WIS table of contents, without selecting a vehicle or unit, you can access information from "Infobox 1" which is assigned to the corresponding type of information (e.g. Maintenance and care = AP, Introduction into service = SN, ...). Depending on the type of information selected, the user is prompted step by step to the information desired. i Selection criteria already made in "Infobox 1" is not taken into consideration during the search. Information type abbreviation Contains the abbreviation of the corresponding information type. e.g. AD = Diagnosis. i An explanation of the logos used in the workshop documentation can be called using the "User Information" reference arrow. Information types Description of the information type. Notes This may contain additional information. Reference Reference information is displayed after selection. see section "2.4.11 Reference". Workshop Information System (W I S) GSP/TI 01/2004 Troubleshooting Symptoms 10 75 Troubleshooting Symptoms The "Troubleshooting Symptoms" mask supports the fast and direct diagnosis of complaints. After selecting criteria, a search is made through all documents of the information type "Work information Troubleshooting" (AF). The square selection list is divided into 3 columns which are separated visually and divided into the following main points of complaint .: 1st column: How does the complaint occur? Criteria which are perceived by sense organs. 2nd column: By an/a particular ... Criteria referring to condition of vehicle/operation. 3rd column: dependent upon ... Criteria in connection with environmental conditions (weather, condition of road surface, outside temperature, ...). i . . The document search is always made through all function groups/subgroups. At least one criterion must be selected per column. Selection of one criterion or several criteria per column means that only those documents are looked for which are assigned to the corresponding criteria. This results in the document search being restricted accordingly. The more criteria selected per column, the larger the search result in the document selection. Search strategy recommendation: If a search does not lead to the desired result, then the boxes "all criteria affected" must be selected in columns 2 and 3. A new search must be started. GSP/TI 01/2004 Workshop Information System (W I S) Troubleshooting Symptoms 76 1 How does the com- The document search is restricted according to the selection of one or several criteria. plaint occur? optical (visible): e.g. control lights, folding top, seat cover, lights, scratch marks, loose, damaged, broken, bent, ... acoustic (audible): e.g. noise of any sort, poor radio reception, poor tone quality, ... acoustic and sensitive: only acoustic and sensitive together sensitive (perceptible): 2 By an/a particular ... odor: e.g. vibrations, build up of vibration, bucking, jerking when changing gear, wobbling, misfiring, ... smell leaking: e.g. leaks, porous, perforated, ... legible/readable: e.g. error memory, codes, standard deviation, Malfunction or breakdown: e.g. fault, function failure, function impairment, ... The document search is restricted according to the selection of one or several criteria. Driving condition: e.g. starting, accelerating, braking, underload, full load, load alternation, forwards drive, reversing, downhill driving, parking, ... Driving condition and speed only driving condition and speed together. range: 3 dependent upon ... Driving condition and revolutions: only driving condition and revolutions together. Driving condition and operating conditions: only driving condition and operating conditions together. Driving condition, revolutions and operating conditions only driving condition, revolutions and operating conditions together. Speed range: e.g. in the range from 50 - 80 km/h. Revolutions: e.g. in the range from 3500 - 4200 1/min. Revolutions and operating conditions: only revolutions and operating conditions together. Operating conditions: e.g. starting procedure, cold start, warm start, warm-up phase, idling, engine standstill, coolant temperature, aggregate temperature, ... The document search is restricted according to the selection of one or several criteria. Atmosphere influence: e.g. windy, foggy, rainy, snowfall, ... Atmosphere influence and Condition of road surface: only atmosphere influence and condition of road surface together. Atmosphere influence and Surrounding/Outside temperature: only atmosphere influence and surrounding/outside temperature together. Condition of road surface: e.g. rough, smooth, wet, dry, ... Surrounding/Outside temperature: e.g. engine oil temperature, coolant temperature, inside temperature, ... Fluids: e.g. oil, fuel, air, ... Workshop Information System (W I S) GSP/TI 01/2004 Troubleshooting Symptoms 77 4 all criteria affected 5 not clearly assignable The criterion "not clearly assignable" is a separate criterion. It has to be selected if the troubleshooting symptom is not to be assigned to any of the listed criteria in the column in question. 6 Sun To activate/deactivate all the list entries (criteria) for all the columns. 7 Search A+S Starts the literature search under the criteria selected in "Infobox 1" and "Troubleshooting Symptoms" and opens the "Document Selection" mask. i "Search" is only active if at least 1 criterion has been selected per column. i All the criteria for the column in question is activated/deactivated. The document search is made using all the criteria of the column in question. Multiple selection of individual criteria is possible within a column. All the criteria in a column is linked with "or". This means the search result compromises all the documents for which one of the criterion selected in a column applies. Selection of combined criteria (e.g. acoustic and sensitive) in a column gives a different search result than the selection of individual criteria "acoustic (audible)" and "sensitive (perceptible)". GSP/TI 01/2004 Workshop Information System (W I S) Damage Code 78 11 Damage Code For determining the damage code in cases of warranty and expense down to the organization. The "Damage Code" function can be called from the following masks: . Infobox 1 . ASRA "Operation item list" 11.1 Damage Code 1 The corresponding picture title is displayed in the "Damage Code 1" mask by selecting function groups/function subgroups. The pictures are displayed in the "Damage Code 2" mask by selecting the desired picture title and the "Determine Damage Code" action key. see section "11.2 Damage Code 2". "Interpret damage codes" is displayed by selecting the "Interpret damage codes" action button. see section "11.3 Interpret damage codes". 1 Group For selecting the function group/function subgroup. i Multiple selection possible. Only groups relevant to the damage code are listed. 2 Group/Picture title To select the picture titles. i Multiple selection possible. 3 Group For entering a function group, where applicable, in connection with a function subgroup. After pressing the R key, the selection frame in the selection list moves to the function group/subgroup entered. i The group entered is active only after making a selection in the "Group selection list" 1 or by selecting the "Select" 4 action button. 4 select For confirming the entry from the "Group" input box. This leads to automatic selection of the function group/subgroup in the Group selection list. i "Select" is a toggle switch, it activates/deactivates the function group/subgroup entered in the "Group" input box 3. 5 Keyword catalog Opens the "Keyword catalog" selection list for finding a keyword. see section "5.2.1 Keyword catalog". Workshop Information System (W I S) GSP/TI 01/2004 Damage Code 79 6 Determine Damage Code Opens the "Damage Code 2" mask. A+D 7 Interpret damage codes Opens the "Interpret damage codes" mask. 11.2 see section "11.2 Damage Code 2". see section "11.3 Interpret damage codes". Damage Code 2 Is used for the schematic coding of damages in cases of warranty and expense down to the organization, resulting in a damage code number. i The pictures are "representative" for all comparable vehicle types or units and components. To determine a damage code: . Selection of a damage code no. directly in the picture 2 or by selecting the Part/Description 3 causing the damage . Selection of the Type of damage 4 . Selection of a Damage ident. 5 . Selection of the Type of repair 6. : Select the "Continue" 8 action button (WIS). Closes the "Damage Code 2" mask. Or : Select the "Transfer" 8 action button (ASRA). The damage code is assigned to the operation item. 1 Graphic title GSP/TI 01/2004 Selecting the menu arrow opens a selection menu in which the selected damage code pictures are listed. Workshop Information System (W I S) Damage Code 80 2 Picture display For selecting the number assigned to the part causing damage. The digits (part) in front of the corresponding identification are copied to the Damage code box. The corresponding description is selected in the Part/Description selection list for verification. i The "Zooming in the picture" function is possible, whereby the numbers in the picture cannot then be selected, see section "6.5 Zooming in the picture". 3 Part/Description For selecting the part causing damage. The digits (part) in front of the corresponding description are copied to the Damage code box. i If none of the damaged parts listed applies, you should select a neighboring damage part. 4 Type of damage For selecting a Type of damage permanently assigned to the damaged part. The digits in front of the corresponding description are copied to the Damage code box. i If none of the damaged types listed applies, then the entry "** not definable" must be selected. The damage type is shown coded with asterisk. In addition, the missing damage type or a reference to where this information can be found must be entered in the memo box of the warranty/goodwill claim. 5 Damage ident. For selecting a damage identification. The digits assigned are copied to the Damage code box. A differentiation is made whether: 0 = Original equipment/rep 1 = Spare part/recondition i After selecting a "Type of damage", the "Repair using material" position is selected as default. 6 Type of repair For selecting the Type of repair. The digits assigned are copied to the Damage code box. i After selecting a "Type of damage", the "Repair using material" position is selected as default. 7 Damage code Displays the damage code number determined. 8 Continue Together with "Infobox 1" Closes the "Damage Code 2" mask and returns to "Infobox 1". Transfer Together with "ASRA" Transfers the damage code to the "Operation item list". see section "12.4 Operation item list". Document Functions In "Damage Code 2", the "Document Functions" function button is also displayed which has the following independent function: 9 Next picture: A+N If several damage code pictures have been selected, you can go to the next picture. Previous picture: If several damage code pictures have been selected, you can go to the preA+P vious picture. Continue: i Closes the "Document Functions" submenu. Explanation of the car damage code abbreviations ( K/L*, K/Z*, S/Z*) K/L* = coupling/fiber optical cable K/Z* = coupling/feed line S/Z* = connector/feed line Workshop Information System (W I S) GSP/TI 01/2004 Damage Code 11.3 81 Interpret damage codes A known damage code can be entered manually in the "Interpret damage codes" mask. WIS interprets this damage code automatically and uses this to determine the damaged part in question, the type of damage, the type of repair and the damage ident. Damage code Input box for entering a known damage code. The entries in the individual damage code boxes can be confirmed with R or the l r cursor key. After the damage code has been entered, the appropriate selection list is filled and the relevant elements (damaged part, type of damage, type of repair and damage ident.) are displayed. iÐ All other boxes in the mask are information boxes. Continue Closes the "Interpret damage codes" mask and returns to the "Infobox 1" mask. Previous Screen Closes the "Interpret damage codes" mask and returns to the "Damage code 1" mask. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 82 12 ASRA ASRA Operation texts Standard texts Flat rates Work units DaimlerChrysler AG creates operation items for repair work incurred in the workshops. The operation items consist of operation texts and work units (Germany) or standard texts and flat rates (other countries). ASRA is an electronic work units/flat rates catalog which enables fast and reliable enquiries about operation items, working hours and damage codes. Data defined with ASRA is the basis for the generation of orders, invoices and warranty applications. ASRA will gradually replace the use of microfilm. Data includes: . Operation texts or standard texts, "Includes" text, notes, preface to ASRA. . Work units or flat rates . Illustrations (sketches or diagrams of vehicle components) Licensing: The ASRA function is enabled by the WIS license key. A differentiation is made between the following licenses: License Contents WIS/ASRA Workshop documentation, operation items, flat rates, damage code WIS Workshop documentation, damage code ASRA Operation items, flat rates, damage code Workshop Information System (W I S) GSP/TI 01/2004 ASRA 12.1 83 Calling ASRA ASRA can be called as follows: . From the "Main Menu" (without vehicle context). . From "Infobox 1", by entering or selecting the following criteria: — Input of a vehicle ident. number (14 - 17 digits), taking the World Manufacturer Code into consideration, — Input of a model number (3 - 6 digits), — Without input of vehicle data. . From "ASSYST" to the "Additional work" mask. 1 ASRA Calls "ASRA Vehicle requirements". 2 ASRA Calls the "Operation item list". see section "12.4 Operation item list". i The operation item for the scope of service defined in "ASSYST" and all selected additional work items are transferred to the operation item list. GSP/TI 01/2004 see section "12.2 ASRA Vehicle requirements". Workshop Information System (W I S) ASRA 84 12.2 ASRA Vehicle requirements The vehicle and design group for the later selection of operation items are defined in "ASRA Vehicle requirements". The vehicle context is defined using the vehicle ident. number or the vehicle type, family and model code. i 1 A vehicle context selected in "Infobox 1" is transferred to ASRA and can be modified in the "ASRA Vehicle requirements" mask. World The world manufacturer code can be defined as follows: Manufacturer Code . If you select the menu arrow, a menu is opened which lists the individual world manufacturer codes (e.g. WDB, 4JG,...). . If you enter a 17 digit vehicle ident. number in box 2, the world manufacturer code is entered automatically in box 1. . If you change from "Infobox 1" or "ASSYST" to ASRA, the vehicle definition entered there is transferred automatically to "ASRA". . If the world manufacturer code set does not match the vehicle type, the correct world manufacturer code is set automatically. If there are several available, a pop-up menu is displayed for selection. iÐ When you end WIS, the last setting for the world manufacturer code is saved and shown again automatically when you restart WIS. see section "5.1.1 Overview of World Manufacturer Codes". Workshop Information System (W I S) GSP/TI 01/2004 ASRA 85 2 Vehicle ident. number input box/ selection menu The following inputs/selections are possible: . Input of a vehicle ident. number (14 or 17 digit). The input must be concluded with R. . After entering the first 3-5 digits of the vehicle ident. number and R the "Model designation survey" is opened for selecting a type code (6 digit type model). see section "12.2.1 Model designation survey". . Input of a type model (6 digits). The input must be concluded with R. . History function If you select the menu arrow, a menu is opened in which the last 30 entries are highlighted for selection. These entries (type, model or vehicle ident. number) can also be accessed in the EPC using the 3 function key. i The world manufacturer code is also highlighted so that a differentiation of the same type models with different world manufacturer code is possible. 3 Vehicle type If you select the menu arrow, a menu is opened in which the individual vehicle ranges are listed. A vehicle type comprises several families. b Car g Cross-country vehicles (GW) d Light transporters e Heavy-duty transporters i Truck f Bus a Unimog k Smart iÐ The displayed range of possible vehicle types depends on the license. 4 Family For selecting a vehicle family. A vehicle family contains several vehicle models. Selection/input options: . Input of the family e.g. 19 R . Selection of the menu arrow and selection in the menu. i The family is active if the vehicle type has been selected. 5 Model code For selecting a model code (vehicle model). Selection/input options: . Input of the model code e.g. 31 R . Selection of the menu arrow and selection in the menu. i The model code is active if the vehicle type and family have been selected. 6 Design group For selecting a design group. i Only single selection possible. Selection/input options: . Input of the 2 digit design group number e.g. 72 R . Selection of the menu arrow and selection in the menu. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 86 7 Op. No. For entering an operation number (6 digits). i The input box is only active if the vehicle context (vehicle ident. number, or vehicle type, family, model number) has been selected. If the operation number entered does not exist, a corresponding error message is displayed. Selection/input options: . Input of the operation number e.g. 002000 R (The first two digits correspond to the design group). : The operation item is displayed in the "Operation items" mask with all additional work. see section "12.3 Operation items". i If no additional work exists, the operation item is transferred directly to the operation item list. see section "12.4 Operation item list". 8 Notes A+N Refers to technical characteristics relating to the design group selected. see section "12.2.2 Notes". i The Notes box is active if a design group has been selected. 9 Customer request For entering any text (max. 50 characters). The text is marked in the "Operation item list" with a “I:”. i Input of any number of customer requests is possible. After acknowledging a customer request with R the customer request is transferred to the operation item list and the input box is cleared so that another customer request can be entered, if necessary. see section "12.4 Operation item list". 0 Contents of design groups Entries in this list refer to the design group selected. Only those entries are displayed for which operation items exist. i Multiple selection is possible. After selecting the title “Contents of design groups“, the selection list is sorted. The title corresponds to a toggle switch: . Alphabetically . According to the entry number (entry number = the number of the first operation item in a subgroup) a Pictures For selecting the title of a picture. b Picture Calls the "Picture" mask. see section "12.2.3 Picture". i The "Picture" action button is active if a picture title has been selected in the "Pictures" list. c Operation items A+O Calls the "Operation items" mask for selecting the operation items required for the operation. see section "12.3 Operation items". i The "Operation items" action button is active if the vehicle context, a design group and an entry in the Contents of design groups have been selected. d Keyword search Calls up the "Keyword search", to look for component names. see section "12.2.4 Keyword search". e Retrieve Calls up the "File overview" for renewed call of a file which has already been saved. see section "12.2.5 File overview". f Delete Deletes all selections in the "ASRA Vehicle requirements" mask. Workshop Information System (W I S) GSP/TI 01/2004 ASRA 87 12.2.1 Model designation survey The "Model designation survey" is displayed if ASRA is unable to identify a vehicle clearly. By selecting an entry in the "Model designation survey" and the "Select" action button, the model desired is defined with range, family and model code and entered in the "ASRA Vehicle requirements". i You must observe the following: The more detailed the vehicle entry is made in the "Vehicle ident. number" input box, the better the vehicle selection which can take place. Example: The model series 124 is assigned dependent on the vehicle ident. number or the production period of various families (08, 11). The vehicle ident. end number, engine numbers and sales designations must be taken into consideration during the selection. Select The vehicle context selected is transferred to the "ASRA Vehicle requirements". Cancel Closes the "Model designation survey" mask and returns to the "ASRA Vehicle requirements" without any selection being made. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 88 12.2.2 Notes The Note refers to technical characteristics relating to the design group selected, e.g. which work applies in the design group selected. i The "Notes" action button is active if a design group has been selected. Print Calls the Print option window for printing out the Note. Besides the Note itself, the printout also contains the current vehicle context, comprising the type, family, model code, design group and operation number. see section "7.3 Print". Continue Closes the "Notes" mask. Workshop Information System (W I S) GSP/TI 01/2004 ASRA 12.2.3 89 Picture After selecting a sensitive box in the picture, the assigned entry is selected in the Contents of design groups. Picture Each picture is clearly assigned to a vehicle family and a design group. A picture contains sketches or diagrams of vehicle components and sensitive boxes. Sensitive boxes The sensitive boxes are marked by a red border. After selecting the sensitive box or an entry in the "Contents of design groups", the senstive box is shown in green. i The sensitive boxes are "toggle switches". A multiple selection is possible. Picture For selecting the picture title desired. Contents of design The entries in this list refer to the design group selected. Only those entries are displayed for which groups operation items exist. i A multiple selection is possible. After selecting the title “Contents of design groups“, the selection list is sorted. The title corresponds to a toggle switch: . Alphabetically . According to the entry number (entry number = the number of the first operation item in a subgroup). Operation items Calls the "Operation items" mask for selecting the operation items required for the operation. see section "12.3 Operation items". i "Operation items" is active if a sensitive box has been selected in the picture or an entry selected in the Contents of design groups. Picture notes Explanatory text on the pitcture. The picture note can be printed out if required. Delete Deactivates the selection in the "Contents of design groups" list. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 90 12.2.4 Keyword search The "Keyword search" offers a search mechanism which determines the design group assosciation to the component name. Please note the following when using the "Keyword search": . Input of the search term or part of it (e.g. engine). Uppercase or lowercase letters possible. . R . The term found first is shown selected in the list. . You can go through the terms found using R or by selecting the corresponding search arrow. : “The "Select" action button transfers the design group/subgroup and changes to the "Operation items" mask. see section "12.3 Operation items". Keyword catalog For displaying or selecting component names which are assigned to a design group/subgroup. The "Keyword catalog" is listed alphabetically. Groups This information box shows the design group/subgroup affiliation depending on the term selected in the keyword catalog. The design subgroups are indented. Keyword For entering the search term or part of it. The search is started by R and the term found is shown selected. R Search arrow If serveral terms or parts of them are identical to the search term, after the search has been started you can move backwards and forwards within the "Keyword catalog" selection list using the search arrows. Select Closes the "Keyword search" and transfers the selected design group/subgroups and changes to the "Operation items" mask.. see section "12.3 Operation items". Cancel Closes the "Keyword search". Workshop Information System (W I S) GSP/TI 01/2004 ASRA 12.2.5 91 File overview The "Operation item lists" saved are listed in the "File overview". You can select and retrieve the file desired for further editing. The file retrieved contains the vehicle context saved and the operation item list with all operation items saved. The operation item lists are always saved locally. To retrieve an operation item list which has been saved on another workstation (Client) you can access files saved locally in the entire network using "Change client". File overview For selecting the operation item list saved which is to be retrieved. File name File name of the operation item list saved. Date of last modifi- Shows the date on which the operation item list was saved last. cation Retrieve The file selected is retrieved in ASRA with the vehicle context saved and operation items. i The retrieval is only active if a filename has been selected. If a newly created vehicle context with operation items has not yet been saved, when a file already saved is retrieved, the pop-up menu "Save operation item list" is called as verification inquiry. see section "12.4.2 Save operation item list?". Delete Deletes the file selected. Change client Client = workstation available in the network. Displays the clients available in the network in the "File overview". The "Retrieve" and "Delete" action buttons are not activated. After selecting the Client desired, the filenames saved on the client are displayed in the "File overview". Cancel The "File overview" is closed. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 92 12.3 Operation items In the "Operation items" mask, those entries for the operation items to be carried out are marked which are to be transferred to the "Operation item list". Selection/input options: . Selection of the operation item desired in the list. . Selection of the "Select" action button. : All operation items marked with * are transferred to the "Operation item list". In the selection list, a differentiation is made between basic work and related work. Each operation item can be assigned one or several additional work items (Z), an Includes text (U) and a Note (H). If an operation item is marked with Z (additional work), the additional work can be shown/hidden by the Additional work (Z) action button. Vehicle-specific workshop documentation for a selected operation item can be displayed with the "Literature" action button. Design group For selecting a design group. i Only single selection possible. Selection/input options: . Input of the 2 digit design group e.g. 72 R . Selection of the menu arrow and selection in the menu Workshop Information System (W I S) GSP/TI 01/2004 ASRA 93 Op. no. For entering an operation number (6 digits). i If the operation number entered does not exist, a corresponding error message is displayed. Selection/input options: . Input of the operation number e.g. 002000 R (The first two digits correspond to the design group). : The operation item is displayed in the "Operation items" mask with all additional work. see section "12.3 Operation items". i If no additional work exists, the operation item is transferred directly to the operation item list. see section "12.4 Operation item list". Notes Refers to technical characteristics relating to the design group selected. see section "12.2.2 Notes". i The Notes box is active if a design group has been selected. Customer request For entering any text (max. 50 characters). The text is marked in the "Operation item list" with "I:". i Input of any number of customer requests is possible. After acknowledging a customer request with R the customer request is transferred to the operation item list and the input box is cleared so that another customer request can be entered if necessary. see section "12.4 Operation item list". Contents of design groups Entries in this list generally refer to the design group selected. Only those entries are displayed for which operation items exist. Selection/input options: . Selection of the menu arrow and selection in the menu. Selection list i Only single selection possible. * To be set using the "Select" action button. All operation items marked with * are transferred to the "Operation item list". see section "12.4 Operation item list". DG Design group (2 digits) No. Number (4 digits) Line Line number (2 digits). Information on the warranty application. WU or WU: Work unit (standard time value) (3 digits) (1 WU = 5 minutes) or Hours Hours: Decimal hours e.g. 1.5 (0.1 hours = 6 minutes) i The work unit WU or Hours can be set in the "System Configuration" mask. see section "16.1 System Configuration". ZUH: Displays whether additional work Z, an Includes text U or Note H is available for this operation item. All combination options of Z, U, H are possible. Operation text Describes in brief the activity to be carried out on the corresponding component with information on repair and model/equipment combination. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 94 Left margin: Basic work: This is a complete work procedure which in addition to the amount of work on the object also contains all other activities. To recognize this as basic work, the text is displayed at the left margin in the selection list. First indent: Related work: Related work is carried out in connection with other work. This may mean that the extent of the related work can only be defined after a part or unit has been dismantled. To recognize this as related work, the text is indented once in the selection list. Second indent: Additional work: This is an activity assigned to an operation item. The model/eqiupment combintaion must be taken into consideration. To recognize this as additional work, the text is indented twice in the selection list. ZM Time specified by foreman For operation items marked with ZM and which are transferred to the "Operation item list", a time specified by the foreman can be made in the "Operation item list" mask. see section "12.4 Operation item list". i Whether a user can overwrite a standard time value depends on the system configuration. see section "16.1 System Configuration". Not all ZM positions have to be overwritten. Some are used as a guide for the mechanic. Operation item Consisting of operation number (6 digits), line number, WU or decimal hour and the operation text. Operation item list A+O Changes to the "Operation item list" mask. All operation items marked with * are transferred to the "Operation item list". see section "12.4 Operation item list". i An operation item can only be transferred once to the "Operation item list". Select A+S Sets/deletes the marking of * in front of the operation item selected. All operation items marked with * are transferred to the "Operation item list". i "Select" is a toggle switch. Additional work A+Z A Z in the list shows that there is additional work for this operation item. Additional work is work which has to be carried out depending on the model and equipment. i The "Additional work" action button is active if an operation item marked with Z has been selected. "Additional work" is a toggle switch. The additional work can be shown/hidden in the selection list. Notes A+H An H in the selection list shows that there is a Note on this operation item. Notes refer to the operation item selected. i The "Notes" action button is active if an operation item marked with H has been selected. Includes text A+U A U in the selection list shows that there is an "Includes" text for this operation item. If there are other main steps in an operation item, these are described in the "Includes" text. see section "12.3.1 Includes text". i The "Includes text" action button is active if an operation item marked with U has been selected. Workshop Information System (W I S) GSP/TI 01/2004 ASRA 95 Literature A+L . . . 12.3.1 Workshop documentation available: Changes to "Document Selection". see section "12.4.4 Document Selection together with ASRA". No workshop documentation available: Calls "Infobox 2" for individual document search. Vehicle cannot be clearly identified: Calls the Model designation survey for clear vehicle requirements. i Even if you enter a vehicle ident. number, ASRA only uses the ASRA vehicle context (range/family/model code) for the search and tries to match this with the WIS vehicle requirements. This may lead to ambiguity making a selection in the "Model designation survey" necessary. Includes text If there are several suboperations in an operation item, these are described in the "Includes" text. The "Includes" text gives information on the steps included in the time specified. "Does not include" refers to work not included in the time specified. Print Calls the Print options window for printing the Includes text. Apart from the Includes text, the printout includes the current vehicle context, consisting of range, family, model code, design group and operation number. see section "7.3 Print". Continue Closes the Includes text option. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 96 12.4 Operation item list Operation items required for carrying out the workshop order are listed in the "Operation item list", where necessary with customer request and damage code. The time defined for the workshop order (in WU or Hours) can be seen in the "Total" box. In the "Overwrite ZM value" input box the corresponding time value (in WU or Hours) can be entered for operation items which require a time specified by the foremen. i Whether a user can overwrite a ZM value depends on the system configuration. see section "16.1 System Configuration". Sorting operation items: The operation items can be moved within the Operation item list using the "Up" and "Down" action buttons which enables sorting. When sorting the operation items, you should take the logical sequence of the operation items into consideration. The customer request "I:" can also be sorted (moved). i The "Operation item list" can be printed and saved as a file. see section "12.4.1 Printout of the operation item list". see section "12.4.2 Save operation item list?". Selection list DG Design group (2 digit) No. Number (4 digits) Line Line number (2 digits). Information for the warranty application. WU or Hours WU: Work unit (3 digits) (1 WU = 5 minutes) or Hours: Decimal hours e.g. 1.5 (0.1 hours = 6 minutes) i The work unit WU or Hours can be set accordingly in the "System Configuration" mask. see section "16.1 System Configuration". Workshop Information System (W I S) GSP/TI 01/2004 ASRA 97 ZM Time specified by foreman A time must be specified by the foreman for operation items marked with ZM. i Whether a user can overwrite a work unit depends on the system configuration. see section "16.1 System Configuration". Not all ZM positions have to be overwritten. Some are used as a guide for the mechanic. ! Shows that the ZM value has been overwritten. I Customer request: Information entered manually in the "ASRA Vehicle requirements" and which provides the mechanic with information on the operation items selected. i Customer requests can also be sorted (moved). Operation text Describes in brief the activity to be carried out on the corresponding component with information on repair and model/equipment combination. Total Depending on the setting, displays the total in work units (WU) or decimal hours (Hours). i The work unit WU or Hours can be set accordingly in the "System Configuration" mask. see section "16.1 System Configuration". Overwrite ZM value To overwrite an operation item marked with ZM with WU or Hours. i Whether a user can overwrite a ZM value depends on the system configuration. see section "16.1 System Configuration". The foreman has to define and specify work units for procedures for which the time required has not been assigned by work studies. This also applies for work for which no values have been defined or work which deviates from the extent of work specified. Selection/input options: . Selection of an operation item marked with ZM (time specified by foreman). . Delete the letters ZM in the input box with B (return key) or s+G. . Enter value R (The WU or Hours presetting is taken as basis). : The ZM value is overwritten and marked with an !. Order number To enter an order number, as assignment to the order from the commercial dealer system. The order number entered is shown in the printout of the operation item list and in the operation item list saved. see section "12.4.1 Printout of the operation item list". see section "12.4.2 Save operation item list?". i An order number allocated in ASSYST is transferred automatically to the " Operation item list" when you change from ASSYST to ASRA. see section "13.4 ASSYST - without service scope display". see section "13.5 ASSYST - with service scope display". see section "13.6 ASSYST PLUS". Delete A + D Deletes the operation item(s) selected in the operation item list. Up A + U Moves the operation item(s) selected one place up, for changing the sequence of the operation items within the operation item list. Down A + O Moves the operation item(s) selected one place down, for changing the sequence of the operation items within the operation item list. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 98 Damage code A+C Changes to the mask "Damage code 1" see section "11.1 Damage Code 1". i The damage code is active if just one operation item has been selected. If several operation items have been selected, the "Damage code" action button is deactivated. Print Calls the Print options window. see section "12.4.1 Printout of the operation item list". see section "7.3 Print". Save Calls the "Save operation item list" pop-up menu for entering the desired filename. see section "12.4.2 Save operation item list?". Exit Calls the "Do you really want to exit the operation item list?" pop-up menu which has to be acknowledged accordingly. see section "12.4.3 Do you really want to exit the operation item list?". 12.4.1 Printout of the operation item list The "Operation item list" can be printed using the "Operation item list" and the "Print" (1) function button. Workshop Information System (W I S) GSP/TI 01/2004 ASRA 99 Order number If there is an online connection to a commercial dealer system, the order number of the commercial dealer system is entered. Otherwise the order number which has been entered manually or transferred from ASSYST will be printed. Date Date the operation item list was created. Time Time at which the operation item list was created. Vehicle ident. number Displays the vehicle ident. number entered in the "ASRA Vehicle requirements" or a part of it (3 to 14 digits). Family Displays the family entered in the "ASRA Vehicle requirements". Model code Displays the model code entered in the "ASRA Vehicle requirements". Sales designation Displays the sales designation which applies for the vehicle context selected. For an online connection to a commercial dealer system, e.g. order for other vehicle. Engine This function is not yet relevant. For an online connection to a commercial dealer system. Operation items An operation item is made up of the operation number (6 figure), the line number, WU or decimal hours and the operation text. I: Customer request: Information which has been entered manually in the "ASRA Vehicle requirements" and which provides the mechanic with information on the operation items selected. Damage code Displays the damage code with damaged part, type of damage and type of repair allocated for the operation item. Underline: Shows that the ZM value has been overwritten. Op. item Displays how many operation items are in the operation item list. Total Displays the total of work units (WU) or decimal hours (Hours) depending on the setting. GSP/TI 01/2004 Workshop Information System (W I S) ASRA 100 12.4.2 Save operation item list? The "Save operation item list ?" pop-up menu is called with the following actions: . From the "Operation item list" if the "Save" function button is selected. . If at least one operation item has been transferred to the "Operation item list" and — the vehicle context is changed in the "ASRA Vehicle requirements" mask. — ASRA is ended with the "Previous Screen", "Menu" or "Exit" function key. — a file already saved is called using the "Retrieve" function key. You can use the default filename "JOBORDER" or allocate a new filename. Based on the inputs in the "System Configuration" mask, the path name and file abbreviation (e.g. txt) are preset. see section "16.1 System Configuration". The file created when saving can be edited further by a third system. File name For entering a filename (any number of characters can be used). Selection/input options: . The "JOBORDER" filename can be used, the filename is overwritten every time. . A new filename can be allocated. Yes Saves the "Operation item list" under the filename entered. i If the file already exists, the following pop-up menu is called “File already exists, overwrite file?” which should be acknowledged accordingly. No Cancel Closes the pop-up menu, the file is not saved. Depending on the initital situation, ASRA is ended or a new vehicle context with operations items is retrieved. Closes the pop-up menu, the file is not saved and the operation item list remains active. Workshop Information System (W I S) GSP/TI 01/2004 ASRA 101 12.4.3 Do you really want to exit the operation item list? The "Do you really want to exit the operation item list?" pop-up menu is called from the "Operation item list" mask by the "Exit" function button. If the pop-up menu is acknowledged with "Yes", the "Operation item list" is ended and the system returns to the "ASRA Vehicle requirements" after input of a filename in the "Save operation item list?" pop-up menu. Yes Calls the "Save operation item list?" pop-up menu for entering a filename. see section "12.4.2 Save operation item list?". No Closes the "Do you really want to exit the operation item list?" pop-up menu. 12.4.4 Document Selection together with ASRA In the "Document Selection", the relevant document titles of the workshop documentation are listed depending on the vehicle context chosen in connection with the operation items selected. The documents are displayed by selecting one or several document titles and the "Display" action button. It is also possible to carry out an individual document search by calling "Infobox 2" with the "Additional Information" action button. i If document titles are displayed in the "Selection of documents" for one operation number in connection with the vehicle context selected, these are usually sorted as follows: . Document titles directly connected to the operation number are listed at the start of the document selection. . Document titles containing information concerning the operation (indirect connection) are listed after. If no priority has been given, the documents are displayed in the usual order (sorted according to function group and type of information). GSP/TI 01/2004 Workshop Information System (W I S) ASRA 102 Selection of documents Lists the individual document titles. One or several document titles can be selected. Validation Contains the validity of the document around which the selection frame is positioned. Revisions Contains information on the revision reason/date of the document around which the selection frame is positioned. Display A+D Displays the document(s) selected in the document selection list. i If several documents are selected, the corresponding documents are nested behind one another and can be displayed using "Document Functions". Additional Information Opens "Infobox 2" to carry out an individual document search. see section "5.2 Infobox 2" Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13 103 ASSYST With the "ASSYST" function, it is possible to generate a vehicle-related service sheet dynamically. The "ASSYST" function in WIS differentiates whether a vehicle is equipped with "ASSYST" or "ASSYST PLUS". ASSYST Since March 1997 the ACTIVE SERVICE SYSTEM (ASSYST) has been included in the Mercedes-Benz vehicles. The Active Service System (ASSYST) replaces rigid maintenance intervals and instead takes into consideration how the vehicle is actually used. The "ASSYST" function in WIS defines the scope of service to be carried out. For vehicles equipped with ASSYST, a differentiation is made between service scope A (small service) and service scope B (more extensive service). When defining the scope of service to be carried out, you have to take into consideration whether the vehicle is equipped with service scope display see section "13.5 ASSYST - with service scope display", or without service scope display see section "13.4 ASSYST - without service scope display" i You can call up more information on the ASSYST function by entering the document number G F 0 0 2 0 P 0 9 9 7 % in "Infobox 1". ASSYST PLUS "ASSYST PLUS" is a further development of the well-known ASSYST system and is being used for the first time in this new form in the new E class (type 211). "ASSYST PLUS" evaluates all service-related data on the vehicle and compiles them into a scope of service according to the date the service is due. The scope of service is identified by means of the workshop code. The workshop code can be - read from the instrument cluster and entered into WIS (standard scenario). or - read out using STAR DIAGNOSIS and transferred to WIS. For this purpose, the ASSYST mask in WIS has been expanded and the interface to STAR DIAGNOSIS has been adapted. In WIS, the "ASSYST" function comprises the existing "ASSYST" functions and the new functions of "ASSYST PLUS". These mean that the workshop code can be entered into the "ASSYST" mask or be transferred using STAR DIAGNOSIS. Using this code, WIS automatically determines the exact scope of service and selects the additional work to be performed see section "13.6 ASSYST PLUS". GSP/TI 01/2004 Workshop Information System (W I S) ASSYST 104 13.1 Graphic display - Dynamic generation of the "ASSYST" service sheet Infobox 1 Input/Selection Selection/Input Vehicle ident. number Model together with engine type (6 digits) i Combine the respective entries in the selection lists ASSYST Selection with service scope display Selection without service scope display Input Current km reading (or miles) customer, service foreperson, oil grade/viscosity, order number, completion date Input Current km reading (or miles) customer, service foreperson, oil grade/viscosity, order number, completion date Selection (read from vehicle) Service scope A Service scope B Selection (see service book) First Last scheduled service service performed Service A Service B Input km-reading (or miles) at which serivce B was carried out Continue Selection of additional work for dynamic service sheet Display service sheet ASRA Display of dynamic service sheet (with additional work selected) Display operation items Print using Document Functions Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13.2 105 Graphic display - Dynamic generation of the "ASSYST PLUS" service sheet Infobox 1 Input/Selection Selection/Input Vehicle ident. number Model together with engine type (6 digits) i Combine the respective entries in the selection lists ASSYST Selection with ASSYST PLUS Input Current km reading (or miles) customer, service foreperson, oil grade/viscosity, service code, workshop code order number, completion date Continue Automatic selection of additional work Supplement or deactivate automatic selection of additional work Accept automatic selection on customer’s request of additional work Display service sheet ASRA Display of dynamic service sheet (with additional work selected) Display operation items Print using Document Functions GSP/TI 01/2004 Workshop Information System (W I S) ASSYST 106 13.3 Calling up ASSYST In WIS you enter the "ASSYST" mask using "Infobox 1". ASSYST Opens the "ASSYST" mask. i The "ASSYST" action button is only active for vehicles with "ASSYST" or "ASSYST PLUS" and if a vehicle ident. number or a 6 digit model has been selected or entered with the motor type. From the vehicle data entered, the software recognizes whether the vehicle is equipped — with ASSYST service scope display, — without ASSYST service scope display, — with ASSYST PLUS. The respective square is preselected in the "ASSYST" mask. If the wrong square is active, the selection can ba changed to the one wanted. Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13.4 107 ASSYST - without service scope display For vehicles without service scope display you have to differentiate whether a service is being carried out on the vehicle for the first time or whether a service has already been carried out. i You can see which service was carried out last in the service book. When defining the service scope, the following procedure must be observed after selecting "without service scope display". . Input "Current km reading" (or miles), customer, service foreperson, oil grade/viscosity, notes where necessary, order number, completion date. . Select "Yes" or "No", depending on whether a reception dialog has been carried out or not. . For vehicles on which a service is to be carried out for the first time select "First scheduled service". . For vehicles on which a service has already been carried out select "Last service scope performed", — depending on which service was carried out last, : select "Service A", or : select "Service B at km reading", Enter the km reading (or miles) at which service B has already been carried out. . Select the "Continue" action button. without service scope For selecting vehicles without service scope display. display GSP/TI 01/2004 Workshop Information System (W I S) ASSYST 108 Current km reading (or miles) For entering the current km reading (or miles). This information is displayed on the service sheet which is generated dynamically. i Obligatory box. The unit of measurement (kilometers or miles) can be preset in the "System Configuration" mask. see section "16.1 System Configuration". Customer For entering the customer’s name (max. 32 characters). This infomation is displayed on the service sheet which is generated dynamically. i Optional box. Service foreperson For entering the service foreperson dealing with the job. This information is displayed on the service sheet which is generated dynamically. i Optional box. Oil grade/viscosity For entering the oil grade and viscosity required. This information is displayed on the service sheet which is generated dynamically. i Optional box. Notes For entering customer requests and notes. This information is displayed on the service sheet which is generated dynamically. i Optional box. Order number For entering the order number (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. The order number is transferred to the "Operation item list" when you change from "ASSYST" to ASRA. see section "12.4 Operation item list". Completion date For entering the completion date (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. Reception dialog carried out Yes A reception dialog has been carried out. No A reception dialog has not been carried out. i This information is displayed on the service sheet which is generated dynamically. Determining service scope First scheduled service To be selected if the vehicle is to be serviced for the first time. i The new service (A or B) is selected automatically. Last service scope performed To be selected if a service has already been performed on the vehicle. The corresponding service must be selected depending on which service was performed last. i Refer to the service book to see which service was performed last. Service A To be selected if the service perfomed last was service A. Service B at km To be selected if the service performed last was service B. reading i In addition, you must enter the km reading (or miles) at which service B was performed last in the input box. New service scope Service A Service B Continue A+C The service to be performed is defined automatically depending on the kilometer reading (or miles) entered and the setting which has been selected "First scheduled service" or "Last service scope performed". Opens the "Additional work" mask. i The "Continue" action button is only active if the kilometer reading (or miles) has been entered and the service scope defined. The service scope can only be defined if the information for defining the service scope has been given. Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13.5 109 ASSYST - with service scope display For vehicles with service scope display, the service scope displayed must be read from the vehicle. When defining the service scope the following must be observed after selecting "with service scope display": . Input "Current km reading" (or miles), customer, service foreperson, oil grade/viscosity, notes where necessary, order number, completion date. . Select "Yes" or "No", depending on whether a reception dialog has been carried out or not. . Select "Service A" or "Service B". . Select the "Continue" action button. i For vehicles with a fixed service scope (e.g. SLR), the service that has to be performed is pre-selected automatically. This selection (A or B) cannot be changed. with service scope display For selecting vehicles with service scope display. Current km reading (or miles) For entering the current km reading (or miles). This information is displayed on the service sheet which is generated dynamically. i Obligatory box. The unit of measurement (kilometers or miles) can be preset in the "System Configuration" mask. see section "16.1 System Configuration". Customer For entering the customer’s name (max. 32 characters). This infomation is displayed on the service sheet which is generated dynamically. i Optional box. Service foreperson For entering the service foreperson dealing with the job. This information is displayed on the service sheet which is generated dynamically. i Optional box. Oil grade/viscosity For entering the oil grade and viscosity required. This information is displayed on the service sheet which is generated dynamically. i Optional box. GSP/TI 01/2004 Workshop Information System (W I S) ASSYST 110 Notes For entering customer requests and notes. This information is displayed on the service sheet which is generated dynamically. i Optional box. Order number For entering the order number (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. The order number is transferred to the "Operation item list" when you change from "ASSYST" to ASRA. see section "12.4 Operation item list". Completion date For entering the completion date (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. Reception dialog carried out Yes No A reception dialog has been carried out. A reception dialog has not been carried out. i This information is displayed on the service sheet which is generated dynamically. New service scope For selecting the service scope displayed in the vehicle (A or B). Continue A+C Opens the "Additional work" mask. i The "Continue" action button is only active if the kilometer reading (or miles) has been entered and the service scope defined. Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13.6 111 ASSYST PLUS For vehicles with ASSYST PLUS, the workshop code is read from the vehicle and entered in WIS in the "ASSYST" mask. The service scope is then determined automatically and the additional work preselected. Please note the following procedure: . The "ASSYST PLUS" box has already been selected. . Input "Current km reading" (or miles), service code, workshop code, customer, service foreperson, oil grade/viscosity, notes where necessary, order number, completion date. . Select the "Yes" or "No" box depending on whether a reception dialog has been carried out or not. . Select the "Continue" action button. ASSYST PLUS For selecting vehicles with ASSYST PLUS. Current km reading (or miles) For entering the current km reading (or miles). This information is displayed on the service sheet which is generated dynamically. i Obligatory box. The unit of measurement (kilometers or miles) can be preset in the "System Configuration" mask. see section "16.1 System Configuration". Service code To be read from the instrument cluster. The service code is used for rough planning. Every letter stands for a specific number of hours, e.g. A = 1 hour, B = 2 hours, ... i Optional box. Customer For entering the customer’s name (max. 32 characters). This infomation is displayed on the service sheet which is generated dynamically. i Optional box. Service foreperson For entering the service foreperson dealing with the job. This information is displayed on the service sheet which is generated dynamically. i Optional box. GSP/TI 01/2004 Workshop Information System (W I S) ASSYST 112 Oil grade/viscosity For entering the oil grade and viscosity required. This information is displayed on the service sheet which is generated dynamically. i Optional box. Notes For entering customer requests and notes. This information is displayed on the service sheet which is generated dynamically. i Optional box. Workshop code To be read from the instrument cluster. From the workshop code, the service code is determined automatically and the additional work preselected. i Obligatory box. Order number For entering the order number (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. The order number is transferred to the "Operation item list" when you change from "ASSYST" to ASRA. see section "12.4 Operation item list". Completion date For entering the completion date (max. 15 characters). This information is displayed on the service sheet which is generated dynamically. i Optional box. Reception dialog carried Yes out No A reception dialog has been carried out. A reception dialog has not been carried out. i This information is displayed on the service sheet which is generated dynamically. Continue A+C Opens the "Additional work" mask. i The "Continue" action button is only active if the kilometer reading (or miles) and the workshop code have been entered. Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 13.7 113 Additional work After defining the scope of service, possible additional work for the vehicle is offered for selection in the "Additional work" mask. Additional work is service work which has to be performed depending on the vehicle status, extras, km reading (or miles) and the age of the vehicle in addition to the service defined. i For vehicles with ASSYST PLUS, the additional work is preselected automatically. Depending on the customer’s re- quest, additional work selected automatically can be deactivated or, if required, further additional work supplemented manually. In this case, after acknowledging the pop-up menu, the workshop code in the service sheet is marked with an asterisk. After selecting the . "Display service sheet" action button, the service sheet which is generated dynamically is called. . "ASRA" action button, the "Operation item list" is called. The operation items for the scope of service and the operation items for the additional work selected are transferred automatically to the "Operation item list" mask. see section "12.4 Operation item list". Selection of addition- Lists possible additional work for the vehicle selected and the service defined. al work for dynamic The additional work necessary can be selected. Additional work with the same km reading (or service sheet miles) and/or time interval are grouped according to color. i For vehicles with ASSYST PLUS, the additional work is preselected automatically. Depending on the customer’s request, additional work selected automatically can be deactivated or, if required, further additional work supplemented manually. In this case, after acknowledging the pop-up menu, the workshop code in the service sheet is marked with an asterisk. Revisions GSP/TI 01/2004 Contains information on the reason for revision/revision date for the additional work around which the selection frame is positioned. Workshop Information System (W I S) ASSYST 114 Display service sheet Displays the vehicle-related service sheet A+D ASRA A+A 13.8 see section "13.8 Service sheet". Changes to the "Operation item list" mask. see section "12.4 Operation item list". The operation items for the service and the operation items for the additional work selected are transferred to the "Operation item list" mask. Service sheet The vehicle-related service sheet contains all work for the service scope specified and where necessary the additional work to be carried out in the framework of the service scope. It can be printed and is used as reference for the mechanic. The vehicle-related service sheet only applies for the vehicle for which it was created. i When the service sheet is printed, the references are replaced by references to the maintenance manual. The information entered in the "ASSYST" mask on the current kilometer reading, customer's name, service foreperson, oil grade/viscosity, notes, service code, workshop code, order number, completion date and reception dialog are also shown and printed. Service sheet page 1 * For vehicles with ASSYST PLUS, the additional work is preselected automatically. Depending on the customer’s request, additional work selected automatically can be deactivated or, if required, further additional work supplemented manually. In this case, after acknowledging the pop-up menu, the workshop code in the service sheet is marked with an asterisk. Workshop Information System (W I S) GSP/TI 01/2004 ASSYST 115 Service sheet page 2 References GSP/TI 01/2004 References are marked by a red border. After the reference has been selected, the document in question is displayed. see section "2.4.11 Reference". i When the service sheet is printed, the references are replaced by references to the maintenance manual. see section "7.3 Print". Workshop Information System (W I S) Add. functions 116 14 Add. functions The "Add. Functions" function button calls a submenu with more action buttons. The "Add. functions" submenu can be called from anywhere in WIS. Profi select/deselect This action button has a dual function. Profi select Profi deselect displays the basic data tables (e.g. torque loadings, capacities, test/adjustment values) (where available) at the end of the document to the experienced user (profi) after opening a CASE 2 document and thus skips the entry table and pictures. reactivates the "normal" functions of the Display Document, i.e. after opening a document, the first page in the document is displayed again. see section "14.1 Profi select/deselect". Datacard Displays the datacard for the vehicle in question if there is a link to the EPC and a vehicle ident. number has been entered in the "Infobox 1" or an order is being processed. see section "14.2 Datacard". Bookmark By setting a bookmark, the screen section of the document currently displayed is marked. see section "14.3 Bookmark". Continue Closes the "Add. functions" submenu. Workshop Information System (W I S) GSP/TI 01/2004 Add. functions 14.1 i 117 Profi select/deselect Profi select / deselect only functions for "CASE 2 documentation". After opening a document, "Profi select" shows the experienced user (profi) the basic data tables (e.g. torque loadings, capacities, test/adjustment values). It is assumed that the "profi" is familiar with "routine" information which however can still be displayed by paging in the document. This action button has a dual function . Profi select For CASE 2 documentation, this causes the basic data tables to be accessed (e.g. torque loadings, capacities, test/ adjustment values). . Profi deselect Reactivates the "normal" functioning of the Display Document. Profi select When the Display Document is opened, the basic data tables are accessed immediately. Profi deselect The "Profi select" function is cancelled. GSP/TI 01/2004 Workshop Information System (W I S) Add. functions 118 14.2 Datacard The datacard displays all vehicle-related information (with code identification written in full). The datacard can only be called if there is a link to the EPC (Electronic Parts Catalog) and a vehicle ident. number has been entered in "Infobox 1". Workshop Information System (W I S) GSP/TI 01/2004 Add. functions 14.3 119 Bookmark By setting the "bookmark" in an open document, the screen section currently displayed is marked. The individual document titles are stored together with a keyword entered and can be called later without vehicle or topic reference. The marked screen section of the document in question can be called anywhere in WIS using the "Bookmark" action button. i 1 A bookmark can be shown or deleted by every WIS user. Available bookmarks The document selection list displays all the bookmarks created in the network. Keyword: Displays the keyword entered by the user. Page: Displays the page in the document on which the bookmark was set. Group: Displays the function group/subgroup of the document. TI: Displays the type of information of the document. Document title: Displays the document title of the document in which the bookmark was set. i Only single selection is possible in the document selection list. 2 Keyword 3 Bookmark for For displaying the document title to which a keyword is to be assigned. document 4 Display For displaying a document selected in the document selection list. 5 Create Creates a bookmark for the document. 6 Delete Deletes the selected bookmark from the document selection list. GSP/TI 01/2004 For entering a keyword on the respective document title (max. 10 digits). i A bookmark can also be allocated without a keyword, the page number of the document in question is then allocated automatically as keyword. Workshop Information System (W I S) Menu 120 15 Menu The "Menu" function button calls a submenu with more action buttons. Using the action buttons, a direct change to other masks within WIS is possible. Main Menu Switches to the "Main Menu" mask. i If in ASRA at least one operation item has been transferred to the "Operation item list", the "Save operation item list" pop-up menu is called. see section "12.4.2 Save operation item list?". Infobox Switches to the "Infobox 1" mask. i If in ASRA at least one operation item has been transferred to the "Operation item list", the "Save operation item list" pop-up menu is called. see section "12.4.2 Save operation item list?". ASRA vehicle requirements Switches to the "ASRA vehicle requirements" mask. see section "12.2 ASRA Vehicle requirements". i "ASRA vehicle requirements" is active if the user is in the ASRA environment. Operation items Switches to the "Operation items" mask. see section "12.3 Operation items". i Operation items is active if the user is in the ASRA environment. Operation item list Switches to the "Operation item list" mask. see section "12.4 Operation item list". i Operation item list is active if the user is in the ASRA environment. Continue Closes the "Menu" submenu. Workshop Information System (W I S) GSP/TI 01/2004 System Administration 16 121 System Administration Various configurations are made using the "System Administration". System Configuration The "System Configuration" mask is called. see section "16.1 System Configuration". HW/SW Systems The "HW/SW Systems" mask is called. see section "16.2 HW/SW Systems". Language Selection The "Language Selection" mask is called. see section "16.3 Language Selection". GSP/TI 01/2004 Workshop Information System (W I S) System Administration 122 16.1 System Configuration Every user has access to the "System Configuration" mask. Workstation-specific settings are made here, i.e. these settings refer to the respective workstation. Directory path of output file Presetting for the directory path in which the "Operation item lists" are saved. The files saved are saved centrally on the server. The following path has been set: \opt\MBCASE\wis\defaults\joborder\ i The output path cannot be changed. Name of output file with file extension Presetting for the filename under which the “Operation item list” can be saved e.g. joborder.txt The following file formats are allowed: txt, utf, ucs. The filename can be allocated individually by the user when saving the “Operation item list”. see section "12.4.2 Save operation item list?". Time set by foreman Activated: Deactivated: Time category The user is authorized to overwrite the ZM value (time set by foreman) in the "Operation item list" mask by a work unit (WU) or decimal hour value (Hours). The user is not authorized to overwrite the ZM (time set by foreman) value in the "Operation item list" mask. For selecting the basic setting WU or Hours. WU: Work unit (3 digits) (1 WU = 5 minutes) or Hours: Decimal hours e.g. 1.5 (0.1 hours = 6 minutes) i All workshops belonging to the German organization, as well as all Austrian workshops, set "WU" as Time category and "Domestic" as Region. All other workshops outside Germany (with the exception of Austria) must set "Hours" as Time category and "Foreign" as Region so that the flat rates can be calculated and displayed correctly. Workshop Information System (W I S) GSP/TI 01/2004 System Administration 123 Region For selecting the basic setting Domestic or Foreign. This is used for including various time calculation formulas. License country This information is required when support is needed. i This information is controlled by the license code and cannot be changed. License number Number for the maximum number of users who can work simultaneously in the network. i This information is controlled by the license code and cannot be changed. Unit of measurement Presetting for the "ASSYST" mask. Kilometers or miles are used for defining the service scope. see section ."13.4 ASSYST - without service scope display" see section "13.5 ASSYST - with service scope display". see section "13.6 ASSYST PLUS". Highlight search term Kilometers Kilometers are displayed in the "ASSYST" mask. Miles Miles are displayed in the "ASSYST" mask. Activated: Terms that were found using the "Search in entire document" function are highlighted grey in the document. see section "5.2 Infobox 2". Deactivated: Terms that were found using the "Search in entire document" function are not highlighted in the document. OK Saves the "System Configuration". Previous Screen Closes the "System Configuration" mask and returns to the "System Administration" without saving any data. GSP/TI 01/2004 Workshop Information System (W I S) System Administration 124 16.2 HW/SW Systems The display refers to the respective workstation and displays information relevant to the software. Win32s Microsoft Win32s version. Operating system Version of the operating system on the workstation. Database system Version of the TransBase database system. WIS Program Version of the WIS program. WIS data Version of the DVD edition. WIS damage code data Version of the WIS damage code data. ASRA data Version of the ASRA data. Previous Screen Closes the "HW/SW Systems" mask and returns to the "System Administration". Workshop Information System (W I S) GSP/TI 01/2004 System Administration 16.3 125 Language Selection The setting in the "Language Selection" are user-specific and only concern the user logged on. The following settings are possible. . Dialog language (WIS and ASRA): Concerns the dialog language (user-interface language) for the "WIS" and "ASRA" programs and the ASRA content language. . Document language (WIS): Concerns the document search and document display (contents) in WIS. Selection of WIS For setting the dialog language. and ASRA dialogue i The setting simultaneously defines the user interface and contents language for ASRA. language Selection of WIS document language For setting the language priority with regards to the document search and document language in WIS. Example: With the display in the illustration, English-language documents are looked for with first priority (Priority 1). If no English-language documents have been found in accordance with the document search criteria, Spanish-language documents are looked for (Priority 2). If no Spanish-language documents are found either, then German-language documents are looked for (priority 3) i If documents are to be looked for in one language only, then for the second and third language "not chosen " must be set. These settings do not have any effect on the ASRA data. Publications For selecting the desired publication/s. Only those publications which apply for the country selected are displayed. i The default setting when WIS is started for the first time is that all publications are taken into consideration. This is also the case if all publications are accidentally deactivated. A restriction is only made if one or more publications have been selected. OK Transfers the settings, closes the "Language Selection" mask and returns to the "System Administration". GSP/TI 01/2004 Workshop Information System (W I S) Tips and Tricks 126 17 Tips and Tricks The Tips and Tricks section is full of advice and ideas for working with WIS. Keyword Tips and Tricks ASRA Preface Changes and general information on the current ASRA version are see section "8.4 Preface to described in the "Preface to ASRA". ASRA" ASSYST see section "13.4 ASSYST . Whether a vehicle has a service scope display or not is preselected automatically using the vehicle ident. number. If when without service scope display". see section "13.5 ASSYST you enter a model in the ASSYST mask the wrong hash is active, with service scope display". the selection can be changed accordingly. see section "13.6 ASSYST . When printing the service sheet, the references are replaced by PLUS" references to the maintenance manual. see section "13.8 Service sheet" Bookmark see section "14.3 Book. A bookmark can be allocated for documents which are used fremark" quently. see section "6.6 Fault re. A bookmark should be created for the WIS fault report. port" Damage code . When zooming in the Damage code illustration, the sensitive boxes are not active. . To page between the damage code illustrations: A + N = Next picture A + P = Previous picture Delete 2 The Delete function button delete all selctions withing the mask displayed. Delete D Deletes inputs in the input box selected. Design group directory see section "12.2 ASRA VeThe entries are sorted according to the so-called entry numbers. An entry number is the number of the first operation item in a sub- hicle requirements" group. After selecting the title “Contents of design groups“, the selection list is sorted. The title corresponds to a toggle switch: . Alphabetically . According to the entry number (entry number = the number of the first operation item in a subgroup) Documentation search unsuccessful see section "5.1 Infobox 1" . Make sure that the corresponding units are also selected in "Infobox 1". see section "5.2 Infobox 2" . If the documentation search is not successful, the search focus should be extended in "Infobox 2" from function subgroups (e.g. 54.00) to function groups (e.g. 54). i If the function group is selected, all relevant function subgroups are used automatically for the search. see section "9 Directory – . If necessary select more types of information in "Infobox 2". WIS table of contents" . If necessary, carry out the search using the "Directory". Ending WIS WIS can be ended from any mask using the key combination A + 4. Workshop Information System (W I S) see section "6.5 Zooming in the picture". see section "11.2 Damage Code 2" see section "2.4.3 Input box" GSP/TI 01/2004 Tips and Tricks Fault report 127 . The following fault report forms are possible: — WIS fault report form — EPC fault report form — DAS fault report form — ASRA fault report form . The fault report is called using the “Document number“ O F 0 0 . 0 1 - P - 3 0 0 1 A . The document number can be entered with or without hyphen. . The fault report must be printed using the “Document Functions“. It must be filled in corresponding to the complaint and sent to the fax number given. . A bookmark should be created for the fault report. Function group/ subgroup If no entry is marked in the Group selection list, then the "All" entry is marked automatically. The documentation search is then made using the function groups 00-99. Help 7 . The Help 7 can be called from any mask in WIS. . Help is integrated in WIS in PDF format, and contains the entire user documentation. The displayed Help is initially for the current mask. You can select any Help topic by using the navigation bar. . If you wish to view a specific topic, you can use the "Index" in the navigation bar or the "Search" symbol. The Help mask can be printed out in part or in full as necessary. . If you are unable to read the PDF file, PDF-Acrobat Reader can be installed using the WIS/ASRA DVD, directory \ W I S \ Readme\Reader. History function . The History function contains a list of the type, model or vehicle ident. numbers used last. . A selection menu is opened by selecting the menu arrow which lists the last 30 entries (type, model or vehicle ident. number) which can be selected. . These entries (type, model or vehicle ident. number) can also be accessed in the EPC using the 3 function key. Individual combina- If you require another combination of model, engine and unit tion of units possi- than that given in WIS, you can enter this by manually overwritble in Infobox 1 ing the data in the input box. A plausibility check is not made. However you can still carry out a document search. Input box see section "14.3 Bookmark" see section "2.7 Help" see section "5.1 Infobox 1" Inputs in the input boxes must be made without dots or hyphens. Input of the vehicle . Input of the vehicle ident. no. must be confirmed with R. ident. no. . In the "Vehicle ident. number" input box, the input can be made with 3-6 digits and 14-17 digits. . If 3-6 digits are entered, the range is recognized automatically. . History function The History function contains a list of the type, model or vehicle ident. numbers used last. — By selecting the menu arrow, a menu is opened in which the last 30 entries (type, model or vehicle ident. number) are highlighted for selection. — These entries (type, model or vehicle ident. number) can also be accessed in the EPC using the 3 function key. GSP/TI 01/2004 see section "6.6 Fault report" see section "5.1 Infobox 1" Workshop Information System (W I S) Tips and Tricks 128 Keyboard shortcut The A key together with other keys calls keyboard shortcuts. E.g. A + N for next document. i The letter mostly corresponds to the first letter of the action button. Keyword catalog . The keyword catalog offers a search mechanism which detersee section "5.2.1 Keyword mines the function group/function subgroup assosciation to catalog" technical terms. . Abbreviations must be concluded with a comma (e.g. AG) as otherwise all entries are found which contain this letter combination (e.g. airbag). Menu . The "Menu" action button enables you to move quickly between masks and functions e.g. from ASRA to "Infobox 1" for entering new search criteria. . No data is transferred using "Menu", you just move between masks. see section "15 Menu" More than 500 documents found . There may be no group selected in "Infobox 2" (make sure you not only enter the group in the input box but also mark the "Select" action button). Reduce the search to the groups required. . Too many function groups have been selected. Reduce the search to the groups required. . All types of information have been selected. Reduce the search to the groups required. . By entering only part of the document title in the "Search for document title" input box within "Infobox 2", the search result is limited to the search term. see section "5.2 Infobox 2" Print . All types of information can be printed. . Portrait and landscape format can be printed. . The "Print Functions" include the following additional functions for printing out wiring diagrams: — Scale in % For entering a scale in %. Example: If you wish to print out four pages with a scale of 100 %, the printout can be reduced to two pages if scaled to 50 %. The wiring diagram is then correspondingly smaller on the printout. On the other hand, a very small wiring diagram can be shown three times larger on the printout with a scale of 300 %. — Fit To Page The wiring diagram is scaled in such a way that the entire wiring diagram is printed out on one page. see section "7.3 Print" Profi function If with the document display, the last page of the document is always jumped to, the Profi function is active. see section "14.1 Profi select/deselect" Reference You can move quickly between references and figures using the + and - keys. see section "2.4.11 Reference" Workshop Information System (W I S) GSP/TI 01/2004 Tips and Tricks 129 Search in displayed . The "Search" function is called using "Document Functions". The document currently displayed document is searched by entering a search term or part of a term. A found search term is highlighted blue. . In "Document Functions", you can use the action buttons to "Search backward" (ALT+K) and "Search forward" (ALT+F) in the document. see section "7.6 Search" Search in document title see section "5.2 Infobox 2" . A search term or parts of a term (e.g. battery) can be entered in the "Infobox 2". The search term must form part of a document title (e.g. Checking battery charge). The document titles are filtered in the document selection list. The document selection list is restricted to those document titles in which the search term is found. . You must make sure that the letter sequence exactly matches that in the document title. see section "5.2 Infobox 2" Search in entire do- . A search term or parts of a term can be entered in the cument "Infobox 2". The search term must form part of the contents of a document. The document contents are searched for the entered sequence of letters by means of a full-text search. Found terms are highlighted grey in the document. . In "System Configuration", you can define whether or not terms see section "16.1 System Configuration" found during the search are to be highlighted in this way. Search not active If no type of information has been selected in "Infobox 2", then the "Search" action button is not active. i At least one type of information must be selected. Selections A vehicle or function group definition is only made if the operating element (e.g. selection list, square,...) has been selected (highlighted grey). Sun . The sun in selection lists activates/deactivates all list entries. . Keyboard operation = s+*. User information (OV) see section "9 Directory – Using the "Directory" function in "Infobox 1" and User information (OV), the following information, amongst other, can be called: WIS table of contents". . Contact person for technical questions regarding the workshop documentation . Abbreviations used in the workshop documentation . Overview of types and units, assembly overview . Use of the electric wiring diagrams . Meaning of the logos Vehicle datacard The vehicle datacard can only be displayed using the function "Add. functions/datacard" if the complete vehicle ident. no. has been entered in "Infobox 1" and there is a link to the EPC (Electronic Parts Catalog). Vehicle definition . If the vehicle ident. number is known, then use this. . If a vehicle ident. number is not available, then select the model, engine and unit (highlighted grey). . Make sure you make the right selection for body, unit for cars. GSP/TI 01/2004 see section "5.2 Infobox 2" see section "2.4.6 Sun" see section "14 Add. functions" see section "14.2 Datacard" see section "5.1 Infobox 1" Workshop Information System (W I S) Tips and Tricks 130 Wiring diagram legend see section "7.5 Legend . The wiring diagram legend can be shown/hidden using on/off" the document functions or the key combination A + O = Legend off/on. . The wiring diagram legend can be printed see section "7.3 Print" — by calling "Document Functions/Print", activating the "Cover page" square or — by calling references using "Document Functions/Reference". The document "Legend of wiring diagram ...“ can see section "7.4 Reference" be displayed and printed. Wiring diagram sensitive boxes see section "6.4.3 Display . From type 220 there are sensitive boxes in the wiring diagram. Document Electrics/Pneumat. Reference information is displayed after selecting a sensitive ics wiring diagrams" box (e.g. more wiring diagrams, arrangement and assignment of see section "6.5 Zooming in ground points, ...). . The sensitive boxes are not active if you zoom in the illustration. the picture" Wiring diagram, flashing arrow You can stop the flashing of the arrow by moving the mouse. Wiring diagram, print You must perform the following steps: . Call up "Document Functions/Print". . The "Print Functions" include the following additional functions for printing out wiring diagrams: — Scale in % For entering a scale in %. Example: If you wish to print out four pages with a scale of 100 %, the printout can be reduced to two pages if scaled to 50 %. The wiring diagram is then correspondingly smaller on the printout. On the other hand, a very small wiring diagram can be shown three times larger on the printout with a scale of 300 %. — Fit To Page The wiring diagram is scaled in such a way that the entire wiring diagram is printed out on one page. WIS search strategies Depending on the data available for the document search, the WIS see section "3 WIS search user has various options of undertaking this. strategies" ZM value not to be overwritten If a ZM value is not to be overwritten in the "Operation item list", see section "16.1 System then the square in the "Time specified by foreman" is not activated Configuration" in the Main menu/System Administration/System Configuration. Zoom When zooming in the Damage code illustration, the sensitive boxsee section "6.5 Zooming in es in the illustration are not active. the picture" Workshop Information System (W I S) see section "6.4.3 Display Document Electrics/Pneumatics wiring diagrams" see section "7.3 Print" GSP/TI 01/2004 131 Index A A 49, 70 acoustic (audible) 76 acoustic and sensitive 76 Action button 18 Add. Functions 116 Additional Information 102 Additional work 94, 113 additional work items 92 additional work Z 93 AF 31 Alignment 66 ALL 44 all criteria affected 77 Alt 5 Alternative documentation search 35 ASRA 33, 34, 35, 38, 69, 82, 83, 114 ASRA data 124 ASRA fault report form 60, 127 ASRA Preface 126 ASRA Vehicle requirements 33, 84, 120 ASSYST 34, 35, 38, 103, 106, 126 ASSYST - with service scope display 109 ASSYST - without service scope display 107 ASSYST PLUS 103, 111 Atmosphere influence 76 Atmosphere influence and Condition of road surface 76 Atmosphere influence and Surrounding/Outside temperature 76 Available bookmarks 119 B Back key 4 Basic data 49, 50 Basic knowledge 49, 50 Basic work 92, 94 Basics 4 black underlining 21 Bookmark 116, 119, 126 Bookmark for document 119 Border of window 6 Bus 36, 85 By an/a particular ... 75, 76 C Calling ASRA 83 Calling up ASSYST 106 Car 36, 85 car damage code abbreviations 80 CASE 1 50, 51, 53 CASE 1 documentation 67 CASE 2 50, 51, 54 CASE 2 documentation 67 Case sensitive 68 cases of warranty and expense down to the organization 79 Change client 91 Changes/New 69, 70 GSP/TI 01/2004 Circuit diagrams 51 code abbreviations, car damage 80 Completion date 112 Condition of road surface 76 Confirm as Recognised 55 Contents of design groups 86, 89, 93 Context-dependent 70 Context-independent 70 Continue 63, 80, 112 Corner of window 6 Country 38 Cover page 65 Cross-country vehicles 36 Cross-country vehicles (GW) 85 Current 50 Current km reading 111 Current topics 49 Cursor keys 5 Customer 111 Customer request 86, 93, 97 D Damage code 34, 35, 38, 78, 80, 98, 126 Damage Code 2 79 Damage ident. 80 DAS fault report form 60, 127 Database system 124 Datacard 116, 118 Date 99 Date of last modification 91 Default documentation search 35 default search 26 defining the service scope 107 Delete 5, 86, 89, 97, 126 dependent upon ... 75, 76 Design group 85, 92, 93 Design group directory 126 Detailed selection 8 Determine Damage Code 79 DG 93, 96 Dialog language 125 Directory 28, 30, 38, 74, 129 Directory action button 35 Directory path of output file 122 Display 49 Display Document 52 Display Document Electrics/Pneumatics wiring diagrams 58 Display Document New Documentation 54 Display Document Old Documentation 53 Display Help 24 Display service sheet 114 Display with Confirmation 55 Display work instructions for special cases? 41 Do you really want to exit the operation item list? 101 Document 63 Document code 49 Document content 45 Document Functions 62 Document language 125 Workshop Information System (W I S) 132 Document No. 38 Document number 28, 30, 38, 43, 52 Document search using ASRA 32 Document search using Infobox 1 28 Document search using Infobox 1 and Infobox 2 26 Document search using the Directory 30 Document search using the document number 30 Document search using the operation number 29 Document search using Troubleshooting Symptoms 31 Document Selection 48 Document Selection - Work instructions for special cases 42 Document selection list 9, 12 Document Selection together with ASRA 101 Document Selection/Display Document 48 Document title 46, 48, 52 document titles are filtered 129 Document validity 52 Document/Level display 53 Documentation 35, 38 Documentation for the WIS user 3 Documentation search unsuccessful 126 Documents 48 Documents for extras 48 Down 97 Driving condition 76 Driving condition and operating conditions 76 Driving condition and revolutions 76 Driving condition and speed range 76 Driving condition, revolutions and operating conditions 76 E Electrics 56 Electrics wiring diagram 56, 57 Electronic documentation in PDF format 3 End Help 25 Ending WIS 126 Engine 37, 99 Engine number 37 Enter key 5 entry number 89 Entry table 54 EPC fault report form 60, 127 equipment code 38 Exit 98 External reference 21, 54 F Family 32, 85, 99 Fault report 60, 127 File name 91, 100 File overview 86, 91 First document 63 First page 64 First scheduled service 108 First selection list 62 Fit To Page 59, 65, 128, 130 flashing of the arrow 130 Flat rates 34, 82 Fluids 76 Workshop Information System (W I S) fm, to 65 Following information and instructions 55 Full-screen view 6 Full-size view 53 Function bar 7 Function button 19 function group/function subgroup association 47 Function group/subgroup 127 Function keys 4 G General selection 8 Go to document 62, 63 Go to page 62, 64 Graphic display - Dynamic generation of the "ASSYST PLUS" service sheet 105 Graphic display - Dynamic generation of the "ASSYST" service sheet 104 Graphic title 79 Group 44, 48, 78 Group/Picture title 78 Grouping and codes for the types of information (TI) 50 Groups 90 GW 85 H hash 10 Hash selection list 9, 10 Heavy-duty transporters 36, 85 Help 24, 127 Help function button 24 Help text 25 Highlight search term 123 History function 37, 85, 127 Hours 93, 96, 122 How does the complaint occur? 75, 76 HW/SW Systems 121, 124 Hydraulics 56 I Icon field 6 icons 54 Icons in the document 55 in document title 46, 129 in entire document 45, 129 Includes text 92, 94, 95 Includes text U 93 Individual combination of units possible in Infobox 1 37, 38, 127 Infobox 34, 35, 120 Infobox 1 35 Infobox 2 44 Information box 14 Information type abbreviation 74 Information types 74 Input box 13, 127 Input of a document number 35 Input of an operation number 35 Input of the vehicle ident. no. 127 Internal reference 21, 54 GSP/TI 01/2004 133 Interpret damage codes 79, 81 Item 58 J JOBORDER 100 joborder.txt 122 K K/L* 80 K/Z* 80 keyboard 4 Keyboard operation 4 Keyboard shortcuts 5, 128 Keyword 47, 90 Keyword catalog 44, 47, 78, 90, 128 Keyword search 86, 90 Kilometers 123 L Language Selection 121, 125 Last document 63 Last page 64 Last service scope performed 108 leaking 76 legend for the wiring diagram 65 Legend on/off 63, 68 Legend selection 58 legible/readable 76 License 82 License country 123 License number 123 Light transporters 36, 85 Line 93, 96 Line number 93 Link 25 Literature 92, 95 M Main Menu 34, 120 Malfunction or breakdown 76 Mask heading 6 Mask layout 6 MB-DOC 3 Menu 15, 120, 128 Menu arrow 15 Menu entry 15 microfilm and paper documentation 53 Miles 111, 123 Minus 5 Model code 32, 85, 99 Model designation survey 87 Model year 38 Modification note 54 More than 500 documents found 128 Mouse operation 4 N N 49, 70 Name of output file with file extension 122 Navigation bar 25 GSP/TI 01/2004 New Documentation 50, 51, 52 New service scope 108 Next document 62 Next picture 80 No. 93, 96 non-European vehicle ident. number 37 not clearly assignable 77 Note 88, 92 Note H 93 Notes 74, 86, 93, 94, 112 O odor 76 Oil grade 112 OK 123, 125 Old Documentation 50, 51, 52 Op. item 99 Op. No. 37, 86, 93 Operating conditions 76 Operating elements 8 Operating system 124 Operation item 94 Operation item list 94, 96, 120 Operation items 86, 89, 92, 99, 120 operation number 28, 29, 37, 86, 93 Operation text 93, 97 Operation texts 34, 82 optical (visible) 76 Order number 97, 99, 112 Organization 49, 51 Organization of the types of information 49 Original size 6 Overview of World Manufacturer Codes 39 Overwrite ZM value 96, 97 P Page 53, 64 Page down 5 Page format 66 Page up 5 Pages 65 Paging line by line 17 Paging page by page/window by window 17 Paper size 66 Part/Description 80 PDF Acrobat reader 3 PDF-Acrobat Reader 127 Picture 86, 89 Picture note 89 Pictures 54, 86 place holder 30 Plus 5 Pneumatics 56 Pop-up menus 23 Possible inputs for search "in document title" 46 Possible inputs for search "in entire document" 45 Preface to ASRA 73 Previous document 62 Previous picture 80 Previous Screen 53, 55 Workshop Information System (W I S) 134 Previous selection list 62 Print 62, 65, 95, 98, 128 Print Functions 65 Print Help 25 Print legend of wiring diagram 59 Print option window 66 Print range 66 Print wiring diagram 59 Printer 66 Printing out the Note 88 printing the Includes text 95 printing the service sheet 114, 126 Printout of the operation item list 98 Profi deselect 116, 117 Profi function 128 Profi select 116, 117 Properties 66 Publications 125 R Range 32 range is recognized automatically 127 Reader 3, 127 Readme 3, 127 Reception dialog carried out 112 red border 21 Reference 21, 54, 62, 67, 74, 128 reference address 21 reference information 21, 58 Region 123 Related work 92, 94 Retrieve 86, 91 Return key 5 Revisions 49, 70, 71 Revolutions 76 Revolutions and operating conditions 76 S S/Z* 80 SA Code 38 Sales designation 37, 99 Save 98 Scale in % 65, 128, 130 Screen 65 screen page 53, 64 Scroll arrow 17 Scroll bar 15, 17 Search 25, 45, 63, 68, 77 Search arrow 20, 47, 58, 90 Search backward 63, 68, 129 Search for 68 Search forward 63, 68, 129 Search in displayed document 129 Search in document title 46, 129 Search in entire document 45, 129 search mechanism 47, 90 Search not active 129 Select 44, 47, 78, 94 Selection bar 9 Selection frame 8 Workshop Information System (W I S) Selection list 9 Selection of additional work for dynamic service sheet 113 Selection of found documents 48 Selection of WIS and ASRA dialogue language 125 Selection of WIS document language 125 Selections 129 sensitive (perceptible) 76 Sensitive boxes 58, 89 Service code 111 Service foreperson 111 service scope A 103 service scope display 126 Service sheet 114 Service sheet page 1 114 Service sheet page 2 115 Service Technical Information 72 Smart 36, 85 Speed range 76 square 11 Square selection list 9, 11 Standard texts 34, 82 Standard view 53 STI 69 Submenu title 22 Submenus 22 Sun 16, 77, 129 Surrounding/Outside temperature 76 Switching to another program 7 Symbol bar 25 Symptom-based trouble shooting 28 System Administration 34, 121 System administrator 2 System Configuration 121, 122 System menu 6 System platforms for WIS/ASRA 3 system resources 66 T T 49 Tab key 4 Table of contents 74 Tabular selection list 9 TI 48 Time 99 Time category 122 Time set by foreman 122 Time specified by foreman 94, 97 Tips and Tricks 126 Title bar 6, 54 To determine a damage code 79 Tools 49, 51 Top News 69, 71 Total 96, 97, 99 Transfer 80 Troubleshooting 75 Troubleshooting (AF) 31 Troubleshooting Symptoms 31, 38, 75 Troubleshooting Symptoms action button 35 Truck 36, 85 GSP/TI 01/2004 135 Type of damage 80 type of information 48 Type of repair 80 Type/Model 37 Type/Unit model 38 Types of information 44 types of information 49 U Unimog 36, 85 Unit 38 unit abbreviation 38 Unit number 38 Unit of measurement 123 Up 97 User groups 2 User information (OV) 129 user-interface language 125 using the "Keyword search" 90 using the keyword catalog 47 V Validation 49, 70, 71 Validity 53, 54 Validity information 52 Validity OFF 53 Validity ON 53 vehicle context 28 Vehicle datacard 129 Vehicle definition 129 Vehicle ident. number 32, 37, 85, 99, 127 Vehicle type 36, 85 Vehicle types 40 viscosity 112 WIS Program 124 WIS search strategies 26, 130 WIS table of contents 38, 57, 74 WIS/ASRA User 2 with service scope display 109 without service scope display 107 Work information 49, 50 Work units 34, 82 work units/flat rates catalog 35 Workshop code 112 Workshop documentation 34 Workstation-specific settings 34 World Manufacturer Code 36, 84 WU 93, 96, 122 Z ZM 94, 97 ZM value not to be overwritten 130 Zoom 130 zoom function 59 zooming 59, 126 zooming in the Damage code 130 Zooming in the picture 59 ZUH 93 W Warning 55 Warning - follow the information and instructions 55 Ways of opening the fault report forms 60 What is new? 28, 69 Whole document 65 Whole words only 68 Win32s 124 Window size 6 Windowing 6 Windows 2000 3 Windows NT 4.0 3 Windows task bar 7 Windows XP Professional 3 Wiring diagram call 56 wiring diagram legend 63, 130 Wiring diagram sensitive boxes 130 Wiring diagram, flashing arrow 130 Wiring diagram, print 130 Wiring diagrams 49, 56 WIS damage code data 124 WIS data 124 WIS Document (CASE 2) 3 WIS fault report 52, 126 WIS fault report form 60, 127 GSP/TI 01/2004 Workshop Information System (W I S)