BMW - 4 Series - Owners Manual - 2016 - 2016

Table of Contents Page 2016 2, 4, 6 Series and Z4 Models covered in this Booklet .................... 1 Introduction [for SULEV (PZEV) only] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 BMW Ultimate Service™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The BMW Maintenance Program Coverage . . . . . . . . . . . . . . . Maintenance Upgrade Option . . Intervals . . . . . . . . . . . . . . . . ...................................... 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Service Required Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Info Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Info Display screens in the instrument cluster (Z4 only) . . . . . . . . . . . . . . . . . . . . . . . . 4 Possible displays (Z4 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Control Display screen contents (vehicles with iDrive) . . . . . . . . . . . . . . . . . . . . . . . . . 6 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Special Note – Maintenance Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fuel Quality – Gasoline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Maintenance Service Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Maintenance services connected to a specific engine oil service* . . . . . . . . . . . . . . . . . 8 Maintenance services that display in CBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Vehicle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Spark plugs (connected to specific Engine Oil Service) . . . . . . . . . . . . . . . . . . . . . . . . 9 Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 12 Volt Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Restoring corrosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Underbody maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 BMW Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 BMW Roadside Assistance Smartphone Application . . . . . . . . . . . . . . . . . . . . . . . . . 11 Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Page Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Customer Assistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Customer Assistance - Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Overview of BMW Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 New Vehicle Limited Warranty for Passenger Cars and Light Trucks — 2016 Models (Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Safety Belt Warranty – Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Limited Warranty — Rust Perforation 2016 Models . . . . . . . . . . . . . . . . . . . . . . . . 21 Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 22 What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 24 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 California Emission Control Warranty Statement* Your Warranty Rights and Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 California Emission Control System Limited Warranty* What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . California Emission Warranty Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . . . . . 30 Page Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Correcting, Updating or Changing Vehicle-Related or Ownership Information . . . . . 36 Tire Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 California Emission Warranty — SULEV (PZEV) . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Overview of BMW Limited Warranties for SULEV (PZEV) Models . . . . . . . . . . . . . . . 38 California Emission Control Warranty Statement SULEV (PZEV)* Your Warranty Rights and Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 California Emission Control System Limited Warranty SULEV (PZEV)* . . . . . . . . . . 40 What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Exporting Your BMW Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2016 2, 4, 6 Series and Z4 Models covered in this Booklet Series Body Style Models 2 Series Coupe 228i, M235i, M235i xDrive 4 Series 6 Series Z4 2 Series SULEV (PZEV) 4 Series SULEV (PZEV) Convertible M235i, M235i xDrive Coupe 428i, 435i, 435i xDrive Convertible 435i, 435i xDrive Gran Coupe 435i, 435i xDrive Coupe 640i, 640i xDrive, 650i, 650i xDrive Convertible 640i, 640i xDrive, 650i, 650i xDrive Gran Coupe 640i, 640i xDrive, 650i, 650i xDrive, BMW ALPINA B6 xDrive Roadster Z4 sDrive28i, Z4 sDrive35i, Z4 sDrive35is Coupe 228i, 228i xDrive Convertible 228i, 228i xDrive Coupe 428i, 428i xDrive Convertible 428i, 428i xDrive Gran Coupe 428i, 428i xDrive Introduction [for SULEV (PZEV) only] 2016 MY Certain 2016 228i and 428i models with the N26 engine are certified to California’s stringent Super Ultra Low Emission Vehicle (SULEV) standards and also qualify as a Partial Zero Emission Vehicle (PZEV) under the California Air Resources Board Zero Emission Vehicle program. In addition to very low tailpipe and zero-evaporative emissions, this PZEV certification includes a unique warranty when the vehicle is registered in California and certain other states, as indicated in the SULEV (PZEV) section beginning on page 37. SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania and Washington are covered by the California Emission Warranty beginning on page 26. BMW Ultimate Service™ This includes:  The BMW Maintenance Program: No cost factory-recommended maintenance for 4 years/50,000 miles from the original in-service date, whichever comes first, for the initial purchaser, owner, or lessee of this vehicle from an authorized BMW center. BMW Maintenance Program coverage is not transferable. See page 2 for details.  BMW Roadside Assistance: No-cost 24/7 on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes trip-interruption benefits as well as trip routing services. The emission certification standard can be verified on the Vehicle Emission Control Information label located in the engine compartment. A representative label is shown below; the SULEV (PZEV) certification is stated after the word “California.” 1  New Vehicle Limited Warranty: Limited coverage for defects in materials and workmanship for 4 years/50,000 miles from the original in-service date, whichever comes first. Warranty repairs will only be made at authorized BMW centers using genuine BMW Parts. Aftersales Mobility Program (AMP) Vehicle or BMW Group company vehicle, whichever is earlier. Any authorized BMW center in the United States (including Puerto Rico) will perform the scheduled and/or additional maintenance services on your vehicle at no expense to you so long as your vehicle qualifies for coverage under the BMW Maintenance Program. The BMW Maintenance Program BMW Maintenance Program coverage is provided for the exclusive benefit of the initial purchaser, owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program (AMP) vehicle, or BMW Group company vehicle from an authorized BMW center in the United States (including Puerto Rico). Coverage The BMW Maintenance Program covers all factory recommended maintenance, as determined by the Condition Based Service (CBS) system. Additional specific items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty - such as brake pads, brake rotors, and wiper blade inserts - are included, provided wear and tear exceeds BMW wear limits. Any applicable adjustments required due to normal operating conditions are also included. See pages 8–9 of this Booklet for additional information. Accordingly, BMW Maintenance Program coverage, with one exception, is not transferable to subsequent purchasers, owners, or lessees. The sole exception to the non-transferability of BMW Maintenance Program coverage is that household transfers – transfers within the United States (including Puerto Rico) to members of the household of the initial purchaser, owner, or lessee of the vehicle from an authorized BMW center – will not terminate BMW Maintenance Program coverage. Household transfers are limited solely to transfers to a current or former spouse or spousal equivalent, child, sibling, parent, grandparent, or grandchild from the initial purchaser, owner, or lessee of the vehicle. In the event of a household transfer, please promptly advise your authorized BMW center to document and confirm the household transfer for purposes of BMW Maintenance Program coverage. Exclusions from coverage include the following:  Items reimbursable under your New Vehicle Limited Warranty  Gasoline and gasoline additive  Windshield washer additive (except when in conjunction with scheduled maintenance)  Tires, wheel alignment, tire balance and rotation  Parking brake shoes/linings  Reset Tire Pressure Monitor  Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim  Damage, including consequential, which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel The payoff of a loan on a vehicle by the initial purchaser and the purchase of a leased vehicle by the initial lessee are not considered transfers for purposes of BMW Maintenance Program coverage. Absent a transfer, a 2016 2, 4, 6 Series and Z4 vehicle purchased from an authorized BMW center in the United States (including Puerto Rico) is covered by the BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, 2  Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined  Maintenance or repair after the vehicle is deemed a total loss  Maintenance or repairs performed by other than an authorized BMW center within the United States (including Puerto Rico)  “Topping off” low fluids (e.g., engine oil, antifreeze, washer fluid, etc.) except when done in conjunction with a scheduled maintenance or other required maintenance work (as outlined in the customized maintenance checklist printout) that is performed during an applicable Maintenance Program period  Vehicles used in competitive events  Oil changes performed outside the recommended maintenance intervals as indicated by the Condition Based Service The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service (CBS) system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as high or low engine speeds, short or long trip driving. Condition Based Service (CBS) CBS is a further development of the Service Interval Indicator System. The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually:  Engine oil  Brakes - front and rear separately  Brake fluid  Vehicle check  Required State Inspection(s) CBS thus determines the current and future maintenance requirements. This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance. Maintenance Upgrade Option BMW recommends you contact your authorized BMW center for information regarding the purchase of optional Maintenance Program Upgrades. Eligibility and coverage exclusions may apply. BMW recommends that you have maintenance and repair work performed by your authorized BMW center. Disconnecting the battery during periods of long-term storage will interrupt the calculation of time-based services. BMW recommends that you have all items requiring time-based maintenance, such as brake fluid and possibly also the engine oil and microfilter, brought up to date by your authorized BMW center. Also see the section on battery care on page 10 of this Booklet. Intervals Time intervals should be followed using the maintenance intervals as indicated by the BMW Condition Based Service. Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving conditions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature. 3 Service Required Display The distance remaining until your next service briefly appears when you switch on the ignition. Info Display screen contents The Info Display immediately switches to its compute mode when you press one of the two buttons on the turn signal indicator lever. For certain maintenance operations, you can view the respective distance remaining or due date individually in the instrument cluster (Z4 only) or in the Control Display (2 Series, 4 Series and 6 Series; also Z4 with optional iDrive; see page 6). Info Display screens in the instrument cluster (Z4 only) 4 Series; 2 Series similar 1. Push button 1 on the turn indicator lever up or down repeatedly until the appropriate symbol appears in the display, accompanied by the words “SERVICE-INFO.” 6 Series only (Coupe shown; other models similar) 2. Press button 2. 3. Use button 1 to scroll through the individual service items. Z4 only 4 Possible displays (Z4 only) 1. Button for selecting functions 2. Service requirements 3. Engine oil 4. State required safety inspection*/Roadworthiness test 5. Front brake pads 6. Rear brake pads 7. Brake fluid *Note: The display icons for the state required safety and emissions inspection may be deactivated by your authorized BMW center or another qualified service center, if the state in which your BMW is registered does not require them. The sequence of displayed service items may vary. The data for the next service appointment is shown first. 5 Control Display screen contents (vehicles with iDrive) You can request more detailed information on every entry. The current Status of Service items determined by the CBS are shown in the Control Display. Turn the controller to scroll through the list, then confirm the selected entry. You can also view additional information on the service and maintenance requirements. 1. Open the start menu. 2. Press the controller to open the i-menu. 3. Select “Vehicle info” and press the controller. 4. Select “Vehicle status” and press the controller. To exit from the menu: Select the arrow and press the controller. Symbols No service is currently required. The deadline for service or a state inspection is approaching.* 5. If necessary, move the highlight marker. Turn the controller until “Service required” is selected and press the controller. The service deadline has already passed. *BMW recommends you contact your authorized BMW center for an appointment when this “Service/Information — Approaching Deadline” symbol displays in place of “OK.” The current service status is automatically saved in the vehicle’s key. The Service Advisor at your authorized BMW center has a device called a key reader. When your Service Advisor inserts your key into the key reader, all pertinent vehicle and servicing data will be available, and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service. A list of selected maintenance operations and, if applicable, inspections required by law is displayed. Special Note – Maintenance Intervals The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service (CBS) system. The maintenance items stated herein reflect the latest information available at the time of the printing of this Booklet, and are subject to change. 6 The completion of certain subsequent maintenance items or services, as required to properly maintain your vehicle, will be specified at intervals computed by the BMW Condition Based Service system as follows:  Oil Service: Engine oil should be changed with the engine at operating temperature. The transfer case long-term rated fluid does not need to be changed except when indicated by the vehicle or when necessary during repairs to the transfer case. For your convenience, you may also wish to have your authorized BMW center perform any necessary operations to fulfill any state inspection requirements in your area, concurrent with the maintenance services specified above during other repairs. Should you request more frequent maintenance service, the cost of these services will not be covered by the Maintenance Program. The 2016 model year 2, 4, 6 Series and Z4 vehicles are factory-filled with BMW approved fully synthetic oils for gasoline engines. BMW recommends that you check your engine oil level whenever you add fuel to your vehicle. For information on checking your engine oil level, please refer to your vehicle’s Owner’s Manual. Quality Certification I If an engine oil service is being performed or you need to add oil between oil changes, for the recommended engine oil for your BMW vehicle, please refer to the Owner’s Manual. A pre-delivery “Quality Certification I” inspection is performed on all new BMW vehicles prior to their first delivery. The Quality Certification I form details a list of items inspected on the vehicle and is provided to the owner at time of the first delivery. A copy of the form is on file with the authorized BMW center that performed this inspection. The following maintenance services: – Brake Fluid Service; – Intake Air Cleaner Service; – Oxygen Sensor Service; – Spark Plug Service; – Ventilation Microfilter Service, Fuel Quality – Gasoline Use fuels advertised to have adequate detergency and low alcohol (such as ethanol) content. Please refer to your Owner’s Manual for important information on the fuel recommended for use in your vehicle. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We recommend having this work performed by your authorized BMW center or another qualified service center, perhaps while regular maintenance is performed. Your authorized BMW center can also recommend a gasoline additive that will provide sufficient detergency. This recommended unscheduled maintenance, which may be necessitated by use of inappropriate fuels, is not required in order to maintain the emission warranty. It also is not covered by your vehicle’s warranty because no defect in material or workmanship or component failure is involved. must be performed when required as indicated by the following as applicable:  The specified CBS engine oil service counter interval  The time interval (the first occurrence based on the vehicle’s production date)  The stated mileage for a “non-connected” maintenance service Refer to pages 8–9 for additional information. Additionally, – The engine coolant has a long-term rating and does not need to be changed except for system repairs. – The automatic and manual transmissions and the all-wheel drive transfer cases installed in BMW vehicles are factory-filled with long-term rated fluids. The transmission long-term rated fluid does not need to be changed except when necessary during repairs to the transmission. 7 Maintenance Service Summary Maintenance services that display in CBS The Condition Based Service (CBS) system will determine the requirement for performing the maintenance services described in this section, ending on page 9. These services may be required either individually or in conjunction with other maintenance services. Front brakes Maintenance work:  Replace brake pads, clean brake pad contact points in calipers.  Brake discs: Check surface and thickness; replace as necessary. Maintenance services are performed as outlined in this section, based on intervals of either time, mileage or after performing a specified number of previous services. These intervals correspond to the latest information available when this Booklet was printed. Maintenance intervals are subject to change with newer vehicles or may also apply retroactively. Your authorized BMW center will be able to advise and perform maintenance services as required by the most recent information that applies to your vehicle. Rear brakes Maintenance work:  Replace brake pads, clean brake pad contact points in calipers.  Brake discs: Check surface and thickness; replace as necessary.  Parking brake: Repair or replace parking brake shoes/linings only if a reduction in the brake’s effectiveness is noted. When fitted, parking brake shoes/linings are excluded from coverage under the BMW Maintenance Program. Standard operations Maintenance work:  Verify Check Control messages.  Check indicator and warning lights.  Reset CBS display.  Inspect tires, adjust tire pressures and reset Tire Pressure Monitor.  Check parking brake functionality while the vehicle is being driven into the workshop. Vehicle check Maintenance work:  Check operation of horn, headlight flasher and hazard warning flashers.  Check instrument and control lighting and heater/air-conditioning blower.  Check lighting system: Turn signals, back-up, license plate, interior (incl. map, reading lights), glovebox, luggage area lights.  Safety belts: Check condition and function.  Check windshield wiper and washer jet positions.  Tires: Check tread depth, wear pattern, outer condition, inflation pressure. If necessary, correct pressure.  Reset Tire Pressure Monitor.  Battery: Check state of charge (magic eye) and charge if required. Engine oil Maintenance work:  Change the engine oil and oil filter (as shown in CBS). For the recommended oil for your BMW vehicle, please refer to the Owner’s Manual. Maintenance services connected to a specific engine oil service* *These additional connected services will not be shown in the vehicle’s CBS display. Maintenance work:  After every 2nd Engine Oil Service: Ventilation microfilter: Replace ventilation microfilter.  After every 5th Engine Oil Service: Intake air cleaner: Replace air filter element (reduce replacement interval in dusty operating conditions). 8 Spark plugs (connected to specific Engine Oil Service)  Visually inspect all SRS airbag units for torn covers, obvious damage or attachment of stickers.  Convertible: Open the convertible top or retractable hardtop. Activate automatic rollover protection system via OBD diagnostic link.  Rear-view mirrors.  Power steering reservoir: Check fluid level (6 Series xDrive models only).  Coolant: Check fluid level and concentration.  Windshield washer and intensive cleaning systems: Check protection level, fluid level; top up if necessary.  2, 4 Series: Inspect the water drain cavities at left and right edges of the cowl for buildup of water or leaf debris. If either drain cavity must be cleared out, invoice separately.  Brake system connections and lines: Check for leaks, damage and correct positioning.  Underbody, incl. all visible parts (i.e., transmission, rear axle, fuel lines, exhaust system): Check for damage, leaks and corrosion.  Steering components: Check for clearance, leaks, damage and wear.  Final Inspection: Road test with check of: Maintenance work:  Replace spark plugs at the following intervals: – All models except Z4 sDrive35i and Z4 sDrive35is (see below): At every 6th Engine Oil Service (approximately 60,000 miles). – Z4 sDrive35i, Z4 sDrive35is: At every 4th Engine Oil Service (approximately 40,000 miles). Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy. Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System Air filter Replace at every 5th Engine Oil Service Ignition System – Brakes – Steering – Shock absorbers (visual) – Transmission Spark plugs (All models except Z4 sDrive35i and Z4 sDrive35is; see below) At every 6th Engine Oil Service (approximately 60,000 miles) Spark plugs (Z4 sDrive35i, Z4 sDrive35is) At every 4th Engine Oil Service (approximately 40,000 miles) Emission Control Components Brake fluid Maintenance work:  Replace brake fluid. Oxygen sensor 120,000 miles Oxygen sensor (SULEV (PZEV) only) 150,000 miles Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution. 9 12 Volt Battery Care All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones, etc. If your car is driven only for short distances of less than 10 miles over a prolonged period of time, without an occasional drive at highway speeds, the engine’s charging system will not maintain the battery. Insufficient use of the vehicle could result in short term starting problems and, in the long term, could damage the battery. Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly. For additional information on the 12-year unlimited mileage anti-corrosion warranty, see the Warranty Section of this Booklet (page 21). In case the car is not operated for several weeks, it is advisable to:  consider using a proper trickle charger, following the charger manufacturer’s instructions, to maintain the battery’s state of charge; or  consult your authorized BMW center or another qualified service center regarding battery removal. Once removed, the battery must be charged and stored in a cool, dry place where it can be protected from freezing. If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it will become damaged and useless. Restoring corrosion protection Please take care that anti-corrosion material is replaced when your car is repaired after body or chassis damage. Underbody maintenance The underbody has to be cleaned at least once a year, in Spring, with plain water in order to remove mud, chemical sediments and other deposits. If those materials are not removed, corrosion (rust) will occur on metal components. Your BMW authorized center can do this anti-corrosion service for you. Please consult with your authorized BMW center or another qualified service center for further guidance and information. Do not apply additional undercoating or rust-proofing on or near the exhaust manifold, exhaust pipes, catalytic converter or heat shields. During driving, the substance used for undercoating could overheat and cause a fire. Corrosion Protection Extensive corrosion protection measures implemented by BMW now make it possible to offer a 12-year unlimited mileage anti-corrosion warranty against rust perforation on your vehicle provided that the vehicle is properly maintained. Information on proper maintenance is available in this Booklet and your vehicle’s Owner’s Manual. BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMW’s commitment to your complete satisfaction with the BMW ownership experience. The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts, attracting paint particles into the minutest cavities or seams. Body parts are designed to provide optimum corrosion protection. It’s available for U.S. version BMWs in all 50 states, Canada, and Puerto Rico 24 hours a day, 365 days a year. During manufacture, metal exterior body parts receive an additional corrosion protection coat. Hood, trunk, doors and other body parts are coated with PVC and sealed from the outside. The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty. It’s a valuable benefit provided to you at no additional cost. (Subject to certain limitations and exclusions noted on page 13.) Services provided by a third-party business partner. 10 BMW Roadside Assistance Smartphone Application services, it is essential that you provide detailed and accurate information to the service representative. The free BMW Roadside Assistance Smartphone App dispatches fast, reliable service to your BMW. For more details and to download the App for your iPhone®, Android™ or Windows Mobile® Smartphone, visit http://roadsidemobile.com/bmw. Be prepared to give:  Your name.  Your complete Vehicle Identification Number (found on your vehicle registration, or on the bottom driver’s side of your windshield).  Model description of your vehicle.  License plate number of your vehicle.  Vehicle location (including nearby crossroads/ intersections, highway mile markers, street numbers, landmarks, etc.).  Location you are calling from (including a telephone number where you can be reached). If you are calling from a public phone, wait there for the return call. Do not leave this location without informing the Roadside Assistance service representative.  A description of your vehicle’s problem. Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help. Owner’s Eligibility You are covered if your vehicle is:  A new BMW automobile, distributed by BMW NA, and purchased at an authorized BMW center, OR;  A new BMW automobile, purchased under the BMW NA European Delivery Plan, OR;  A new, U.S. version, BMW automobile purchased under the Diplomatic or Military Sales programs, operated in any of the 50 states, Canada and Puerto Rico. The vehicle itself is covered when driven by any authorized driver. Note: If you are using the free BMW Roadside Assistance Smartphone App, the information above is not required. Protection as determined by the vehicle’s original in-service date: New BMWs — Protection is provided for 4 years/unlimited miles. Certified Pre-Owned BMWs — 5 years or 6 years (as applicable)/unlimited miles. Emergency Valet Service. Should there be a need beyond BMW Roadside Assistance, Emergency Valet service will provide a personal assistant who will help in every way to get you to your final destination. Emergency Valet service will help you locate a rental car or taxi agency, hotel or even help procure airline reservations. In the event of an emergency, this service will assist you in getting information out to the proper party, whether it is business or personal. If we are unable to contact one of your party, the message relay service will document the information, and will make reasonable efforts to deliver the message to the message recipient. NOTE: This protection does not affect the new vehicle limited warranty coverage, which remains at 4 years/50,000 miles, or the applicable Certified Pre-Owned BMW time and mileage coverage. Getting Started For your convenience, a decal showing Roadside Assistance information has been affixed on the driver’s side of the windshield and in the rear compartment area. Personal Trip Routing. Leave the planning to us. Simply give one of our Roadside Assistance service representatives a call, and we will provide you with a detailed, easy to read, computerized trip itinerary and companion map package. Please allow up to two weeks to process your request. Calling For Assistance The toll-free BMW Roadside Assistance number (1 800 332-4269) is answered by a BMW Roadside Assistance service representative. In order for you to receive quick and reliable 11 Services location and transported to the nearest authorized BMW center on the next business day. From the information you provide, the BMW Roadside Assistance service representative will determine the type of help required. If you request that the vehicle be taken to a location other than the nearest authorized BMW center, any additional expense will be your responsibility. Dispatch Service A service provider will be dispatched to the site of your disabled vehicle. However, you may request (at no cost) to be taken to a different authorized BMW center as long as it is within 50 additional miles of the “nearest” authorized BMW center. On-Site Assistance On-site service for vehicle disablements, such as flat tires, dead batteries, and out of fuel conditions, is provided up to a maximum of $100.00 per incident by BMW Roadside Assistance. Towing requests for vehicles disabled because of casualty, fire, act of God, or violation of law (federal, state or local) are provided at the expense of the owner/driver. If it is necessary for you to have your vehicle towed through your own arrangements, you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures. All claims must be submitted within sixty (60) days of the disablement or occurrence, accompanied by the original receipts. Claims received after that time period may be dishonored and are subject to the full discretion of BMW Roadside Assistance. If BMW Roadside Assistance is not contacted for “prior” authorization, the maximum coverage for towing is $100.00. The cost for parts and fuel, when used on-site, is the responsibility of the owner/driver. The New Vehicle Limited Warranty does not cover any of the above on-site services. Lock-Out Your BMW is equipped with an advanced entry system, which cannot be bypassed by traditional locksmith methods without significant damage to your vehicle. However, in the event that you find yourself locked out, a simple telephone call to Roadside Assistance will help you get back on the road. A representative will help you find transportation or arrange towing service to the nearest authorized BMW center. Related towing costs will be compensated up to $100.00 per incident. You, or the person driving your vehicle, are responsible for any expenses related to replacement keys. Sign-and-Drive Typically, if you are within the terms of your warranty, the services you receive under the BMW Roadside Assistance program will not require payment. In most cases, you will simply sign a receipt from the provider of services. Towing Service Trip Interruption Benefits In the event of a mechanical breakdown normally covered under the New Vehicle Limited Warranty, your vehicle will be transported (at no cost) to the nearest authorized BMW center. Towing to the nearest authorized BMW center is also covered in the event of an accident or collision. Trip interruption benefits are provided for mechanical breakdowns as follows:  Breakdowns that are warranty related, and;  Must occur in excess of 100 miles from the driver’s primary residence, and;  Repairs cannot be completed during normal business hours on the same day of breakdown. If a breakdown occurs after normal business hours, your vehicle will be transported to a secure 12 Customer Assistance Information Reimbursements will be made for meals, lodging, car rentals, and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center. Original receipts must accompany all reimbursement requests. Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us. We take pride in our product, as does the authorized BMW center who services it. If you should ever have a question regarding your authorized BMW center’s service or your BMW’s performance, we recommend that you contact your authorized BMW center. Trip interruption coverage is limited to $1,000.00 per incident, for a maximum of five days per incident. Always contact BMW Roadside Assistance for trip interruption benefits. They will assist in making all the necessary arrangements. When contacting an authorized BMW center, we suggest that, depending upon the nature of your contact, you discuss it with either the Sales, Service, or Parts Manager. Car Rental Discounts As all matters are resolved at the authorized BMW center level, it is important that they be given the opportunity to provide a solution. Should you feel that you were not provided with the proper response, we urge you to contact the General Manager or authorized BMW Center Operator. Discounts are available from several car rental companies. Benefits may vary with each company and location, and are subject to change without notice. Simply use the following information to receive your discount: Avis®: Discount Code: B769775 1 800 331-1212 Despite the best intentions of all parties, a misunderstanding may occur between you and your authorized BMW center. Should this occur and you require further assistance, please contact the BMW NA Customer Relations and Services Department at: Budget®: Discount Code: T464331 1 800 527-0700 Telephone: 1 800 831-1117 Enterprise®: Discount Code: NA24109 1 800 RENT-A-CAR Email: [email protected] Website: www.bmwusa.com Hertz®: Discount Code: CDP#1646338 1 888 204-0234 When contacting us, we ask that you provide the following information:  Your name, address and telephone number  Vehicle Identification Number (last seven digits)  Vehicle delivery date  Vehicle mileage  Selling authorized BMW center’s name  Servicing authorized BMW center’s name  Description of the problem Exclusions Specifically excluded from coverage are:  Fines, taxes, or impound towing fees caused by a violation of local or state law.  Expenses related to extreme adverse weather conditions including, but not limited to, floods, hurricanes and tornadoes (removal from water, snow, ice, etc.). A BMW NA Customer Relations and Services Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your authorized  Expenses for the removal of snow tires and mounting or removal of snow chains. 13 BMW center. Please remember: the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle. They have the necessary equipment and the personnel to achieve this goal. IMPORTANT: IF THIS VEHICLE HAS A DEFECT THAT SUBSTANTIALLY AFFECTS ITS USE, VALUE OR SECURITY, OR THAT MAY CAUSE DEATH OR SERIOUS BODILY INJURY IF DRIVEN, AND WAS PURCHASED, LEASED OR REGISTERED IN NEW JERSEY, YOU MAY HAVE THE RIGHT UNDER THE LEMON LAW IN THE STATE OF NEW JERSEY TO A REFUND OF THE PRICE OF PURCHASE OR TO YOUR LEASE PAYMENTS. We are confident that every effort will be made to ensure your satisfaction. Customer Assistance - Notification During a specific period (for example, the earlier of 12 months or 12,000 miles, though this period varies by state), some states require us or our authorized BMW center, to repair in a reasonable number of attempts, any defect or condition which substantially impairs the use, value, or safety of a new vehicle sold, leased or registered in that state. Here is a summary of your rights: 1. To qualify for compensation under the New Jersey lemon law, you must give the manufacturer or your dealer opportunity to repair or correct the defect of the vehicle within the terms of protection under the lemon law, which are the first 24,000 miles of operation or two years after the date of original date of delivery or whichever comes first. A reasonable number of attempts is generally defined as (i) four or more attempts to repair the same defect (the number of attempts vary by state) or (ii) the vehicle is out of service by reason of one or more repair(s) for more than a cumulative total of 30 days (this period varies by state), except for delays created by conditions beyond our control. 2. If the manufacturer or your dealer cannot fix or correct the defect within a reasonable amount time, you may have the right to return the vehicle and receive a full refund, less a discount for the use of the vehicle. If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts, we may be obligated either to replace the vehicle or reimburse the owner/ lessee in an amount equal to the purchase price or lease payments paid by the owner/lessee, less the amount directly attributable to use of the vehicle by the owner/lessee. 3. If it is assumed that the manufacturer or your dealer cannot repair or correct the defect and if the same defect continues to substantially exist after that the manufacturer has received a notice of the defect, sent by certified mail with return receipt, and has had a final chance to correct the defect or condition within 10 days of receiving the notice. This notice must be received by the manufacturer within the terms of protection and can only be given after (i) the manufacturer or your dealer has attempted two or more times to correct the defect; (ii) the manufacturer or your dealer has attempted, at least once, to correct the defect if the defect is one which can cause death or serious bodily injury if the vehicle is operated; or (iii) the vehicle has been out of service for repairs by a total of 20 calendar days accumulation or more, or in the case of a rolling motorized house (motorhome) 45 days or more. You should send written notification directly to BMW of North America, LLC of the existence of an alleged defect. Send written communication to the Customer Relations and Services Department address listed below. BMW of North America, LLC Customer Relations and Services Department P.O. Box 1227 Westwood, NJ 07675-1227 Telephone: 1 800 831-1117 Email: [email protected] 14 3. Se da por sentado que el fabricante o su concesionaria no pueden reparar o corregir el defecto si el mismo defecto continúa existiendo de manera sustancial después de que el fabricante ha recibido una notificación del defecto enviada por correo certificado con acuse de recibo, y ha tenido un última oportunidad de corregir el defecto o problema en los 10 días posteriores a la recepción de la notificación. Esta notificación debe ser recibida por el fabricante dentro de los plazos de protección y sólo se puede dar después de que (i) el fabricante o su concesionaria han intentado dos o más veces corregir el defecto, (ii) el fabricante o su concesionaria han intentado, al menos una vez, corregir el defecto si este puede causar la muerte o lesiones corporales graves si se maneja el vehículo, o (iii) el vehículo ha estado fuera de servicio por reparaciones un total de 20 días calendario o más, o en el caso de una casa rodante motorizada (casa rodante), 45 días o más. 4. If the same defect substantially continues to exist after the manufacturer has had the last opportunity to repair or correct the defect, you may file a claim for compensation under the New Jersey lemon law. FOR COMPLETE INFORMATION ABOUT YOUR RIGHTS AND RESOURCES UNDER THIS LAW, INCLUDING THE MANUFACTURER’S ADDRESS FOR NOTIFICATION OF THE DEFECT, PLEASE CONTACT: NEW JERSEY DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT, POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101, PHONE NUMBER: 1 973 504-6226. IMPORTANTE: SI EL VEHÍCULO TIENE UN DEFECTO QUE AFECTE DE MANERA SUSTANCIAL SU USO, VALOR O SEGURIDAD, O QUE PUEDA CAUSAR LA MUERTE O LESIONES CORPORALES GRAVES SI SE MANEJA, Y SE COMPRÓ, ARRENDÓ O REGISTRÓ EN NUEVA JERSEY, PUEDE TENER DERECHO EN LOS TÉRMINOS DE LA LEY SOBRE DEFECTOS CONOCIDA COMO LEMON LAW DEL ESTADO DE NUEVA JERSEY A UN REEMBOLSO DEL PRECIO DE COMPRA O DEL PAGO DEL ARRENDAMIENTO. 4. Si el mismo defecto sigue existiendo de manera sustancial después de que el fabricante ha tenido la última oportunidad de reparar o corregir dicho defecto, puede presentar una reclamación de indemnización en los términos de la Lemon Law de Nueva Jersey. Aquí le damos un sumario de sus derechos: 1. Para tener derecho a una indemnización en los términos de la Lemon Law de Nueva Jersey, debe dar el fabricante o a su concesionaria la oportunidad de reparar o corregir el defecto del vehículo dentro de los plazos de protección que establece esta ley, que son las primeras 24,000 millas de operación o dos años a partir de la fecha de entrega original, lo que ocurra primero. SI DESEA MÁS INFORMACIÓN ACERCA DE SUS DERECHOS Y RECURSOS EN LOS TÉRMINOS DE ESTA LEY, INCLUIDA LA DIRECCIÓN DEL FABRICANTE PARA NOTIFICACIONES DE DEFECTOS, ESTOS SON LOS DATOS DE CONTACTO: NEW JERSEY DEPARTAMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT, POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101, TELÉFONO: 1 973 504-6226. 2. Si el fabricante o su concesionaria no pueden arreglar o corregir el defecto en un plazo razonable, puede tener derecho a devolver el vehículo y recibir un reembolso íntegro, menos un descuento por el uso del vehículo. 15 BBB Auto Line BBB AUTO LINE will notify you when your claim has been filed. If you decide to arbitrate, you may attend the hearing in person or by telephone. You may bring witnesses and give supporting evidence. You may also submit your claim in writing and ask for a decision on the documents you submit, without attending a hearing. BBB AUTO LINE will usually render a decision within 40 days from the time you file your complaint. The decision is binding on BMW NA if you decide to accept it. BMW NA must comply with the decision within the time frame specified by the arbitrator. If your concern is still not resolved to your satisfaction, BMW NA offers additional assistance through BBB AUTO LINE in ARKANSAS, CALIFORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY, MARYLAND, MASSACHUSETTS, MINNESOTA, PENNSYLVANIA, and VIRGINIA. BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus. BBB AUTO LINE resolves disputes through mediation or arbitration. Mediation is an informal proceeding whereby a neutral third party (mediator) helps the parties to find an acceptable resolution. Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be heard. You can select mediation or arbitration or both. Important: You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act, (The Act) 15 U.S.C. Sec. 2301, et seq. You may also be required to use BBB AUTO LINE before seeking remedies under your state’s Lemon Law. If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act, prior resort to the BBB AUTO LINE is not required by any provision of the Act. The program is free of charge to you, the consumer, but there are some minimum requirements for participation in the program. Please contact BBB AUTO LINE at the address or phone number listed below for more details: California Residents BBB AUTO LINE 3033 Wilson Boulevard, Suite 600 Arlington, VA 22201 1 800 955-5100 1. BMW OF NORTH AMERICA, LLC (BMW NA) participates in BBB AUTO LINE, a mediation/ arbitration program administered by the Council of Better Business Bureaus [3033 Wilson Boulevard, Arlington, Virginia 22201] through local Better Business Bureaus. The Arbitration Certification Program of the California Department of Consumer Affairs has certified BBB AUTO LINE and BMW. If you wish to use the program and you qualify for participation, you will be required to provide the following information:  Your name and address  The Vehicle Identification Number (VIN)  The make, model and year of your vehicle  A description of the problem with your vehicle 2. If you have a problem arising under a BMW NA written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may file a claim with BBB AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after the expiration of the warranty. BBB AUTO LINE will also ask you for other information that may help resolve your concerns, such as the purchase price of your vehicle, any mileage at the time of purchase, the current mileage, and copies of repair orders. 3. To file a claim with BBB AUTO LINE, call 1 800 955-5100. There is no charge for the call. 16 7. California Civil Code Section 1793.2(d) requires that, if BMW NA or its representative is unable to repair a new motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, BMW NA may be required to replace or repurchase the vehicle. California Civil Code Section 1793.22(b) creates a presumption that BMW NA has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within 18 months from delivery to the buyer or 18,000 miles on the vehicle’s odometer, whichever occurs first, one or more of the following occurs: 4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name and Vehicle Identification Number (VIN) of your vehicle, and a statement of the nature of your problem or complaint. You will also be asked to provide: the approximate date of your acquisition of the vehicle, the vehicle’s current mileage, the approximate date and mileage at the time any problem(s) were first brought to the attention of BMW NA or one of our dealers, and a statement of the relief you are seeking. There is no charge to the customer in bringing this claim. 5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, claims within the program’s jurisdiction may be presented to an arbitrator at an informal hearing. The arbitrator’s decision should ordinarily be issued within 40 days from the time your complaint is filed; there may be a delay of 7 days if you did not first contact BMW NA about your problem, or a delay of up to 30 days if the arbitrator requests an inspection/report by an impartial technical expert or further investigation and report by BBB AUTO LINE. • The same nonconformity [a failure to conform to the written warranty that substantially impairs the use, value or safety of the vehicle] results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by BMW NA or its agents AND the buyer or lessee has directly notified BMW NA of the need for the repair of the nonconformity; OR • The same nonconformity has been subject to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA of the need for the repair of the nonconformity; OR 6. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22. You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law. You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. • The vehicle is out of service by reason of repair of nonconformities by BMW NA or its agents for a cumulative total of more than 30 calendar days after delivery of the vehicle to the buyer. NOTICE TO BMW NA AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS: BMW of North America, LLC Customer Relations and Services Department P.O. Box 1227 Westwood, NJ 07675-1227 1 800 831-1117 [email protected] 17 12. Please call BBB AUTO LINE at 1 800 955-5100 for further details about the program. 8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity, repurchase or replacement of your vehicle and compensation for damages and remedies available under BMW NA’s written warranty or applicable law. IDAHO Residents IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER THE STATE’S LEMON LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE OR YOUR LEASE PAYMENTS. HOWEVER, TO BE ENTITLED TO REFUND OR REPLACEMENT, YOU MUST FIRST NOTIFY THE MANUFACTURER, ITS AGENT, OR ITS AUTHORIZED DEALER OF THE PROBLEM IN WRITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE. YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE. 9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple damages, attorney’s fees, or consequential damages other than as provided in California Civil Code Section 1794(a) and (b). 10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject the decision, you will be free to pursue further legal action. The arbitrator’s decision and any findings will be admissible in a court action. Special Programs 11. If you accept the arbitrator’s decision, BMW NA will be bound by the decision, and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision. SOMETIMES BMW OF NORTH AMERICA, LLC (BMW NA) OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY. CHECK WITH YOUR AUTHORIZED BMW CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE. 18 Overview of BMW Limited Warranties *The California Emissions Control System Limited Warranty applies to all 2016 U.S.-specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. The California Emissions Control System Limited Warranty also applies to 2016 SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania and Washington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont have different emissions warranty coverage; please refer to the SULEV (PZEV) section beginning on page 37. The BMW limited warranties apply only to U.S.-specification BMW vehicles and covers eligible warranty repair or replacement work when the warranty service is performed at an authorized BMW center in the United States (including Puerto Rico), subject to all applicable exclusions and/or limitations. 19 New Vehicle Limited Warranty for Passenger Cars and Light Trucks — 2016 Models (Valid Only in the U.S.A. including Puerto Rico) Safety Belt Warranty – Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years, unlimited mileage from the date of purchase. In order to be eligible for this coverage, the vehicle must be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas. Warrantor BMW of North America, LLC (BMW NA) warrants during the Warranty Period the 2016 U.S.specification BMW vehicles distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser, and each subsequent purchaser. Other Items Wheel alignment, balancing and wiper blade inserts are covered up to the first 2,000 miles on the vehicle. Warranty Begins Items which are subject to wear and tear or deterioration due to driving habits or conditions, such as brake pads/linings, brake discs, clutch disc, pressure plate, filters, upholstery, trim and chrome items, paint finish, drive belts, glass, and similar items, their coverage is specifically limited to defects in material or workmanship. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. Warranty Period Additionally, wood trim and leather upholstery have inherent variations in color and texture, dependent upon being properly cleaned and maintained. These items may lighten or darken due to age or exposure to sunlight; this is not a defect in materials or workmanship. The warranty period is 48 months or 50,000 miles, whichever occurs first, except as noted below. Warranty Coverage To obtain warranty service coverage, the vehicle must be brought, upon discovery of a defect in material or workmanship, to the workshop of any authorized BMW center in the United States (including Puerto Rico) during normal business hours. Battery performance and durability are temperature-dependent.While battery capacity increases in higher temperatures, colder temperatures will lower the battery’s capacity.Extreme high and/or low temperatures may impact the battery’s service life. The authorized BMW center will, without charge for parts or labor, either repair or replace the defective part(s) using new or authorized remanufactured parts. The decision whether to repair or replace said part(s) is solely the prerogative of BMW NA. Parts for which replacements are made become the property of BMW NA. In all cases, a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the authorized BMW center. What is not covered: Remote control transmitter battery replacement. Damage, including consequential, which results from negligence, improper operation of the vehicle, improper repair, lack of or improper maintenance, environmental influences, flood, accident or fire damage, road salt corrosion, or use of improper or contaminated fuel. Damage to the engine, transmission or any related component caused by improper shifting of the transmission. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. 20 General Damage to the paint finish due to stone chips, nicks, dents, acid rain, industrial fallout, other environmental influences, and normal deterioration, such as fading, discoloration, or loss of luster, improper care/repair of “matte” paint finishes, as well as damage caused by lack of maintenance, excessive rubbing, the use of improper cleaners, polishes and/or waxes. These warranties give you specific legal rights, and you may also have other rights which vary from state to state. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. Maintenance services and parts when replaced during maintenance such as spark plugs (gasoline engines only), lubricants, fluids, engine tune-up parts, replacement of filters, coolant, and refrigerant. BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Modification of the vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and/or operating specifications or which results in damage to the other original components, electrical interference, electrical short, radio static, water leaks and wind noise. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Tires are warranted by their respective manufacturer. See the Tire Warranty Statement on page 36. Limited Warranty — Rust Perforation 2016 Models Driving over rough or damaged road surfaces, as well as debris, curbs and other obstacles can cause serious damage to wheels, tires and suspension parts. This is more likely to occur with low-profile tires that provide less cushioning between the wheel and the road. Be careful to avoid road hazards and reduce your speed, especially if your vehicle is equipped with low-profile tires. BMW of North America, LLC (BMW NA) warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 12-years unlimited mileage. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. Non-genuine BMW Parts — While you may elect to use non-genuine BMW parts for maintenance or repair services, BMW NA is not obligated to pay for repairs of the non-genuine BMW parts or for repairs of any damage resulting from the use of non-genuine parts. To obtain warranty service coverage, the vehicle must be brought, upon discovery of any rust perforation, to the workshop of any authorized BMW center. The authorized BMW center will, without charge for parts or labor, either repair or replace the defective part(s). The decision whether to repair or replace said part(s) is solely the prerogative of BMW NA. Parts for which replacements are made become the property of BMW NA. This warranty shall be null and void if the Vehicle Identification Number (VIN) has been altered or cannot be read, if the odometer has been replaced or altered and the true mileage cannot be determined, if the vehicle has been declared a total loss or sold for salvage purposes, or if the vehicle has been used in any competitive event. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. 21 BMW of North America, LLC (BMW NA) makes no other express warranty on this product except for the new car warranty, rust perforation or the emission system warranties. Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. This warranty applies only to U.S.-specification vehicles distributed by BMW of North America, LLC (BMW NA) or sold through the BMW NA European Delivery Program. In accordance with the defect warranty provisions of section 207(b) of the Clean Air Act, BMW NA warrants to the first retail purchaser, and each subsequent purchaser, that the car (a) was designed, built and equipped so as to conform, at the time of sale, with all regulations of the U.S. Environmental Protection Agency applicable at the time of manufacture and (b) is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24,000 miles, whichever occurs first, except for specific emission control components (as listed on page 25), for which the warranty period is 8 years or 80,000 miles, whichever occurs first. BMW OF NORTH AMERICA, LLC (BMW NA) HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises. Warranty claims must be made as soon as reasonably possible after a defect is discovered. To make a claim, the car must be brought to any authorized BMW center during normal business hours. This warranty does not apply to damage caused by negligence, improper accident damage repairs, or improper use. This warranty shall be null and void if the Vehicle Identification Number (VIN) has been altered or cannot be read, if the odometer has been replaced or altered and the true mileage cannot be determined, if the vehicle has been declared a total loss or sold for salvage purposes, or if the vehicle has been used in any competitive event. The authorized BMW center will, without charge for parts or labor (including diagnosis), either repair or replace the defective part, if any. The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part. Parts for which replacements are made become the property of BMW NA. In all cases, a reasonable time must be allowed for warranty repairs to be completed after the car is received by the authorized BMW center. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. 22 assumes no liability under this warranty with respect to parts other than genuine BMW parts. For assistance in determining which specific parts or components of your vehicle are covered under this warranty, please contact your authorized BMW center. However, the use of non-genuine BMW replacement parts or non-EPA certified parts does not invalidate the warranty on other components, unless non-genuine BMW parts or non-EPA certified parts cause damage to warranted parts. It is the owner’s responsibility to have all scheduled inspection and maintenance services performed (at the owner’s expense when applicable), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the onboard BMW Condition Based Service system and displayed on the instrument panel. The instructions for proper maintenance and use can be found in the Owner’s Manual. It is strongly recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts. Without invalidating this warranty, the owner may elect to have maintenance, repair or replacement of the emission control systems performed by any automotive repair establishment, or elect to use parts other than certified BMW Service Parts. However, the cost of such service or parts will not be covered under this warranty, except in emergency situations. In an emergency situation, where an authorized BMW center or a warranty replacement part is not reasonably available (within 30 days), repairs may be performed at any available service establishment using any equivalent part. BMW NA will reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to exceed BMW NA rates for labor, parts, and diagnosis in said area) that are covered under this warranty. Replaced parts and paid invoices must be presented at an authorized BMW center as a condition of reimbursement for emergency repairs not performed by an authorized BMW center. What is not covered This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, improper adjustment, modification, alteration, tampering, disconnection, improper or inadequate maintenance, use of leaded fuel or fuels containing more than 10% ethanol, or other oxygenates with more than 2.8% oxygen by weight (i.e., more than 15% MTBE or more than 3% methanol plus an equivalent amount of co-solvent). The replacement of maintenance parts, such as spark plugs, filters and similar items used in required maintenance services, the repair or replacement of maintenance parts beyond the first required inspection/maintenance, or if the part has been replaced earlier for reasons other than it being defective. The car or any part of the car, unless a failure causes the car to fail to conform to applicable emission regulations. Any car on which the odometer has been replaced or altered and the true mileage cannot be determined. The car, if the Vehicle Identification Number (VIN) is altered or cannot be read, or if the car has been declared a total loss or sold for salvage purposes. General The use of replacement parts, which are not of equivalent quality, may impair the effectiveness of the emission control system. If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA These warranties give you specific legal rights, and you may also have other rights which vary from state to state. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. 23 or other sanction (including the denial of the right to use the car) under local state or federal law if the non-conformity is not remedied within a specified period of time. BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Then, in accordance with the provisions of section 207(b) of the Clean Air Act, BMW NA warrants that if the car is eligible for coverage under this warranty, any non-conformities in the car, which cause it to fail an EPA-approved emissions test will, without charge for parts or labor (including diagnosis), be adjusted, repaired, or replaced, at the option of BMW NA to proper specifications, in order to make the car comply with applicable emissions standards. The decision whether to adjust, repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the warranted part. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Additionally, if you are a California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington resident and your vehicle is registered in that state, your vehicle is eligible for California Emissions Warranty coverage. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. This warranty continues for a period of 2 years or 24,000 miles, whichever occurs first, except for specific emissions control components (as listed on page 25), for which the warranty period is 8 years or 80,000 miles, whichever occurs first. These federal warranty provisions also apply to all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions. Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty. In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U.S. Environmental Protection Agency and: Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. 1. The car was distributed by BMW of North America, LLC (BMW NA), or sold through the BMW NA European Delivery Program; and No claim under this warranty will be denied on the basis of use of a properly installed EPA certified emission part for maintenance and repair. 2. The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Owner’s Manual supplied with the car; and A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a vehicle only if the vehicle manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part. 3. The car fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test; and 4. The failure to conform results or will result in the owner of the car having to bear a penalty 24 Maintenance, replacement, or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part. The following components and/or systems are/is covered under the Federal Emission Warranty for a period of 8 years or 80,000 miles, whichever occurs first. Immediately after the car has failed an EPA approved emission short test, your claim can be made at any authorized BMW center. The authorized BMW center will honor or deny your claim within the time period specified by local or state laws (not to exceed 30 days), to avoid further penalties or sanctions. If the claim is denied, the authorized BMW center will notify you in writing of the reason(s). The authorized BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period. ENGINE CONTROL MODULE (INCLUDING ONBOARD DIAGNOSTIC SYSTEM) CATALYTIC CONVERTER For assistance in determining coverage of the specific components of the Onboard diagnostic system, please contact your authorized BMW center. General These warranties give you specific legal rights, and you may also have other rights which vary from state to state. You may obtain further information concerning the emission warranties, or report violations of warranty terms, by contacting the Director, Field Operations and Support Division (6406J), Environmental Protection Agency, 401 M Street, SW, Washington, D.C. 20460. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. The following systems are covered by the Federal Emission Performance Warranty for a period of 2-years or 24,000 miles, whichever occurs first. The specific systems may vary according to model; therefore, all of the systems listed may not be used on your vehicle. For assistance in determining which systems and specific components within these systems apply to your vehicle, please contact your authorized BMW center. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM These federal warranty provisions also apply to all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions. POSITIVE CRANKCASE VENTILATION SYSTEM (PCV) FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS/DEVICES ONBOARD DIAGNOSTIC SYSTEM (OBD) RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS 25 California Emission Control Warranty Statement* Your Warranty Rights and Obligations 2. If any emission-related part on your vehicle is defective, the part will be repaired or replaced by BMW NA. This is your short-term emission control system DEFECTS WARRANTY. – For 7 years or 70,000 miles, whichever occurs first: The California Air Resources Board and BMW of North America, LLC (BMW NA) are pleased to explain the emission control system warranty on your 2016 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the State’s stringent anti-smog standards. BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your vehicle. If an emission-related part specially noted on page 30 as having coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by BMW NA. This is your long-term emission control system DEFECTS WARRANTY. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. *The California Emissions Control System Limited Warranty applies to all 2016 U.S.specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. This warranty also applies to SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania or Washington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont have different emissions warranty coverage; please refer to the SULEV (PZEV) section beginning on page 37. Owner’s Warranty Responsibilities: – As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner’s Manual. BMW NA recommends that you retain all receipts covering maintenance on your vehicle, but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. – You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. – As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications. Your emission control system may include parts such as the fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies. Where a warrantable condition exists, BMW NA will repair your vehicle at no cost to you including diagnosis, parts and labor. Manufacturer’s Warranty Coverage: – For 3 years or 50,000 miles, whichever occurs first: 1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 26 b. free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50,000 miles, whichever occurs first. If you have any questions regarding your warranty rights and responsibilities, you should contact: BMW of North America, LLC Customer Relations and Services Department P.O. Box 1227 Westwood, NJ 07675-1227 Telephone: 1 800 831-1117 c. free from defects in materials and workmanship in emission related parts, which are contained in the California Emission Warranty Parts List on page 30, for a period of 7 years or 70,000 miles, whichever occurs first. Email: [email protected] Website: www.bmwusa.com or the California Air Resources Board 9528 Telstar Avenue El Monte, CA 91731 Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. California Emission Control System Limited Warranty* This warranty applies to California certified vehicles distributed by BMW of North America, LLC (BMW NA) or sold through the BMW NA European Delivery Program, registered and operated primarily in California. To obtain service under this warranty, the vehicle must be brought, upon failure of a Smog Check test or upon discovery of the defect, to the workshop of any authorized BMW center, during normal business hours. The authorized BMW center will honor or deny your claim within 30 days. If the claim is denied, the authorized BMW center will notify you in writing of the reason(s). The authorized BMW center is required by law to honor the claim if notice is not given to the owner within 30 days. *The California Emissions Control System Limited Warranty applies to all 2016 U.S.specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. This warranty also applies to SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania or Washington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont have different emissions warranty coverage; please refer to the SULEV (PZEV) section beginning on page 37. The authorized BMW center will, without charge for parts or labor (including diagnosis), either adjust, repair or replace the defective part and other parts affected by the failure of the warranted part, if any. If your vehicle failed the California Smog Check test or an EPA approved short test, then BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement. BMW NA may repair a part in lieu of replacing it when performing warranty repairs. Parts for which replacements are made become the property of BMW NA. After 3 years or 50,000 miles, and in accordance with paragraph (c) above, such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List. BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is: a. designed, built and equipped so as to conform with the applicable California Air Resources Board emission standards. 27 If your California registered vehicle is between 7 and 8 years old and has been driven less than 80,000 miles, then your vehicle is eligible for additional warranty coverage under the Federal Emissions Warranty. parts other than BMW Authorized Remanufactured or genuine BMW Service Parts. However, the cost of such service or parts will not be covered under this warranty, except in emergency situations. In an emergency situation, where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days, repairs may be performed at any available service establishment or by any individual using any replacement part. A repair performed as the result of a Smog Check test failure due to a defect in a part, which is warranted for 7 years/70,000 miles, is covered. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. A repair not completed within 30 days constitutes an emergency. BMW NA will reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer’s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate) that are covered under this warranty. Replaced parts and paid invoices must be presented to an authorized BMW center as a condition of reimbursement for emergency repairs not performed by an authorized BMW center. In all cases, a reasonable time, not to exceed 30 days, must be allowed for a warranty repair to be completed, after the car is received by the authorized BMW center. It is the owner’s responsibility to have all required maintenance services performed (at the owner’s expense when applicable), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the Condition Based Service system and displayed on the instrument panel. However, BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance is a direct cause of the emission control system failure. The instructions for required maintenance and use can be found in the Owner’s Manual and in the Service section of this Statement. The use of replacement parts, which are not of equivalent quality, may impair the effectiveness of emission control systems. If other than genuine BMW Service Parts or Authorized Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts. It is strongly recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts. Without invalidating this warranty, the owner may elect to have maintenance, repair or replacement of the emission control systems performed by any automotive repair establishment, or elect to use However, the use of non-genuine BMW replacement parts does not invalidate the warranty on other components, unless non-genuine BMW parts cause damage to warranted parts. 28 What is not covered General This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, modification, alteration, tampering, disconnection, improper or inadequate maintenance, except if performed by an authorized BMW center doing warranty repair work, use of leaded fuel or fuel other than as specified in the Owner’s Manual. The warranty gives you specific legal rights, and you may also have other rights which vary from state to state. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. The replacement of maintenance parts, such as spark plugs (gasoline engines only), filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval. BMW OF NORTH AMERICA, LLC (BMW NA) HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Any car on which the odometer has been replaced or altered and the true mileage cannot be determined. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. The car, if the Vehicle Identification Number (VIN) is altered or cannot be determined, or if the car has been declared a total loss or sold for salvage purposes. Federal warranty provisions also apply to all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions. For assistance in determining which parts are covered by this warranty, please contact your authorized BMW center or the BMW NA Customer Relations and Services Department at 1 800 831-1117. You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board (ARB), Mobile Source Operations Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number. 29 California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. Models: 228i (All body styles) 228i M235i 228i xDrive M235i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles Catalytic Converter • • Catalytic Converter Gasket • • • Charge Air Cooler • • • Engine Control Module (ECM) [Control Unit DME] • • • Evaporative Emission Canister [Activated Charcoal Filter] • • • Exhaust Camshaft Position Adjustment Unit • • • Exhaust Manifold Gasket • • • Fuel Filler Pipe • • • Fuel Pump [Delivery Module] • • • • Fuel Rail [Highpressure Rail] Fuel Tank • • • High-pressure Fuel Pump • • • Intake Camshaft Position Adjustment Unit • • • Intake Manifold • • • Knock Sensor [Ping Sensor] • Left Charge Air Duct [CAC-to-Throttle] • • Radiator Rear Heated Oxygen Sensor [Monitoring Lambda Probe] • • • Timing Chain • • • Torque Converter • • • 30 Models: 228i (All body styles) 228i M235i 228i xDrive M235i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles Transmission Control Module [Mechatronic] • • • Turbocharger • • • Turbocharger Bypass [Electronic Blow-off Valve] • • • Valve Cover Gaskets [Gasket Set, Cylinder Head Cover] • • • Valvetronic Actuator [Eccentric Shaft Actuator] • • • VANOS (VVT) Actuator • • 31 Models: 428i 435i 428i 435i xDrive 428i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 Years 70,000 miles 7 Years 70,000 miles Catalytic Converter • • 7 Years 70,000 miles • • Catalytic Converter Gasket Charge Air Cooler • • • Engine Control Module (ECM) [Control Unit DME] • • • Evaporative Emission Canister [Activated Charcoal Filter] • • • Exhaust Camshaft Position Adjustment Unit • • • Exhaust Manifold Gasket • • • Fuel Filler Pipe • • • Fuel Filler Pipe Extention • • • • Fuel Injector Fuel Pump [Delivery Module] • • • • Fuel Rail [High-pressure Rail] Fuel Tank • • • High-pressure Fuel Pump • • • Intake Camshaft Position Adjustment Unit • • • Intake Manifold • • • Knock Sensor [Ping Sensor] • Left Charge Air Duct [CAC-to-Throttle] • • Radiator • • • Timing Chain • • • Torque Converter • • • Transmission Control Module [Mechatronic] • • • Turbocharger • • • Rear Heated Oxygen Sensor [Monitoring Lambda Probe] • Sucking Jet Pump 32 Models: 428i 435i 428i 435i xDrive 428i xDrive SULEV (PZEV) DE, OR, PA & WA only Coverage: 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles Turbocharger Bypass [Electronic Blow-off Valve] • • Valve Cover Gaskets [Gasket Set, Cylinder Head Cover] • • • Valvetronic Actuator [Eccentric Shaft Actuator] • • • 33 Models: 640i 640i xDrive (All body styles) 650i 650i xDrive ALPINA B6 xDrive (All body styles) Z4 sDrive28i Z4 sDrive35i Z4 sDrive35is Coverage: 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles Catalytic Converter • • Catalytic Converter Gasket • • Charge Air Cooler • • • • • • Charge Air Duct, Turbocharger to Charge Air Cooler Engine Control Module (ECM) [Control Unit DME] • • Evaporative Emission Canister [Activated Charcoal Filter] • • Exhaust Camshaft Position Adjustment Unit • • • • • • • Exhaust Manifold Exhaust Manifold Gasket • • Front Heated Oxygen Sensor [Regulating Lambda Probe] • Fuel Pump [Delivery Module] • • • • Fuel Rail [Highpressure Rail] • • • • Fuel Tank • • • • High-pressure Fuel Pump • • • Intake Camshaft Position Adjustment Unit • • • • Intake Manifold • • • • Intake Manifold Gasket(s) • Knock Sensor [Ping Sensor] • 34 • Models: 640i 640i xDrive (All body styles) 650i 650i xDrive ALPINA B6 xDrive (All body styles) Z4 sDrive28i Z4 sDrive35i Z4 sDrive35is Coverage: 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles 7 Years 70,000 miles • Rear Catalytic Converter Rear Heated Oxygen Sensor [Monitoring Lambda Probe] • • Right Fuel Level Sensor Thermostat • Throttle Body • Timing Chain • • • • Torque Converter • • • Transmission Control Module [Mechatronics] • • • • Turbocharger • • • • • Turbocharger Bypass [Electonic Blow-off Valve] Turbocharger Gasket • Turbocharger Vacuum Pump • Turbocharger Vacuum Tank • Valve Cover Gaskets [Gasket Set, Cylinder Head Cover] • • Valvetronic Actuator [Eccentric Shaft Actuator] • • • VANOS (VVT) Actuator 35 • • • • Notice Tire Warranty Statement The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a position to contact vehicle owners when a correction of a safety-related defect or noncompliance issue with an applicable federal motor vehicle safety standard becomes necessary. Original equipment tires on new BMW vehicles are warranted by their respective manufacturer as detailed in the applicable tire manufacturer’s warranty statement. The CD ROM BMW provides in the vehicle’s documents portfolio contains the warranty statements for the following original equipment tire manufacturers (as applicable to your vehicle): Please see the Correcting, Updating or Changing Vehicle-Related or Ownership Information section.  Bridgestone/Firestone  Continental  Goodyear/Dunlop  Hankook  Michelin  Pirelli Correcting, Updating or Changing Vehicle-Related or Ownership Information To enable BMW to contact you with important vehicle product and safety updates, including vehicles with expired warranty coverage, please update your vehicle-related or ownership information by either: The terms and conditions of the tire manufacturers’ warranties are independently determined by the tire manufacturers without input from BMW. We recommend either contacting or visiting the specific tire manufacturer’s website to ensure that you have the most current tire warranty information that applies to your tires.  Logging on at www.bmwusa.com, to access your My BMW Account (create a new account as necessary)  Contacting the BMW Customer Relations and Services Department at 1 800 831-1117  Complete and mail the Information Change Card, located at the back of this Booklet Should you have difficulty in obtaining the applicable warranty service from a tire manufacturer, your authorized BMW center will assist you in resolving the situation. Please have your vehicle’s 17-character Vehicle Identification Number (VIN) available. Instructions for proper tire care and maintenance are contained in the Wheels and Tires section of your vehicle’s Owner’s Manual. 36 California Emission Warranty — SULEV (PZEV) Certain 2016 228i and 428i models with the N26 engine are certified to California’s stringent Super Ultra Low Emission Vehicle (SULEV) standards and also qualify as a Partial Zero Emission Vehicle (PZEV) under the California Air Resources Board Zero Emission Vehicle program. In addition to very low tailpipe and zero-evaporative emissions, this PZEV certification includes a unique warranty when the vehicle is registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. The SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania and Washington are covered by the California Emissions Warranty; this coverage is described beginning on page 26. The emission certification standard can be verified on the Vehicle Emission Control Information label located in the engine compartment. A representative label is shown on page 1. 37 Overview of BMW Limited Warranties for SULEV (PZEV) Models 228i/428i SULEV (PZEV) * The California Emissions Control System Limited Warranty applies to all 2016 U.S.-specification BMW SULEV (PZEV) vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. The BMW limited warranties apply only to U.S.-specification BMW vehicles and is valid only when repairs are performed at an authorized U.S. BMW center, subject to all applicable exclusions or limitations. All other U.S.-specification programs such as Roadside Assistance and the Maintenance Programs are also valid only in the U.S. 38 California Emission Control Warranty Statement SULEV (PZEV)* Your Warranty Rights and Obligations Owner’s Warranty Responsibilities: – As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner’s Manual. BMW NA recommends that you retain all receipts covering maintenance on your vehicle, but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. – You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. – As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications. The California Air Resources Board and BMW of North America, LLC (BMW NA) are pleased to explain the emission control system warranty on your 2016 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the State’s stringent anti-smog standards. BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your vehicle. *The California Emissions Control System Limited Warranty SULEV (PZEV) applies to all 2016 U.S.-specification BMW SULEV (PZEV) vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. The SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania or Washington have different emissions warranty coverage; please refer to the California Emissions Warranty section beginning on page 26. If you have any questions regarding your warranty rights and responsibilities, you should contact: BMW of North America, LLC Customer Relations and Services Department P.O. Box 1227 Westwood, NJ 07675-1227 Your emission control system may include parts such as the fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies. Telephone: 1 800 831-1117 Email: [email protected] Website: www.bmwusa.com Where a warrantable condition exists, BMW NA will repair your vehicle at no cost to you including diagnosis, parts and labor. or the California Air Resources Board 9528 Telstar Avenue El Monte, CA 91731 Manufacturer’s Warranty Coverage: – For 15 years or 150,000 miles, whichever occurs first: 1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emission-related part on your vehicle is defective, the part will be repaired or replaced by BMW NA. This is your emission control system DEFECTS WARRANTY. 39 California Emission Control System Limited Warranty SULEV (PZEV)* The authorized BMW center will, without charge for parts or labor (including diagnosis), either adjust, repair or replace the defective part and other parts affected by the failure of the warranted part, if any. If your vehicle failed the California Smog Check test or an EPA approved short test, then BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement. BMW NA may repair a part in lieu of replacing it when performing warranty repairs. Parts for which replacements are made become the property of BMW NA. This warranty applies to California certified vehicles distributed by BMW of North America, LLC (BMW NA) or sold through the BMW NA European Delivery Program, registered and operated primarily in California. *The California Emissions Control System Limited Warranty SULEV (PZEV) applies to all 2016 U.S.-specification BMW SULEV (PZEV) vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. A repair performed as the result of a Smog Check test failure due to a defect in a part, which is warranted for 15 years/150,000 miles, is covered. BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is: Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof. a. designed, built and equipped so as to conform with the applicable California Air Resources Board emission standards. In all cases, a reasonable time, not to exceed 30 days, must be allowed for a warranty repair to be completed, after the car is received by the authorized BMW center. b. free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 15 years or 150,000 miles, whichever occurs first. It is the owner’s responsibility to have all required maintenance services performed (at the owner’s expense when applicable), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the Condition Based Service system and displayed on the instrument panel. c. free from defects in materials and workmanship in emission related parts for a period of 15 years or 150,000 miles, whichever occurs first. However, BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance is a direct cause of the emission control system failure. The instructions for required maintenance and use can be found in the Owner’s Manual and in the Service section of this Statement. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or company vehicle, whichever is earlier. To obtain service under this warranty, the vehicle must be brought, upon failure of a Smog Check test or upon discovery of the defect, to the workshop of any authorized BMW center, during normal business hours. The authorized BMW center will honor or deny your claim within 30 days. If the claim is denied, the authorized BMW center will notify you in writing of the reason(s). The authorized BMW center is required by law to honor the claim if notice is not given to the owner within 30 days. It is strongly recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts. Without invalidating this warranty, the owner may elect to have maintenance, repair or replacement of the emission control systems performed by any 40 What is not covered automotive repair establishment, or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts. However, the cost of such service or parts will not be covered under this warranty, except in emergency situations. In an emergency situation, where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days, repairs may be performed at any available service establishment or by any individual using any replacement part. This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, modification, alteration, tampering, disconnection, improper or inadequate maintenance, except if performed by an authorized BMW center doing warranty repair work, use of leaded fuel or fuel other than as specified in the Owner’s Manual. The replacement of maintenance parts, such as spark plugs, filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval. A repair not completed within 30 days constitutes an emergency. BMW NA will reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer’s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate) that are covered under this warranty. Replaced parts and paid invoices must be presented to an authorized BMW center as a condition of reimbursement for emergency repairs not performed by an authorized BMW center. Any car on which the odometer has been replaced or altered and the true mileage cannot be determined. The car, if the Vehicle Identification Number (VIN) is altered or cannot be determined, or if the car has been declared a total loss or sold for salvage purposes. The use of replacement parts, which are not of equivalent quality, may impair the effectiveness of emission control systems. If other than genuine BMW Service Parts or Authorized Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts. However, the use of non-genuine BMW replacement parts does not invalidate the warranty on other components, unless non-genuine BMW parts cause damage to warranted parts. 41 General The warranty gives you specific legal rights, and you may also have other rights which vary from state to state. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. BMW OF NORTH AMERICA, LLC HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Federal warranty provisions also apply to all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions. For assistance in determining which parts are covered by this warranty, please contact your authorized BMW center or the BMW NA Customer Relations and Services Department at 1 800 831-1117. You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board (ARB), Mobile Source Operations Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number. 42 Exporting Your BMW Vehicle Your vehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements. You should also be aware of any applicable warranty limitations or exclusions for such country or region. In such case, please contact the Customer Relations and Services Department for further information. 43 Notes: 44