Maserati Technical Bulletin
Date: June 4, 2018
Safety Recall Campaign # 369
Inspection/Replacement of the Front Suspension
Sub-frame - US
Supersedes: N/A
Section: Compliance
Model: Quattroporte (M156), Ghibli (M157) and Levante (M161)
Model Year: 2018
Subject: Safety Recall Campaign # 369 – Inspection/Replacement of the Front
Suspension Sub-frame
MASERATI SAFETY AND EMMISSIONS RECALL BULLETIN
PERFORM THE PROCEDURE OUTLINED IN THIS TECHNICAL BULLETIN ON ALL
AFFECTED NEW VEHICLES BEFORE CUSTOMER DELIVERY OR FOR VEHICLES
ALREADY SOLD AND DELIVERED THE NEXT TIME THE VEHICLE IS IN THE SHOP FOR
MAINTENANCE OR REPAIRS.
Maserati dealers must ensure recalls are completed after having been notified by
Maserati North America, Inc. (MNA) that a safety-related defect or noncompliance exists
in any motor vehicle or item of replacement equipment in the dealer’s possession at the
time of notification. In MNA's case, this notification would typically be made by the
issuance of a recall notification in the form of a Technical Bulletin.
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall
campaign is announced by MNA, dealers must ensure that all recalls on new vehicles
and new items of replacement equipment are completed BEFORE delivery to the
consumer. This means that dealers may not legally deliver new motor vehicles or new
items of replacement equipment to consumers with an open recall.
The Safety Act also prohibits dealers from selling or leasing the motor vehicle or item of
replacement equipment, unless and until the open recall has been completed BEFORE
delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items
of replacement equipment.
Finally, MNA dealers should not sell or use parts that have been recalled by MNA. Please
follow the specific instructions provided by MNA for the return or disposition of any
parts.
© 2018 Maserati North America, Inc.
AfterSales
www.maseratiusa.com
All rights reserved. Reproduction or translation
in whole or in part is not permitted without
authorization from the publisher. Printed in USA
Description of Vehicle Safety Recall # 369
Maserati S.p.A. and MNA have determined that the above-described vehicles were
manufactured with a front suspension sub-frame (Fig.1) that may have incomplete or
missing welds. In certain circumstances, complete welds near the incomplete or missing
welds may break and in some cases, the operators’ control of vehicles could be
diminished. This condition can cause a vehicle crash without prior warning.
Vehicles in the recall will require an underbody inspection to verify the sub-frame welds
are all installed and complete. If a missing or incomplete weld is found, replacement of
the sub-frame will be required.
Fig.1
Which Vehicles Are Affected
Please refer to ModisCS+ and the VIN list attached to the end of this bulletin for the
affected vehicles in the U.S.
Vehicle Remedy Information
1. Check that the vehicle is included in this recall campaign, and that this repair has
not been previously performed.
2. Inspect the welds on the front suspension sub-frame, if necessary, replace the
sub-frame.
3. The recall procedure is now complete.
This repair procedure will be performed free of charge to the customer.
Recall 369 - Inspection/Replacement of the Front Suspension Sub-frame
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Parts Needed For The Recall
For this Recall campaign, if a sub-frame is needed, it must be ordered from the Maserati
Parts Dept. Please refer to the attached VIN list for the part number needed.
OPERATING PROCEDURES
1. Check if the vehicle is involved in this Recall and if the Recall has not been
previously performed.
2. Drive the vehicle on to a lift.
3. Remove the under-engine guard as shown below and in section 09.14.076 – 00
of the Workshop Manual.
a) Remove the button clip between the under-engine guard and RH front
wheelhouse guard. (Fig.2) Do the same procedure on the LH side.
Fig.2
Fig.3
b) Remove the 15 fastening screws and the under-engine guard. (Fig.3)
4. Remove the front under-body shield as shown below and in Section 09.14.001
– 00 of the Workshop Manual.
a) Remove the 3 fastening screws between the front plate and LH
wheelhouse. (Fig.4) Follow the same procedure on the RH side.
Fig.4
Fig.5
b) Remove the 12 fastening screws and the front underbody guard. (Fig.5)
Recall 369 - Inspection/Replacement of the Front Suspension Sub-frame
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5. Only for Levante vehicles, remove the front frame cross brace as shown below
and in Section 06.12.01 – 00 of the Workshop Manual.
a) Remove the 8 bolts (Fig.6), then remove the front frame cross brace. (Fig.7)
Fig.6
Fig.7
6. Perform the inspection of the welds by following pages 5 –14 for the M156 and
M157. Follow pages 15 – 25 for the M161. Use a mirror where necessary.
Inspect the positions and pictures of all the welds that must be checked and
refer to the attached guidelines how to determinate any NON-conforming welds.
7. If all of the welds are present, complete and conform as “OK”, a new sub-frame
is not needed. Re-assemble all of the parts previously removed. Be sure to
follow the torque recommendations of all of the fasteners as listed above in
each section of the Workshop Manual.
7a. If any one of the welds is missing or is incomplete, replace the front sub-frame
by following Section 06.12.001 – 00 of the Workshop Manual and attach
pictures of the sub-frame and affected weld to the Warranty Claim.
Entering A Warranty Claim
•
•
•
•
•
•
•
Campaign Number
Warranty Code
Defect Code
Component code
Labor Operation - Quattroporte/Ghibli – Conforming welds
Labor Operation - Levante – Conforming welds
Labor Operation - Quattroporte – NON-conforming welds
Sub-frame replacement
• Labor Operation - Ghibli – NON-conforming welds
Sub-frame replacement
• Labor Operation - Levante – NON-conforming welds
Sub-frame replacement
• Component Part Number
369
24
063
6.12.001
6.12.001.3 (0.35h)
6.12.001.3 (0.7h)
6.12.001.4 (4.25h)
6.12.001.4 (5.35h)
6.12.001.4 (4.7h)
See parts section
Recall 369 - Inspection/Replacement of the Front Suspension Sub-frame
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